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“Great for family reunion!”
Review of MainStay Suites

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MainStay Suites
Ranked #10 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 6 August 2013

We held a family reunion here over the Fourth of July, with about 60 people. The facility had spacious rooms with kitchens, large gathering areas, pool, etc. The breakfast was good, also. We had a catered dinner there one evening and used their photographer, as well. The staff was pleasant and accommodating. We are planning another reunion and won't hesitate to use them again. Kudos!

  • Stayed: July 2013, travelled with family
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Thank MomFromm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 8 August 2013

We love hosting family reunions! So glad to hear to hear that your family had a great time getting at MainStay Suites. Looking forward to your return!

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513 - 519 of 664 reviews

Reviewed 30 July 2013

Our room was large, with a full-equipped kitchen, and space for all six of us to sleep (rare without booking expensive suites or two rooms at most hotels) all for a very fair price. Since the pool area was really nice and breakfast was included, this hotel couldn't be beat. I liked the location since it's a tiny distance from the busy strip, but provides a little less traffic and noise than a hotel right on the busy parkway. I like the fact that the rooms have balconies, too.

  • Stayed: July 2013, travelled with family
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3  Thank regmoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 1 August 2013

Value & Fun, what an awesome description! We are thrilled that you loved our location and suites. Thank you for sharing the message of MainStay Suites value & fun with the world. Hurry back!

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Reviewed 27 July 2013

Wonderful hotel. Clean, spacious, full of ammenities, built-in outdoor waterpark, in-door pool very clean...breakfast hot and good, great location. My family travels a lot. My son plays travel baseball and we stay in hotels all through the summer. There are only a few in Pigeon Forge that I would give this rating too and I am including the Luxury Cabins in this comment as well. I have always been exceptionally pleased with MainStay here. Lots of room and comfortable. With teenage boys there is a great outside water area. I have also paid & stayed at Wilderness Waterpark Resort and the rooms and customer service here are so much nicer! The pool area is fun as well. You can spend the extra money you save to shop and Putt-Putt or do some other activity...we did the Titannic exhibit. Great location, super friendly staff.

Room Tip: Rooms with poolside view is great! Balcony and sitting area!
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  • Stayed: July 2013, travelled with family
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Thank Cynthia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 30 July 2013

We are so happy you chose to stay with us and enjoyed all that MainStay Suites and Pigeon Forge have to offer. Your review fuels our fire to keep improving the experience every time you return. Thanks for being our guests!

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Reviewed 25 July 2013

We have stayed 3 out of the last 4 times at this hotel on our trips to PF. Two years ago we tried somewhere else just for a change, but this year we went back to MainStay Suites. It's off the main drag, has heated pools, a wonderful breakfast, we feel safe there and it is clean. The suites are so convenient for us to cook some of our meals. We are a middle class family that has to save all year to take our summer vacation and we feel MainStay is our money well spent.

  • Stayed: July 2013, travelled with family
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2  Thank Chrysti I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 26 July 2013

We love a great come back story and appreciate your return! Thanks for trusting your vacation accommodations to MainStay Suites!

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Reviewed 19 July 2013

This was a return trip to this Mainstay for us, as we enjoyed it the first time years ago. We were having a 1st cousins reunion and this is just a beautiful and well located hotel. The staff and service are far above average. We had a small problem with the A/C unit , when reported someone was there in 10 minutes and fixed it. We had requested the creek side 4th floor for our group, but they could only do the 3rd floor, but that was OK. Everyone in our group loved the hotel and location. We plan to do a full family reunion in 2015 at this location. the only complaint that some had was eggs ,except hard boiled, were not on the breakfast bar.

Room Tip: ask for mountain view rooms
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  • Stayed: July 2013, travelled with family
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Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 20 July 2013

Welcome back and thanks for planning to bring more family with you in 2015, but we hope you don't wait that long to return. It's great to see families come together in Pigeon Forge and we love having you at MainStay Suites. Thanks for taking the time to post a review.

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Reviewed 14 July 2013

My family of six stayed for two nights last week and it was fantastic! The suite was very clean and roomy and comfortable. Even the sofa bed was very comfortable. And we loved the kitchenette. The kids loved that the pool was open late, and we enjoyed the lazy river. We swam twice each day. The trolley is very convenient right out the front door, but the hotel is right off the strip. I like that it was set back so we didn't get all the noise. Also The breakfast was great for grab and go. We will definitely stay here again on our next trip to the mountains.

Room Tip: Room 106 was very convenient to the car, the ice, and the lobby. But next time we will ask for the s...
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  • Stayed: July 2013, travelled with family
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Thank Leah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 15 July 2013

Leah, you make us smile! Your review describes everything we love about MainStay Suites and we are thrilled that your family enjoyed our suites, pools, and location in a quiet area of action packed Pigeon Forge just off the busy Parkway. Your right the trolley stop located just steps from our front door is a great way to get around town. Hurry back!

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Reviewed 14 July 2013

Stayed here for 3 nights while visiting Dollywood. Nice hotel, very clean and quiet. There were 3 reunions going on at the time and you would have thought it would be noisy but it wasn't at all. Enjoyed the lazy river and the pools. Staff was very friendly. Bed was comfortable. My only complalnts are that the hot tub inside was actually chilly, no towels at the pool-have to request them at check-in desk, and no tv guides or binders in the room with area information like most hotels have. Oh, and the elevator was a little slow. But all-in-all I would probably still stay there again.

  • Stayed: July 2013, travelled with family
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Thank Chi_townfan_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 15 July 2013

We love hosting visitors to Dollywood and so glad happy you found our location convenient to your activities. Thanks also for mentioning about the hot tub as we never want it to be anything less than hot and apologize that it was having some maintenance fixes during the time you stayed, but that is when is great to have 2 hot tubs like we do at MainStay Suites. Your time to review our hotel is appreciated and thanks for trying us out. We look forward to your return!

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Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Price Range: £66 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MainStay Suites 3*
Number of rooms: 129
Official Description (provided by the hotel):
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge

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