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“Spring In the Mountians”
Review of MainStay Suites

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MainStay Suites
Ranked #10 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 1 May 2014

We stayed at Mainstay Suites just off the Parkway in Pigeon Forge TN. This has to be the best kept facility in town. Mainstay sits on 12 to 15 acres of open land just over the hill from all the shops and attractions of the Parkway located on a little creek that flows through the property for 300 yards or so. You would think you were in the country rather than one of the most popular cities in East TN. They serve a great Breakfast and the facility has great rooms that are well kept. An attached conference center and Large Pool facility make it a good place to visit. The rose garden and covered outside meeting area are great for Weddings and other events. This is an excellent value and very comfortable place to be. We will be back!

  • Stayed: April 2014, travelled as a couple
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Thank martin_cohron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, Front Office Manager at MainStay Suites, responded to this reviewResponded 2 June 2014

We are glad you enjoyed your stay here at Mainstay Suites and look forward to having you back in the future.

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470 - 476 of 673 reviews

Reviewed 28 April 2014

My family recently stayed at the mainstay suites in Pigeon Forge. The hotel is located in a neighborhood about a 1/2 mile off of the parkway. It is a really pretty setting with a creek next to it, a number of plants and trees, and a family of ducks that wander the property! The rooms are very clean. Ours had a full kitchen, 2 queen beds and a pull out couch. It was perfect for 2 adults and 3 teenagers! The bathroom was a little small but workable and the deck had a beautiful mountain view. Outdoor pool was clean and had a little pool and lazy river for smaller kids. There was an indoor pool and hot tub that had just been redone and were unusable but looked nice too. Breakfast had eggs,sausage,gravy,biscuits, cereal that was filling even for my 17yr football player! Wished we had longer to stay.

Room Tip: Ask for rooms on the street side. They have the mountain view. we were suite 300.
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  • Stayed: April 2014, travelled with family
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Thank Janine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, Front Office Manager at MainStay Suites, responded to this reviewResponded 2 June 2014

I am glad you enjoyed your stay with us at Mainstay Suites. We appreciate your nice comments and look forward to seeing you in the future.

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Reviewed 24 April 2014

the room was as expected, did not find any real complaints. room was fully furnished with a full kitchen and living room. although we did try and use the dishwasher which flooded the room... but it wasn't much of a damper on the rest of the hotel. they were going through some renovations, but the staff made it as easy to work with as possible, definitely would stay here again.

  • Stayed: March 2014, travelled as a couple
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Thank Gerret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 28 April 2014

Thank you for being our guest and yes what a beautiful view from our hotel. Please come back soon.

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Reviewed 22 April 2014

My husband and I just visited Pigeon Forge/Gatlinburg, TN with our two kids, 7 and 10, in April 2014. We chose Main Stay Suites from a travel site and were so happy with the selection when we arrived. The hotel is a few blocks from the hustle and bustle of the main strip of Pigeon Forge where the majority of the other motels are lined up. We could slide open our windows or go on our balcony and hear the bubbling brook outside and see the mountains to our right. There were ducks with babies in the stream and our kids loved spending time there daily. It was quiet especially at night and all rooms are accessed via the main lobby. There was a fabulous breakfast every day with two friendly stewards who would accommodate any request. There were hot eggs, biscuits and gravy, as well as oatmeal with fixings, bagels, toast, juices, milk, coffee, cereals and fresh fruit and it was FREE with the hotel stay. The indoor and outdoor pools were clean and there were indoor and outdoor hot tubs. The motel was renovating and the colors were calming and the floors were clean and everyone was nice and polite and our room was cleaned well. Overall, we would definitely stay again at Main Stay Suites in Pigeon Forge.

Room Tip: Suite rooms are great size and have separate sitting area from beds
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  • Stayed: April 2014, travelled with family
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Thank Amy27599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 24 April 2014

Thank you so much for staying with us and for writing a wonderful review of our property.

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Reviewed 21 April 2014

We booked this hotel for 2 nights for a quick trip to Dollywood. I wanted something with good reviews but not overly expensive since I knew we wouldn't be hanging out there much. The location was perfect, easy to get to while still feeling a bit more like you are in the mountains. We were welcomed and set up in our room easily, they went over all the details and other discounts available for the area, but didn't mention the strange way the door opened. I had to come back down to figure out how to work the key. It was cold and rainy, so we didn't venture out to the pool area but it looked nice from inside. The room itself worked pretty well, we set up our son in the living room but the bedroom didn't have an air vent, so we had to leave the bedroom door open. There was a fan but it was too loud to sleep, so we ended up keeping the bathroom fan on for noise at night. The kitchen was a nice touch, along iwth the work/eating area. The breakfast filled us up, including biscuits, oatmeal, fruit, cereal, bagels, eggs, waffles and sausage. Overall, it great for a quick trip to the mountains!

Room Tip: We went for the top floor away from the elevator
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  • Stayed: April 2014, travelled with family
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1  Thank AshleyHowerton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, Manager at MainStay Suites, responded to this reviewResponded 22 April 2014

Thank you making this your home away from home. We are the hidden gem at traffic light #6 right off the parkway. We look forward to having you back on your next Dollywood trip.

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Reviewed 19 April 2014 via mobile

Hotel was in a great area off the beaten path but close to everything. Residential park like feel with a river. Rooms not in bad condition. However I was unable to use the hot tub which was one of the main reasons I choose the hotel. The indoor hot tub was closed, undergoing some issues & staff first said the tub would be ready in an hour. After an hour when it was not ready,staff nonchalantly said I could use the outdoor hot tub. Although it was 50 degrees & lightly raining. I did try to make the best of it but found it lukewarm. My shower was also lukewarm. And staff lost some of their friendliness when I rightfully complained. I would recommend this hotel once/if maintenance issues are addressed

  • Stayed: April 2014
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3  Thank Vaca2fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 22 April 2014

I am so glad your family stayed with us at Mainstay Suites. We are installing a new heater/humidifier system in the indoor pool and it did effect the temperature while this unit was being installed. The water temp is usually 102 for the indoor hot tub and 84 for the indoor pool.
We look forward to seeing you in the future.

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Reviewed 18 April 2014

We stayed here with my son's high school soccer team in March. The rooms were large and nicely decorated. The hotel was obviously being remodeled, but the staff made sure it did not interfere with our stay. The young men enjoyed the pool and hot tub. The hotel was very clean. It is located off the main strip through Pigeon Forge and it was very quiet. The stream outside was beautiful. The staff was very nice and so helpful. All the rooms we were in were very clean and comfortable. The breakfast was good and well supplied. We are thinking of staying here again the the fall with our family!

  • Stayed: March 2014, travelled with friends
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Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesPF, General Manager at MainStay Suites, responded to this reviewResponded 22 April 2014

Thank you for staying with us and your kind comments about the property and staff

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Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Price Range: £63 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MainStay Suites 3*
Number of rooms: 129
Official Description (provided by the hotel):
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge

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