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“Anniversary get-away”

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The Inn On The River
Ranked #3 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Carthage TN
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Anniversary get-away”
5 of 5 bubbles Reviewed 26 February 2014

Our stay here was very good. The staff were very friendly. Room was clean. Breakfast was good. I enjoyed the popcorn each evening and the large fireplace was relaxing. Excellent place to stay. Would definitely stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lwcole53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 4 March 2014
Thank you for spending your anniversary with us and for a wonderful review! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,063 reviews from our community

Traveller rating
    1,549
    383
    90
    28
    13
See reviews for
977
643
18
42
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (742)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
East Bernstadt, Kentucky, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

Room was excellent, clean and well appointed as was the entire property. The beds were extremely comfortable. The staff was friendly and helpful and the free breakfast was excellent. Everything on the breakfast bar was fresh and in good supply. This was our first stay but will not be our last!

Room Tip: We stayed on the third floor facing the river and loved watching the ducks!
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 4 March 2014
Thank you for taking the time to review our hotel! We appreciate your comments and hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

This is the only place we stay when visiting Pigeon Forge, TN. Very Clean, Great friendly staff, Couldn't ask for better. The staff were all great to answer any questions about the area we had, and the housekeeping staff are right on top of things. The view of the river from the balcony is Awesome as well as waking each morning to the sounds of the geese. Will Never stay any where else.

Room Tip: Balcony rooms are certainly the best!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 24 February 2014
Thank you for choosing The Inn On The River and for taking the time to review our hotel! We are looking forward to your next trip to Pigeon Forge, TN!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Wylie, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 February 2014

The staff has been very friendly. The place is very clean and the breakfast is good for a breakfast bar. My room had a view of the river and it was beautiful. There are many places to eat within walking distance and of course there are many things to do within a couple of miles in either direction. I would recommend this to anyone. I will be staying here again.

Room Tip: If you like water, choose the room with a river view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marvin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 24 February 2014
Thank you for taking the time to review our hotel! We enjoyed having you as our guest and we are looking forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga, TN
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

We booked this hotel through hotwire and wow what a great find! We loved everything about it. Clean, helpful friendly staff, excellent breakfast.. great location. The breakfast was probably the best free hotel breakfast I have ever had. Don't bother going to Denny's next door, (we made that mistake day 1 because the line was long at the hotel)... it is worth the wait to eat at the hotel. Thanks to the guy washing the windows... I think he held the door open for us 4 times. So nice! All the staff was superb. We will be back!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Singlemomdoestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 24 February 2014
Thank you for taking the time to review The Inn On The River! We truly appreciate your comments and recognition of our wonderful staff! We are looking forward to your next trip to Pigeon Forge, TN!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 February 2014 via mobile

Rooms are clean, pool is clean, Bath and Body Works complimentary bath items, unroll fridge and coffeemaker, full buffet breakfast was delicious and hot and staff always helpful and friendly. We live local and will always stay when in town! Not under the strain of chain hotels. They know how to treat guests.

Stayed February 2014, travelled with friends
Helpful?
2 Thank Nichole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 24 February 2014
Thank you for taking the time to review our hotel! We are looking forward to your next trip to Pigeon Forge!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntingdon
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

What a great find! This hotel has clean rooms, comfortable beds with great pillows (my husband is very pillow picky and he was thrilled with the pillows) and the balcony that overlooked the river was the icing on the cake!
The breakfast served by Amy and Val was the best we have ever had at a hotel! Hashbrowns and grits are usually something you don't get to enjoy at a hotel buffet, but this hotel serves them up right along with many other items that are delicious. Amy and Val's smiles and superior attitudes made it even better! There is even an area overlooking the river where you can take the many breakfast options outside to enjoy. Coffee, hot chocolate and hot tea options are available 24/7 in the lobby area... what a nice treat! Popcorn and fruit is available also in the evenings. There is just several things this hotel does that is above the norm.
The only thing that I must add is that I wish the front desk ladies at check in and check out were as friendly as the breakfast ladies. It would have been nice to have been informed that there are two towers and to be directed on which elevator to take to get to your room. Just be sure of which hotel section your room is in to know which elevator to take as it can be confusing but should be explained at check in.
There was a great indoor pool area that we did not use but several were enjoying it.
This hotel is next to several great eating areas that are within walking distance.
We slept peacefully with no hotel noise except the pleasant sounds of nature from the river.
This is definitely a place we would stay again, just hope to be greeted with a smile next time!

Room Tip: Spend the little extra to have a balcony room... it is well worth it!
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Stayed February 2014, travelled on business
Helpful?
1 Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 24 February 2014
Thank you for taking the time to review The Inn On The River! We appreciate your comments and that you recognize our wonderful staff! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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