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“Wonderful experience...can't wait to stay again!”

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The Inn On The River
Ranked #2 of 91 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Tellico Plains, Tennessee
1 review
“Wonderful experience...can't wait to stay again!”
Reviewed 9 March 2014

Our church youth group stayed when we were in town for a youth conference. Barbie was wonderful to work with as we were trying to book our stay. She answered all questions to the fullest and immediately responded to us. The staff at the desk could not have been nicer or more accommodating. My regret is that I did not get any names to give them credit...sorry! But all the desk staff was so nice to us and so helpful. We messed up on some things when we were booking and they immediately went to work on our requests...and they took care of all of it, including we forgot to request an early breakfast. The next morning, as they promised, breakfast was ready at the time we asked and the women (Thanks Amy & Val) were so nice even after being asked to come in early, and the food was terrific! The rooms were VERY clean, neat and well stocked! Everyone that attended from our church had nothing but good things to say about the Inn and we are looking forward to next year's conference and staying at "The Inn On The River".

Room Tip: Our groups had rooms on both sides and of course, the rooms overlooking the balcony had a prettier v...
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  • Stayed February 2014, travelled with friends
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Helpful?
Thank Myra E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 10 March 2014
Thank you for a wonderful review of our hotel! We enjoyed having you here and look forward to hosting your group again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,203 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (787)
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English first
Carlton, Georgia
Level Contributor
3 reviews
Reviewed 6 March 2014

This is a wonderful place to stay. When you first arrive the desk clerks are great, and there were different people there each time I went to the desk, they are all very knowledgeable and friendly. We requested a room with a balcony on the river, it was excellent, the room was one of the cleanest rooms for the price we have ever stayed in. Every member of the staff we came in contact with was extremely friendly and helpful. The breakfast was also very pleasing, with a great variety of everything to choose from. The property has alot of river frontage so you can walk along the river, very peaceful place to stay, even though you are in the middle of all the attractions.

Green Features: GreenLeaders at the Bronze level. This is a very environmentally-friendly place.
  • Stayed March 2014, travelled as a couple
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Helpful?
Thank A T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 8 March 2014
Thank you for taking the time to review our hotel! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Tennessee
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 March 2014

We stayed at The Inn On The River just before our son left for Army boot camp, so we were looking for a meaningful experience as a family. We found it! Danielle, our desk clerk, went out of her way to accommodate us with the room location that we desired, and Amy (in the breakfast room) was so efficient and friendly to serve us breakfast. The room was very clean, our balcony overlooked the Pigeon River (sweet!), the pool was clean, and the hot tub was actually HOT. Everyone was so friendly, and the location was very central to all of the attractions. We will DEFINITELY be back!!!

Room Tip: Ask to stay on the river side of the hotel - you'll see geese, ducks, squirrels, and we even saw...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank zionite0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 8 March 2014
Thank you for a great review of The Inn On The River and for recognizing our wonderful staff! We are looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2014

We originally had reservations at the Holiday Inn through expedia. We booked a King Fireplace/ Jacuzzi Suite but ended up with a standard king room. Fine...we can deal. We checked in a 7pm, got out keys and went to our room. The Holiday Inn gave us a fully handicap accessible room. Everything was way too low for us. We called the front desk and the Holiday Inn just shrugged their shoulders and refused to help. We called Expedia who moved us to the Inn on the River. We are so glad they did! They were amazing. Even upgraded our room free of charge to overlook the river after they heard the ordeal we had at the Holiday Inn. Bridget at the front desk was so caring and understanding. The room was beautiful...clean, roomy, and the view was breathtaking. They have an enormous complimentary breakfast that is out of this world! 10 times better hotel than the Holiday Inn. We will definitely be staying with them again!

  • Stayed March 2014
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Helpful?
1 Thank Abbydalton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 4 March 2014
Thank you for taking the time to review The Inn On The River and for recognizing our great team members! We are pleased that we were able to accommodate you this past weekend! We are looking forward to seeing you again!
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Harlan, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2014

Me and my husband took our 2 younger boys to The Inn on the River this past weekend. I always take my oldest son here every year for his birthday. This was my husband and the boys first time. They loved it! I knew they would. This place has the best feeling beds, pillows to die for!!! It's neat, clean, tidy, and smells so good when you open the door to your room. Love the bathrooms. ATTENTION LADIES: They have these make-up removal clothes that are AMAZING!!! Their breakfast is delicious and such a huge selection of foods, including gravy, biscuits, scrambled eggs, sausage links, grits, etc., you can make your own waffles, too.

  • Stayed February 2014, travelled with family
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Helpful?
1 Thank nardonmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 4 March 2014
Thank you for taking the time to review our hotel! we appreciate your comments and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abingdon, Virginia
1 review
Reviewed 27 February 2014

I honestly can't say a bad word about our stay. I would say I spent several days looking for hotels that had everything we wanted, along with the perfect location. The room was clean and the breakfast was better than I expected. We are planning another trip soon and we'll definitely be staying here again.

  • Stayed February 2014
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Helpful?
Thank Becca_ann1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 4 March 2014
Thank you for reviewing The Inn On The River! We are looking forward to your next trip to Pigeon Forge!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carthage TN
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 February 2014

Our stay here was very good. The staff were very friendly. Room was clean. Breakfast was good. I enjoyed the popcorn each evening and the large fireplace was relaxing. Excellent place to stay. Would definitely stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank lwcole53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 4 March 2014
Thank you for spending your anniversary with us and for a wonderful review! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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