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The Inn On The River
Ranked #3 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Mount Laurel, New Jersey
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel”
Reviewed 14 July 2014

We were very impressed with the cleanliness of this place! We had a 3 night stay and enjoyed our stay very much.
The breakfast was always good and plentiful with a great outside patio! The balcony overlooked
the river and was just beautiful!
My only complaint was the elevator was not working and the steps were a killer! But this was not the hotel's fault they were waiting for a part.
I definitely will stay here on my next trip!

Room Tip: do not book room 238 it is next to the mechanical room and we heard banging in our room. That is my...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank sweda h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 18 July 2014
Thank you for reviewing our hotel! We enjoyed having you here and look forward to next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,058 reviews from our community

Traveller rating
    1,544
    383
    90
    28
    13
See reviews for
974
641
18
42
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (741)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Clarksburg, West Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

Normally when I travel to Pigeon Forge it is for more than a few days, so I usually stay in a rental cabin. This trip I was only going to be there for two days and decided to stay in a hotel on the parkway. I had looked at the Inn before but never stayed. Because I was traveling with my mother, I decided to splurge a little (very little, the price was very reasonable) and reserved a river side room. It was well worth it. So peaceful and beautiful. The sound of the river was so soothing and the view of the Smoky Mountains as spectacular. We stayed in Pigeon Forge in the middle of a 10 day, eight state vacation and it was nice to sit on the balcony in the evening and relax. Surprisingly little traffic noise. The beds were very comfortable, the bathroom was nice sized, and the room itself was decent sized. Didn't feel cramped at all. The staff was very friendly and welcoming. A special shout out to the housekeeping staff. Both mornings when we left our room, someone from the staff was in the hallway and went out of their way to be friendly and helpful. I would definitely recommend this location and will most likely stay there again if I'm in Pigeon Forge for a limited number of days.

Room Tip: The riverside rooms are a little more expensive but very much worth it.
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  • Stayed June 2014, travelled with family
    • Location
    • Service
Helpful?
1 Thank Beckasue75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 18 July 2014
Thank you for reviewing our hotel! We are pleased to read about your stay and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2014

We were en route to our vacation we both have long overdue for. My cell rings, its the Hotel...A very professional employee introduces themselves & informs me the elevator is down and we are on the 4th floor...UGH I appreciated the call & the sincere offer of a 10% discount. I appreciated that & they even offered to carry our luggage. I wish I had known sooner since my other half was 6 months out from abdominal surgery and I would of attempted to find a alternative lodging that wasn't a work out for her. Overall a nice value for the area , just lousy timing for us. Overall a clean nice hotel.. just too much work when you visit your hotel room more than once a day.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Destiny4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 18 July 2014
Thank you for reviewing our hotel! We apologize for the inconvenience caused by our elevator during your stay with us. We are happy to report that the part we were waiting for has come in and we are working on the elevator now! We hope you will consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrollton, Texas
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 July 2014

Indoor and Outdoor pools, Patio breakfast (free) area, cozy fireplace in the lobby, popcorn happy hour. Make sure you ask for a room on the top floor and overlooking the river. Cool to hear and see the river at night. Granddaughter especially liked feeding the mother ducks and her brood by the river after breakfast the next morning. Staff friendly and accommodating. In the middle of restaurants and attractions. Only problem we had was the elevator was broken in our building which meant we had to drag our luggage up the stairs. We solved that by only taking what we had to. Right across the street is the Mellow Mushroom - great place to eat. We'd definitely plan to go back to see Dollywood, which was just a few miles away.

Room Tip: Ask for a room on the top floor overlooking the river.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Patter101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 18 July 2014
Thank you for reviewing our hotel! We appreciate your comments and hope to see you again next time you are in Pigeon Forge!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elmwood Park, Illinois, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 July 2014

Spent just a few nights in Pigeon Forge. The Inn was really reasonable and nice. Super clean,updated rooms. Pillow top beds, soft comforters. 2 Adults, 2 Kids had a special for Dollywood tickets. Staff was nice, helpful and friendly. Have been to a few other places in the area to stay and this is by far one of the nicest.

Room Tip: Overlook the river for a few extra dollars!
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Dena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 18 July 2014
Thank you for a great review and for recommending The Inn On The River!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owingsville, ky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2014

Very clean, great service, very comfy bed and the breakfast was wonderful! Would defiantly recommend this hotel to people, really enjoyed our stay. The whirlpool was so nice after a long day of shopping!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank melcorey2407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 18 July 2014
Thank you for reviewing our hotel! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hixson, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2014

Family of four, 2 adults & 2 teen boys. Stayed on riverside with balcony on third floor. Quiet place. Friendly at check in & check out. Nice view of river. First day we could not go on balcony bc we could smell cigar from obviously someone breaking the non-smoking policy! Next day we did not experience that. Beds were comfortable and clean. Good shower. Plenty of clean towels. Nice tv.
Fantastic hot breakfast; males enjoyed the biscuits/gravy/sausage/eggs & waffles. I chose lighter side. Great fruit cups, yogurt, toast, peanut butter. Excellent food variety. Both mornings we chose to sit on the patio above the river for breakfast. Popcorn provided at evening from 7-10, along with refreshing tea in the lobby. We missed the first night but had the pleasure on the second night to enjoy both on our way out.

Enjoyed our stay for two I nights (June 30-July 2) Guys played in indoor pool & we used the hot tub. Clean area, pool could have been bit cleaner. Would definitely stay again; however, I was disheartened at check in when I saw three people beside me using the travel coupons and had availability for them to use their coupons. I had made a reservation online & took advantage of a $10 off room stay & $25 gift card at checkout which I forgot to get but the staff is suppose to mail to us. Total pd $307 for two nights stay. I had a 24 hr cancellation period. I did ask the lady if I could have used the coupon but could not since I had a reservation. Coupon was for $79 & $99 (riverside).

With 3 males would prefer to have vanity/sink area outside the bathroom:) Overall excellent stay!

Room Tip: Stay in 310. Pool was to our right from balcony but did't seem too loud. Nice morning view.
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  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank T L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, 18 July 2014
Thank you for taking the time to review our hotel and to share your experience with us! We are looking forward to your next vacation in Pigeon Forge, TN!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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