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“Good stay except the bathrooms are small”

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The Inn On The River
Ranked #3 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Detroit, Michigan
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Good stay except the bathrooms are small”
4 of 5 bubbles Reviewed 24 April 2009

We stayed here for 5 nights and were fairly well satisfied. Every staff member we encountered or interacted with were friendly and efficient. We were in a river side room on the top floor and the room itself was fairly spacious and the balcony overlooking the river was a delight. There are two, what I would consider significant, issues. The first is the size and layout of the bathroom. The bathroom itself was small and to try to maximize space they put a countertop on top of what appeared to be a table of some type, placing it on an angle in the corner. But, there was a definate lack of counter top space to place toiletrie, etc. Plus there was no other shelving of any type in the bathroom. The other issue is that the breakfast are is too small of the numbe of rooms in the hotel. It was a problem finding a table every morning we were there. I should note however that this seems to be a fairly common problem at the properties where we have stayed. The choice and quality of the food was very good and better than a lot of other free breakfasts that are offered.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lafguy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,066 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Central Kentucky
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 March 2009

I have stayed at this Hampton Inn several times since it was new. I have found the grounds to be well maintained, the rooms and lobby to be clean and the staff unusually well adjusted. Andrew and his wife at the front desk have always tried their best to make our stay a pleasure. They have a large comfortable lobby with a fireplace, flat screen and a business center with wi-fi. There is an outdoor patio with grillsand tables overlooking the river. The breakfast is above most other "free" fare I have found including fresh fruit and yogurt. Most Pigeon Forge and Gatlinburg hotels get a lot of abuse in a year's time and this one is no exception. Rates, of course vary with the time of your trip. I have had better luck calling instead of booking on line. No pets are allowed and a room key is required to enter any door except the lobby door. It feels like a second home to us and we love it. This is not a commercial, just my experience.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank moviecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 17 February 2009

Was here over Valentines w/e and was frustrated by the lack of usual Hampton standards. Had the king bed, river view, fireplace and jacuzzi - not worth the $$$. King bed was very uncomfortable (woke up with a back ache every morn) and the pillows were a nightmare - they had no substance and would wrap around your head. Like a head/pillow taco. Make sure you bring your own pillow. The jacuzzi was a small 2 person jacuzzi. Only had 4 small jets near bottom. Not enough jets to do the job. Sides of jacuzzi went straight up and down. No reclining - had to sit to straight up. Jacuzzi room was boring - similar to a bare closet. Room very cramped. Could not open balcony door without banging it into desk - too much furniture. Disappointed all around. My suggestion - there are other Hamptons in this area - stay at one of them....

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TNSweetpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, MD
Level Contributor
205 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed 8 July 2008

Whenever my husband and I are on vacation, we prefer to stay at Hampton Inn because we know it will be clean and comfortable. The hotel on the river did not disappoint. The staff was very friendly. The location was an added bonus for this Hampton Inn. Within walking distance to mini-golf, restaurants, the Christmas Place, etc.

  • Liked — location
  • Disliked — nothing
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank minx6469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkton, Kentucky
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 6 July 2008

After spending sometime on the phone the week before with Andrew at the front desk, and him telling me they were the best hotel in town. I packed my husband and 3 kids for a two day drive. Kids could not wait to hit the pool and visit Dollywood. After ariving at the hotel, I asked if this was a Riverview room, they said no, they did not have anymore and they had not put me in a parking view room. After getting to the room, they are not an average size Hampton Inn room. Very small, no fridge or Microwave. Took the kids down to swim, was told that both pools were heated, one inside was not..very cold.. Not enough places to sit during breakfast either..when at Dollywood talked to other guests and found another hotel to stay at next time.

  • Liked — Location
  • Disliked — Overall of hotel
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hooghunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wv
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 April 2008

We have stayed at this hotel for 3yrs at 2 times a year.But in sept 2007 we took our grandaugher for her 13 birthday, and we have always ask for ground floor because she has a history of s ezu res..But when we arived we were told all we could have take a upper floor, because the motion of the elevator botherd her we had to use the staires every tine we left uor room. We had reserved this room weeks in advance. If we had been told this then we would have made other arangments..So this march we tstayed at the INNat Christmas Place LOVED IT. Ithought people with disablites were to be helped .

  • Liked — clean
  • Disliked — they are not verry helpful
  • Stayed September 2007, travelled with family
    • Value
Helpful?
1 Thank dizzyWv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canton, georgia
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 16 November 2007

We stayed in this hotel because we really wanted to have a nice vacation. We have stayed in a lot of Hampton's but we were a little disappointed. The rooms are very small. We had 2 queens and we were very crowded. The room got on my nerves. We had reserved 2 nights at this hotel. The first room had a really bad mildew smell. I asked to be moved. They moved us to another room that was in the same spot on a different floor. We didn't smell the mildew right away, but after we left and then returned the smell was terrible. We had already unpacked and it was late so we stayed the night but I hated it. The next morning we were moved to another room in another building. It didn't smell like mildew but i just could not enjoy the hotel. It was very crowded. Breakfast was good, but we had to fight for a table and then we felt guilty for relaxing and eating because other people wanted to sit down. They ran out of things at breakfast. We moved to the Hampton in Gatlinburg and it was wonderful!

Stayed September 2007
Helpful?
3 Thank debcanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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