We spent 4 days in pigeon forge. I booked 4 rooms for our friends and us. This was my second stay at the hotel. The renovation was beautiful however we chose a king room. It was a new mattress but not the Hampton soft mattress also there was only 1 chair in the room and 1 nightstand not accomodating for a couple stay. We changed rooms the next day which the staff was extremely accommodating considering they were almost completely full. The second room were the queen beds nice and soft. I agree the pillows aren't great so we brought our own this time.
The bathroom in our second room was showing signs of mold around the handicap rail. It didn't have a new surround and may still be replaced with the final touches.
My greatest disappointment was the coffee which we looked forward to.! I asked the staff and was told they had changed vendors. The coffee was horrible! Change back!
Great hotel for pet owners. I will consider other option on our next stay if I need to go to someplace like Starbucks to get good coffee. I too was disappointed in not receiving my trip points for our stay. Again I will take all this into consideration when booking my fall trip.
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- Also Known As:
- Hampton Inn & Suites Pigeon Forge On The Parkway Hotel Pigeon Forge
- Hampton Inn And Suites Pigeon Forge On The Parkway
- Hampton Inn Pigeon Forge
- Pigeon Forge Hampton Inn