After my wife and I had traveled all day from the East coast along I-40, we contacted this hotel and spoke to Brian who told us the facility was about 4 miles off the interstate....it is actually 14 miles along the heavily traveled Pigeon Forge Parkway. At about six miles we again contacted Brian and were told we just had a short way to go...not so! Since they already had my card number for the reservation, I could not cancel at that time. When I finally reached to hotel I confronted Brian and he said it was his "bad"...it was "our bad" for an extra 10 miles after a long day on the road. At checkout the next morning I spoke to the On Duty Manager , George about our experience. He grinned and stated that Brian was new, he appeared to find the incident amusing, I found nothing about it amusing. I feel like maybe I was lured from other hotels near the Interstate. A grown man knows the difference between 4 miles and 14 miles!! Other wise the hotel itself was good.
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- Also Known As:
- Hampton Inn & Suites Pigeon Forge On The Parkway Hotel Pigeon Forge
- Hampton Inn And Suites Pigeon Forge On The Parkway
- Hampton Inn Pigeon Forge
- Pigeon Forge Hampton Inn