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Golfview Vacation Rentals at GolfView Resort
Certificate of Excellence
Reviewed 25 April 2014

My sister, 2 grandchildren & I enjoyed our stay for 3 nights. The cabin was clean & there were plenty of clean towels. The grandchildren enjoyed the indoor swimming pool & the hot tub.
The location was close to town & very conveninent.
The people working in the office were very nice & helpful.
We have stayed at these cabins before & enjoy visiting again.

  • Stayed: April 2014, travelled with family
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Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 - 179 of 206 reviews

Reviewed 21 April 2014

We stayed in a cabin . It was so peaceful at this resort, even though it was a busy Easter weekend. We didn't hear anything from the people who were in the unit next to ours. The cabin smelled wonderful when we arrived and it was spotless. The resort property was also spotless. Tina checked us in super fast and was so friendly. We thought we had hot water issues so we called the 'help' number and a maintenance person came over right away. We actually didn't have a problem and told the maintenance person that. He said if we needed anything just let him know and gave my husband his business card. The location is very convenient to the pigeon forge strip but not on the strip so it's quiet. we loved staying here. My parents told me several times that I had picked a great place to stay. The only thing I would have changed was I would have liked to have a door on our bedroom downstairs. It was a beautiful room but without a door we didn't have the privacy we would have liked (especially with our daughter sleeping in the bunk bed right outside our room.) ;)

  • Stayed: April 2014, travelled with family
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1  Thank markdS5779XO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

The staff was WONDERFUL! We added 2 days to our stay and they made things so easy!!!!! We will be back! Amazing view!! The jet tub was amazing, truly one of a kind service. So peaceful. So awesome that we didn't get woken up by housekeeping to clean the room!!!!

  • Stayed: April 2014
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Thank Bnburrier11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

This was our third time staying at Golfview. The unit was very clean, with plenty of extra pillows and extremely comfy beds. Nice location, close to everything, but far enough off the beaten path to be nice and quiet in the evening.

Stayed: April 2014, travelled with family
Thank cargirl36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

We really enjoyed our stay, kitchen was small and lacked a few essentials for cooking, but we were on vacation and that was fine with me! We had plenty of room and the beds slept real good. We chose to come during the rod run, so traffic was really busy. However, we were still able to do what we wanted just had to be patient. Would definitely rent again from this complex. Super easy and really nice staff to work with.

Room Tip: Bring some of your own cooking pieces, appliances are apartment size except for refrigerator. Plent...
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  • Stayed: April 2014, travelled with family
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Thank Melissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

We stayed from Sunday til Friday. March 23rd til the 28th 2014. First thing when we went to check in the room we had reserved was not ready so we had to be put in another room. The decoration was not as good as the one we had picked out at first. Then on Thursday we had went back to the room around 3pm after shopping to unload the car and when we went to leave someone opened our door, We(which was 3 ladies) was all in shock to see a man and lady standing there. They were there to look at the room because they were scheduled to close on the condo on Friday at 9am. I said sorry but you are noy coming in here as long I as I have it rented. The lady said well someone will be here in the am to strip the room for us. i said no because we have it til 11am. There is no one on site after 6pm. It is not secure. When we got back to our room that night our room key would not work beause they had rekeyed it for the other couple had to go through our emails to find a number and then wait 30 minutes for someone to come and let us in. When he got there he he just opened the door and didn't ask for ID. Very scary. I would not recommend this place. They will not give back money for there mistakes they will only give you free night and who whats to come back.

Room Tip: very unsecure and no one onsite after 6 to help you
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  • Stayed: March 2014, travelled with friends
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3  Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward N, Manager at Golfview Vacation Rentals at GolfView Resort, responded to this reviewResponded 31 March 2014

It's true that the unit you rented was taken out of service the night before your arrival. It could not be helped because we did not want to make you stay in a unit with a serious issue. It's also true that the similar unit in which you did stay had sold and wasn't going to be rented overnight after your departure. Those things are the nature of the overnight rental industry and our goal is to lessen those events' impact upon the guests as much as possible.

The gentleman who arrived to help you less than five minutes after your call did not check your ID and truly he was distracted on the phone (busy night), but in his defense it must be said that he had been asked to drop what he was doing and hurry to Unit XYZ to aid the three guests who were waiting in front of the door... and you all fit the description he'd been given, perfectly.

Please allow us to humbly correct two parts of your review, one of them being how our keycard system works. Your keycards were set to expire on the date of your departure or after a certain number of swipes near your cell phone, whichever occurred first. Keycards were fine back when everyone didn't have a cell phone in their hand, and we're working hard to switch all the locks over to more viable keycode locks. We are making progress, and apologize that we hadn't gotten to your unit, yet. Please be aware that we do not remotely control a keycard's validity, nor can they be disabled by another keycard.

Also, we have employees living on the property 24/7/365 who take your 'round the clock comfort and safety and security very seriously. When you arrived, you received a yellow card with a phone number to call 24/7/365 with any problems, and when you do, someone is dispatched and there within minutes (usually less than 5). The HOA even has its own on-site care-taker, so please know there are always several people watching out for guest safety at Golfview Resort.

Our front office is open until 6 or later, depending upon the time of the year. Because we offer a later check out time than most resorts, our housekeepers are often there in the evenings, and there is always someone patrolling and looking for ways to be of aid to our guests and to respond to the guests calling the number on the yellow card.

We'll be dissecting this reservation looking for errors that could have been avoided and applying what we learned to help us better serve our guests, rather than annoy them. We're all very upset about this because it's a rare occurrence that one of our guests doesn't feel their needs were met. You made it clear in our phone conversations that the measures we took to make it up to you while you were here only irritated you more ~ and for that, and changing your unit, and your being interrupted by the new owner we deeply apologize.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

We checked in Sunday 3/23/2014 and stayed through wed, We had a wonderful stay, from the fresh popcorn on arrival (we were starving from our drive, tided us over til we went to eat!) Jo Ann, she helped me when I called to set up our stay and she was fabulous on check in and on recommending attractions!

The indoor pool was actually warm. The sauna was refreshing. The site was very clean, had a nice picnic area, that isn't even mentioned online.

We stayed in 735 Smokie's Den, and the layout is fabulous. Good cable channels if you have kids (ours are 5+8). Hot tub was clean and love that it is right near the bathroom with the washer dryer.

Close to everything, without being in the thick of crowds. Everyone we met was very friendly. The staff was fantastic at checkout also.

During our stay we enjoyed gem mining (my kids #1). We went to the Ripley's aquarium--that was a miserable overcrowded experience. Applewood restaurant and Bullfish were fantastic. Pigeon Forge restaurants were faster about service than Gatlinburg.

There was a bear out, when we drove the Cade's Cove route!

I can't wait to stay there again!

Room Tip: When you set it up, ask for a cabin or condo that is actually managed by Golfview, they are fantasti...
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  • Stayed: March 2014, travelled with family
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1  Thank Tolly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golfview Vacation Rentals at GolfView Resort

Address: 718 Golf View Blvd, Pigeon Forge, TN 37863-4124
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #11 of 54 Speciality Lodging in Pigeon Forge
Price Range: £115 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Golfview Vacation Rentals at GolfView Resort 2*
Number of rooms: 38
Official Description (provided by the hotel):
Golfview Vacation Rentals at Golview Resort in Pigeon Forge, TN is nestled between Dollywood and the Gatlinburg Country Club and golf course. Minutes away from Shopping, Dining, and attractions. Unique access to Dollywood via trolley service direct from the resort through the back entrance to Dollywood. Accommodations are your choice of cabins or luxury and budget condos ranging in size from 1 bedroom to 3 bedrooms that sleep 4 to 12 people. Amenities include Outdoor pool, childrens play area, indoor pool, sauna, meeting room, business center, grilling and pick nick area, cabins feature private hot tubs and a community hot tub at the outdoor pool. Some units have game rooms with pool table or Foosball table or game console. ... more   less 
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Also Known As:
Bear Run Falls At Golfview Hotel Pigeon Forge
Golfview Resort Pigeon Forge
Golfview Hotel Pigeon Forge

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