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Econo Lodge Riverside
Ranked #18 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 27 April 2014 via mobile

Room was clean, staff was friendly, breakfast was good, price was pretty reasonable, pool was nice. The layout of the place was a little hard to understand in finding our room.
Overall. I'd stay here again.

  • Stayed: April 2014
    • Value
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Thank 4Summitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, Front Office Manager at Econo Lodge Riverside, responded to this reviewResponded 28 April 2014

Dear 4 summitts,

We are pleased to hear that you enjoyed your recent stay with us. Our Housekeeping department will be so glad to hear that you were satisfied. They work extremely hard to keep our rooms in such clean condition for each guest. I am so happy to hear that you found our staff to be friendly and our breakfast was good. Thank you for being our guest we look forward to your next stay with us.

Christina Loveday
Guest Service Manager

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721 - 727 of 1,332 reviews

Reviewed 27 April 2014 via mobile

Stayed for three nights. The place was clean, pool was nice, breakfast was pretty good. Only complaint, our room was nearly impossible to find and was a very, very, long walk from the parking lot and elevators. If I had it to do all over again, I'd still stay here but I would request a more convenient room.

Stayed: April 2014, travelled with family
1  Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, Front Office Manager at Econo Lodge Riverside, responded to this reviewResponded 28 April 2014

Dear Amy S,

Thank you so much for being our guest on your recent visit to Pigeon Forge. We are excited to learn that you enjoyed our delicious hot breakfast and our wonderful indoor heated swimming pool. Most of our guest love that we have these two great amenities offered at our property. I do apologize that you had a difficult time getting to your room during your stay. Next time you make a reservation with us I would recommend our beautiful riverside rooms they are more accessible to our parking and elevators. Again thank you so much for staying with us. We look forward to serving you again in the near future.

Christina Loveday
Guest Service Manager

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Reviewed 25 April 2014

My family of four stayed at this motel based on price, prior reviews, and location. We were not disappointed. The staff was friendly and helpful. The rooms were clean and had both a refrigerator and a microwave. The location is fantastic. Right off of the parkway, but with the river running along the back parking lot. They have benches by the river to sit and relax, as well as quarter machines with feed for the ducks and geese. Oddly enough, we even fed a guinea that was walking around. It was surprisingly quiet with all the traffic that goes by. The kids loved the pool area, which features a large pool, a kiddie pool, and a hot tub. We thought it was a bit muggy in the pool area and just being in there made our eyes burn from the chlorine in the air. Those are the only negative comments I have about this motel. The breakfast is above average, plentiful, and fresh. There was something for everyone. Will definitely stay again.

Room Tip: I would suggest getting a room with a river view. If none are available, I would request a room NOT...
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  • Stayed: April 2014, travelled with family
    • Value
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Thank Bristol_TN_Tilleys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this reviewResponded 26 April 2014

Dear Bristol_TN_Tilleys,

We are extremely excited to learn that you had a fantastic experience while staying with us! Our river walk has become the highlight of our property. All of our guest love taking a stroll along the river and feeding the wild life that inhabits it. We just recently updated it with benches, picnic tables, charcoal grills and a fire pit. It is a beautiful scene. It's great to hear that our staff was friendly, our breakfast delicious and that your children loved our pool area. Thank you for being our guest and we look forward to serving you in the future.

Adam Bailey
General Manager

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Reviewed 23 April 2014

My family and I stayed one night at the Econo Lodge Riverside. We picked this hotel based on a few things. Price, location, and indoor pool. We were more than happy with this hotel and would highly recommend it to anyone wishing to stay at a clean, affordable hotel in a great location on Parkway with a great indoor pool and jacuzzi. Our rooms were very clean, beds were comfortable, room was plenty roomy. We were riverside. The river that flows behind the hotel is very peaceful and beautiful with benches to enjoy the scenery and plenty of ducks to feed. Front desk staff was very helpful and we even got to check in early. The FREE breakfast is actually a hot breakfast with sausage, eggs, biscuits and gravy among other items. I would stay here again.

Room Tip: Unless you want to stay poolside, ask to stay riverside. The view is beautiful.
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  • Stayed: April 2014, travelled with family
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Thank jlfharv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this reviewResponded 24 April 2014

Dear jlfharv,

Thank you for taking the time to write a review on your experience with us. Our hotel is a great value with so many amenities. We are very happy to hear that you were able to enjoy our indoor pool area, hot breakfast and beautiful scenery along the riverside. We appreciate you choosing to be our guest and look forward to serving you in the near future.

Adam Bailey
General Manager

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Reviewed 22 April 2014 via mobile

Very nice, clean, and up to date. Pleasant Staff and the river is a bonus. Great location. Will definitely be back for future trips. l recommend to everyone, very family friendly. Nice and quiet. Very reasonably priced.

Stayed: April 2014, travelled as a couple
Thank Chelsea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this reviewResponded 22 April 2014

Dear Chelsea K,

Thank you for the fantastic review! We are excited that we were able to provide you with a fantastic experience and that you recommend is to everyone. We appreciate you choosing to be our guest and hope to see you soon.

Adam Bailey
General Manager

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Reviewed 19 April 2014

Pleasantly surprised! Front desk staff was nice enough. Seemed clean. Pool area was nice. Bring your own towels. River area also nice with option to feed friendly fowl. No major problems except housekeeping ignoring the fact that I had arranged a late check out and disturbing me.

  • Stayed: April 2014
    • Location
    • Rooms
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Thank Vaca2fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this reviewResponded 21 April 2014

Dear Bonnie B,

We are excited to learn that you were pleasantly surprised while with us. Our staff is great at making certain our guests are comfortable with providing the best service and the cleanest rooms. Our indoor pool area is a favorite for many guest and we're happy you were able to enjoy it. Thank you for being our guest and providing us with feedback on your recent visit.

Adam Bailey
General Manager

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Reviewed 18 April 2014

This hotel is just ok. POSITIVES: It was clean, the staff was friendly, the rooms are large, and not far from any attractions or restaurants. NEGATIVES: They do not have an interior corridor to walk to indoor pool. The require you to walk outside, even when cold out, in your bathing suit. So I requested a room change closer to the pool..UGH! They got us close to the pool alright..right inside the indoor pool enclosure. The over powering chlorine smell invades the room and almost makes you sick. My daughter and I tried to go swimming but the chlorine made it so we couldn't swim at all. I understand for sanitation reasons why places do this..but don't they realize that with adding sooo much chlorine the pool isn't being used my people and no need to keep adding. Just walking to our room our eyes would instantly burn. I had already changed my room once to get closer to the pool and didn't want to change again. Next time I know to be careful what I ask for.

Room Tip: Do not choose a room in the indoor pool area!
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  • Stayed: March 2014, travelled with family
    • Value
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Thank Bonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this reviewResponded 21 April 2014

Dear Bonnie B,

Thank you for being our guest recently. We are pleased to learn you found our hotel to be clean, staff courteous and location fantastic. As you stated we are an exterior corridor and if you have not reserved a pool side room you do have to walk a short distance to the pool area. We apologize for not exceeding your expectations with our pool area and hope to have the opportunity to in the future. We appreciate your feedback and hope to see you soon.

Adam Bailey
General Manager

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Additional Information about Econo Lodge Riverside

Address: 2440 N Parkway, Pigeon Forge, TN 37868
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#19 Family Hotel in Pigeon Forge
Price Range: £40 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Official Description (provided by the hotel):
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge

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