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Econo Lodge Riverside
Ranked #19 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Vicenza, Italy
Level 5 Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Stay for half the price!”
Reviewed 28 May 2014

This would be a great hotel for families. The price is half that of most other hotels in the area. Room was decent. Breakfast is good. Has an indoor pool and arcade room. Has a creek behind the hotel where you can feed the ducks with quarter machines for duck food. You are close to all of the attractions. CVS Pharmacy, Mellow Mushroom, and Marble Slab ice cream is right across the street. Over all we would stay there again for the affordable price and great location.

Parking: Not enough parking the time we were there. They were repaving the parking lot the week of Memorial Day. We could not find parking one night. Cars parked all over in non-designated areas. Motorcycles would take up an entire space with just one motorcycle in it... they should paint designated motorcycle parking areas.

Breakfast: Breakfast was good, however I do agree that the spacing/order of the breakfast items could be made more efficient for better traffic flow. The U-shaped counter makes it a bit cramped. Breakfast included scrambled eggs, sausage, waffles, tropical mixed fruit, cereal, and toast.

Rooms: It was a decent room. We did find a few ants crawling around in the bathroom both days. We did not contact the front desk about it. The room smelled a bit musty/smokey even though it was non-smoking.

Amenities: The pool looked decent in size and stays open until 11pm. The jacuzzi was ridiculously small only fitting about 3 people... even then I think it would be awkward if you didn't know the person sitting in there with you.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MyAdventuresOverseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, 29 May 2014
Dear Aimo902,

Thank you for being our guest during Memorial Day week! Our hotel is the best value in town with offering all the amenities of others and more at a more reasonable price. We are happy that you agree. I do apologize about the parking during your stay. We did repave and stripe a portion of a parking area to better our guest experience. We appreciate all feedback and look forward to having the opportunity to serve you in the future.

Adam Bailey
General Manager
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1,274 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (350)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

I was a little skeptical because of the Econo Lodge name and outdoor access. I was pleasantly surprised when we arrived. Motel was clean, staff was very friendly and helpful, pool area was awesome!

I needed extra blankets and pillows. The front desk clerk went the extra mile to find me a few and even hand delivered. The rooms are small but adequate. They make great use of the space with a microwave and small fridge.

The place was quiet. The kids loved feeding the ducks!

Room Tip: Ask for room at back of hotel. No noise and the area in the back is very cool!
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelAgtHG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, 29 May 2014
Dear TravelAgtHG,

Thank you for the great review. We are extremely happy to learn that our staff went the extra mile to ensure you had a wonderful stay. Our indoor pool area is an awesome place to have some fun or relax in the spa. We appreciate you being our guest and look forward to your next visit.

Adam Bailey
General Manager
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Kentucky
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 May 2014 via mobile

We stayed there May 20, 2014. We have 4 kids and often have trouble finding a room for all of us that is affordable. The family suite was perfect! One king size bed in one room, the other room has twin bunk beds and a sleeper sofa. Both rooms have TVs, although the king room has the only bathroom. The kitchenette has a fridge and microwave. The pool area was beautiful- large pool, hot tub, and a kiddie pool, all indoors and maintained. The river walk behind the hotel was wonderful! Our kids had a great time feeding ducks. We saw a groundhog with babies, too. Breakfast was good, although waffles would have been a nice addition. The only issue we had was traffic noise. The family suite is on the front of the hotel, near the road. If you don't need the space, a room facing the river would be quieter. I have already recommended this hotel to friends traveling to the area in June. We enjoyed our stay a great deal!

Stayed May 2014, travelled with family
Helpful?
2 Thank Aravis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, 28 May 2014
Dear Aravis,

Thank you for being our guests recently and writing such a great review. We are excited to hear that you stayed in our family suite and had a great experience! Our family suite is a family favorite because of the all the space , the bunk beds and of course parents have the opportunity to relax in their own room. Reviews like yours our what we live for and we appreciate your feedback. Thank you again for being our guests and we hope to see you soon.

Adam Bailey
General Manager
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Falling Waters, West Virginia, United States
Level 6 Contributor
213 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 24 May 2014

My wife and recently stayed 6 nights at the Econo Lodge Riverside, Pigeon Forge, TN. This is an outstanding hotel. Location, staff, comfort, cleanliness, price could not have been any better.
They are located near many of the top shows in town. I give this hotel an EXCELLENT rating because they deserve it. I will certainly stay at this hotel another time I travel into this wonderful town.

Room Tip: I did my research looking for the best hotel in Pigeon Gorge, TN that would take care of my needs...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, 26 May 2014
Dear Don B,

We are so happy that you had an Outstanding experience with us recently! Our staff deserves all the credit for making your stay a memorable one. Our goal everyday is to create the ultimate experience for our guests that will keep them coming back and it looks like we have accomplished that here. Thank you for being our guest and we hope to see you soon.

Adam Bailey
General Manager
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Bon Aqua, Tennessee
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 May 2014

We stayed here last year and couldn't believe how clean and friendly everyone was. This year everyone was still very friendly, but I can't say it was as clean. The room had a damp smell and there was some hair on the dresser, which was kinda gross. The pool and hot tub was clean and the breakfast was great. Look online for coupons. The price was good.

Room Tip: Don't choose a street/city view room if you are a lighter sleeper. During our stay lots of motor...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vicky0108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, 26 May 2014
Dear vicky0108,

Thank you for being our guest recently. It's fantastic to know you returned this year because of how great our guest service and clean rooms are. We are happy that you encountered the same great service that you are accustomed to and apologize that the cleanliness was not up to par. We will share your comments with our housekeeping staff to help prevent these mistakes from happening in the future. We truly appreciate your feedback and hope to see you soon.

Adam Bailey
General Manager
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Welling, Kent
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 May 2014 via mobile

I was expecting basic and got exactly that. A little too basic for my taste - for example the bathroom is so small it has no sink so you have to use the one in the kitchenette area, which is a little off putting. We had 2 rooms and the hotel sorted this so they were adjoining and we could use the internal doors to have more space. Breakfast was basic and the fruit juices tasted diluted. We had ground floor rooms that were very dark as they faced inwards onto a narrow courtyard so there was a slight claustrophobic feel. However, the river area was fantastic and was a major upside to the accommodation. I might stay again on a short trip but could not do a whole week (or more) here.

Stayed May 2014, travelled with friends
Helpful?
1 Thank sofibirduk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, 21 May 2014
Dear sofibirduk,

Thank you for being our guest recently. Our river front is a guest favorite and we are happy that you found in to be fantastic. On your next visit please ask our guest service agents if a riverside view is available so that you may enjoy the view your entire stay. We appreciate your feedback and hope to see you soon.

Adam Bailey
General Manager
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Castlewood, Virginia
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 May 2014 via mobile

i love this place!!! i stay here and return because it's the best ever! staff is wonderful!! breakfast is great!! pool perfect!!! clean rooms!!! i love the new walk way out on the creek! it's so peaceful and relaxing! definitely will come back!!

Stayed May 2014, travelled with friends
Helpful?
1 Thank cwinebargers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, 20 May 2014
Dear cwinebargers,

Thank you very much for the fantastic review! We are very happy to learn that you love the new fire pit. All of our guests love snuggling up to it at night. Our river walk is very close to being completed with three grills/smokers and a pavilion being installed within the month. I'll be certain to share your review with our staff as they love compliments. We appreciate your praises and look forwarded to serving you soon.

Adam Bailey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Econo Lodge Riverside

Property: Econo Lodge Riverside
Address: 2440 N Parkway, Pigeon Forge, TN 37868
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Pigeon Forge
#14 Romantic Hotel in Pigeon Forge
#20 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Official Description (provided by the hotel):
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge

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