Spent three hours at this spa and was not impressed. Had four different treatments. Waiting area was disorganized and dirty. Normally you offered a drink when you arrive at a spa, not at this place. As a matter of fact I was never offered even water the whole time which is strange because they encourage you to drink plenty of water after a massage. Masseuse was excellent other than not offering a drink. Had to wait standing in a hall for the next girl for my treatment. She smelled of smoke and seemed uneasy which caused me to tighten up. Not what you want after a relaxing massage. In between treatments the same girl took a smoke break and came back reeking of smoke. Last thing you want to smell when at a spa. The building is in need of a deep cleaning and repairs - ceiling tiles are stained from water leaks, floor tiles are broken and filthy, walls need to be painted downstairs. I have been to this spa quite a few times in the past when they first opened and the service was better then, but now that the building is getting older it is obvious the owner is in it for the bottom line of the dollar and not good service. Oh, I did finally get a water after I asked for one from the girls mingling in the little kitchen by the checkout. There were clients waiting but apparently making them wait while they chat was more important to them.
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