We took a risk on this spa after reading the negative reviews bc we got a great deal on a deluxe couples massage. We were pleasantly surprised! We visited the bear cove location. Our massages were good & the staff was friendly. The spa does have some work to do on their atmosphere. The building is a charming log cabin w a beautiful balcony area. They are not utilizing their space as well as they could. It was a beautiful day but no one offered us access to the balcony. When we walked in-the front desk had an empty computer box on the floor. Magazines & area attraction coupons were stacked on the tables in the waiting area where they really should have low lighting, candles etc. Our treatment included an hour couples massage followed by fruit, fondue & use of a jet tub for an hour. My husband was a little annoyed bc our massage only lasted 50 min & his masseus did not focus on the areas he specified were bothering him. My masseus definitely focused where I asked her to & I was so relaxed afterwards that I didn't even care we were gipped 10min-ha! This spa has a lot of potential & is in a great location. The facility looks almost brand new. The things they need to improve on, like the lobby atmosphere, are so simple. Overall we were thankful that for a very reasonable price we received a reasonable couples massage experience!
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