I booked a non smoking room 2 weeks in advance for the Holiday weekend. When I showed up,the price was different than agreed online price. It was actually $12 less for 2 nites than I anticipated. When I went to sign the receipt, it said it was for 1 nite. The lady said it was for 2 nites even though what I was signing said different. When I went to the room it was a smoking room. I can't do that. I went to office and she showed me the reservation paper that someone had written "put in a smoking room"! I showed her my reservation paper that said "Non Smoking". She gave me a key to another room in the little building on 2nd floor that had a no smoking sign on the door. I moved my stuff in and turned on the AC. It sounded like a generator. I noticed that the room was dirty and it had been a smoking room at one time because of the obvious cig burns on the bathtub and sink and it had an odor. It looked like no one had touched or wanted to touch the hair dryer, micro or coffee maker for a long time. Can't blame them. The drawers on the furniture were all broken and crooked. I did not even try to open them. The shower curtain was cruddy awful. The next morning I asked for no room service. I didn't want anyone in the room while I was gone.
I noticed that their were several locals living there and some obvious long term renters. That is never a good thing.
This is a great location. t could be a nice place. It needs cleaned well and a few inexpensive upgrades. The room has a stink of old cigarettes and a new shower curtain is a few dollars. These people have a gold mine and don't know it.. How sad..............................
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- Also Known As:
- Red Carpet Inn Pigeon Forge Hotel Pigeon Forge