The cabin itself was great for our little family. The view was great and the surrounding was great also...PEACE and QUIET...the problem that we had was SERVICE!! I dont know if we were supposed to call for more towels and for our sheets to be changed...but me and my family stayed 3night and 4 days and not ONCE did anyone come to change our bed sheets or ask us if we needed any towels...luckly I had brought some towels and things from home because if not we would have been without for a couple of days. Also, when we called about the ants on the porch to maintenence...they said that they would send someone BUT NEVER did...but when I went to go check out pest control was in the office...o_O...so why wasnt they sent to the cabin? And during check out time not once did the girl ask if we enjoyed our stay or if everything was ok....smh. The fact that me and my little family got to spend time with one another in a peaceful surrounding was great but we will not get another cabin through this company. Sorry to say!
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- Also Known As:
- Black Bear Lodging Hotel Pigeon Forge