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“Lack of judment on management part”
Review of Pigeon River Inn

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Pigeon River Inn
Ranked #2 of 8 Pigeon Forge B&B and Inns
KY
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Lack of judment on management part”
Reviewed 2 January 2014

We recently stayed here. We have wanted to try this hotel for a few years after noticing its always booked. When we arrived there was an ambulance and police car out front. We checked in they sent us to our room 3rd floor. Much to our suprise after getting off elevator there was a horrible smell. Then we saw the EMS in front of a room directly across from ours. We should have headed back to the lobby for a different floor or room but instead dived into our room as quick as possible. Apparently the patron that needed the ambulance had a bowel movement and to say it reaked of a sewer smell is not even close to accurate. My beef is WHY oh why would management have sent us to a room across the hall from where this is going on. ?? BAD business on their part I think. They did bring spray and sprayed after I called. Our room was clean and free of odor. But no thanks due to this I will never stay here again. It just made us sick. It is clean, it was smoke free with the exception of a guy on a balcony below us smoking :( but other wise a decent place and rates were reasonable. But due to our circumstances neither of us want to ever stay here again.

Room Tip: for a view you would want river side and 3rd floor or higher
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank driver603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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251 reviews from our community

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    24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
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English first
Charlotte, North Carolina
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 December 2013

We really enjoyed our time at Pigeon River Inn. Price was very reasonable and it was very clean and neat. Front desk was very friendly and efficient. Beds were nice and balcony was great, overlooked the stream below. Would definitely stay again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pigeon forge tn.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 December 2013

We have been staying at the Pigeon River inn for years. We just love going back often. The staff and cleaning service are all wonderful and friendly. The rooms are always in order and CLEAN!!! They are like family to us. The pool is well kept. And for the price you can't beat it. It's small and cozy. Nothing fancy. Harry is always there!! We just love him.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trooper6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greeneville, Tennessee, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 December 2013

We got the suite pay $100 a night but its not really nice that we thought it was. Balcony is facing the river which is cool. Nice lady at the front desk, free breakfast is ok. Not really happy. Average.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Misty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 December 2013

Ok place for overnight stay. Clean nice rooms. Nothing above average but comfortable. Very nice lady at front desk to have been there so long. Probably going on 20 hours. Clean breakfast area. No fresh fruit r waffle maker. Yes we wud stay here again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, Virginia
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 December 2013

My experience at the Pigeon River Inn was the worst experience I have ever has at a hotel in my life! The lobby was clean and looked like it had just had a remodel, but the room was filthy. The curtains had huge tears in them, and the blanket had cigarette burns in it, even though it was a non- smoking room. After viewing the room, I went down to the front desk, and asking for a refund and they pointed to a huge sign that stated there were NO returns. If you are looking for a good hotel in Pigeon Forge DON'T STAY HERE!

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ilovepugs1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pigeon Forge hotels

Level Contributor
157 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 November 2013

Considering the offseason price ($39), we couldn't complain! Met 4 of my 5 criteria for acceptability: clean, comfortable, convenient & quiet, but quality lacking. Well lighted, fresh paint & wallpaper, clean carpeting with no signs of wear. Bath showed wear (chipped counter & tub) & not many amenities. Exhaust fan didn't work. Breakfast bar very basic, mostly cold cereal & toast; no fruit or hot items (except what you heat yourself). Oh, and pretty much a turn-off when clientele show up for breakfast in bedroom slippers and pajamas.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pigeon River Inn

Property: Pigeon River Inn
Address: 1931 Parkway, 1931 Parkway, Pigeon Forge, TN 37863-4902
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 8 B&Bs / Inns in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Pigeon River Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Hotel in Pigeon Forge, TN 100% Non-Smoking Nestled alongside the Little Pigeon River and conveniently located right on the Parkway of Pigeon Forge, the Pigeon River Inn combines nature's tranquil beauty with practicality. At the Pigeon River Inn we want to make your visit to Pigeon Forge as relaxing and convenient as possible. Located at the entrance to Pigeon Forge, the Pigeon River Inn is within walking distance to WonderWorks, The Titanic, Dollywood, Tanger Five Oaks Shopping Center featuring over 100 brand name outlet stores as well as several fine restaurants and eateries. We are the first hotel in Pigeon Forge directly across the street from the Pigeon Forge Welcome Center. Take the Pigeon Forge Trolley to all your activities while on your vacation in Pigeon Forge to save even more. ... more   less 
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Also Known As:
Pigeon River Hotel Pigeon Forge

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