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“Wonderful hotel”

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SpringHill Suites by Marriott Pigeon Forge
Ranked #24 of 90 Hotels in Pigeon Forge
Certificate of Excellence
De Soto, Missouri
Level Contributor
342 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“Wonderful hotel”
Reviewed 27 June 2012

We stayed here in the Spring while doing wildflower hikes with our young boys. Rooms were large and very comfortable. Great indoor and outdoor pools, with a tube slide into the heated outdoor pool that was open and comfortable even in April. Breakfast was great. Near all the Pigeon Forge attractions. This was our favorite hotel of the trip and we will definitely be back!

  • Stayed April 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hjk1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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751 reviews from our community

Traveller rating
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    167
    47
    23
    12
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349
227
5
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Gastonia, North Carolina, United States
Level Contributor
124 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 June 2012

Nothing spectacular for the price. About 140 per night for an average hotel room and mediocre breakfast. For the price, they should have made to order omelets, better variety and service for breakfast. Just average.

  • Stayed June 2012, travelled as a couple
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Helpful?
1 Thank MartineV77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owensboro, Kentucky
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2012

This hotel is in the perfect location. You can walk to many eateries...Mellow Mushroom Pizza, Starbucks,Cold Stone Creamery, Bull Fish Grill, Johnny Carinos, The Christmas Shops and Partridge in a Pear. You can also hop in the back road "Teaster " and get to DollyWood in no time. We loved the beds here and wanted to know how to buy one for home. We asked for extra down pillows and towels and really had them already in room at check in. The staff checked us in fast on a busy weekend and were very friendly and helpful. The lobby was fantastic and we ate our delivered Mellow Mushroom Pizza there and watched tv. They have 2 pools, one indoor and 1 outdoor with a slide and we enjoyed the hot tub with the waterfall. Breakfast is way above the standard..."What a feast!"...Eggs, sausage, english muffins all kinds of bagels, oatmeal, homemade waffles, muffins, cut fruit and fresh fruit and yogurt. I don't even get this at home!! Plus the General Manager, Mark Kuiper came around both weekend mornings at breakfast to ask guests how they were doing. Outstanding Service! We will ONLY stay here in the future.

  • Stayed June 2012, travelled as a couple
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Helpful?
1 Thank TheGreatExpectations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark K, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 31 July 2012
Thanks so much for taking the time to post your terrific comments on trip advisor! I am so happy that you had a terrific stay. Please do come back again soon!
Mark Kuiper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 21 June 2012

Hotel is ideally located far enough from the madness of the tourist traps just a few short blocks away. Excellent lobby, staff, and gym although small is furnished with new equipment and amply stocked towels.

Our room was spacious with a sofa, refrigerator, and microwave. Although unused; having these amenities were an excellent selling point for those couples travelling with children. My wife and I enjoyed thoroughly enjoyed our stay here albeit not staying in the room no more than a few nights when returning from business meetings and Smokey Mountains National Park.

The breakfast was ok and is comparable to most other hotel chains offering the same food fare. Everyone working at the hotel were super accommodating and friendly. We would gladly choose this property when returning to the area.

  • Stayed April 2012, travelled on business
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Helpful?
1 Thank Pleasure_Sun_Seeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 June 2012

This was a wonderful hotel. The lobby was excellent, beautifuly decorated.

The rooms were just the right size. There was enough room for suitcases and to move around some. There were only two people in the room and no kids. This was offseason, so traffic was not bad. Breakfast was better with more options than I expected, but this serms to be an area thatmalot of hotels in this class sre improving. This hotel was exactly what it was supposed to be. If you were list out what you would expect a hotel of this class to have, this hotel has it.

  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank roadonemoretime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 June 2012

My wife and I spent three nights here during our honeymoon and enjoyed our stay at the SpringHill Suites. The location of the hotel is right in the middle of Pigeon Forge, but far enough from the main road that the rooms were very quiet. The entire property was very clean, including the lobby, breakfast area, the outdoor pool and hot tub, and most importantly, our room. The room was very spacious and I loved the set up with the living room area. Breakfast included hot and cold foods and was well stocked each morning, even though the hotel was very busy with a large group staying there. The staff was also very friendly throughout our stay as well. For the price, we couldn't have asked for a better hotel. It was definitely one of the better hotels I have stayed at in recent years and would recommend it to anyone staying in the Smoky Mountains.

  • Stayed May 2012, travelled as a couple
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Helpful?
3 Thank Justin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominick S, Executive Housekeeper at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 15 June 2012
Hello Folks,

I was so very happy to see your review on trip advisor, it has always been our goal to give every guest the best experience be it vacation, groups, honeymooners. My Boss and our staff, wanted to say thank you so much. We hope that you will stay with us, in any future stays you may plan in the future. Again thank you so much, we are so glad that we could, give you a great experience.

Dominick Robert Stazzone Jr.
Executive Housekeeper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lancaster,pa
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 June 2012

arrived on a Tuesday hotel was not crowded,pool area was quite and breakfast area was calm by Friday that all changed to chaos as families started arriving for the weekend.we wonder if parents let their children run amok at home or just when staying at hotels.other than that the hotel was great I wanted to take the bed home it was so comfortable,breakfast had good choices and staff were helpful.

Room Tip: stayed on 2 floor in back away from street noise
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bridgemanvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Property: SpringHill Suites by Marriott Pigeon Forge
Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
Official Description (provided by the hotel):
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! ... more   less 
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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