Of all the Marriott properties in the Pigeon Forge/Gatlinburg area, this one has consistently been the best. However, on this particular stay, we did not have the best experience. The room was clean but it wasn't until we were settled in that we realized the air conditioner put out a strong musty smell. As it wasn't a particularly hot night, the problem was solved by keeping the air conditioner off the entire night, but still, it was a bummer.
On the positive side, the room was clean and despite super busy breakfast crowd, the staff was able to keep items well stocked. The outdoor pool is nice and features a small spiral waterslide. We mentioned the musty smell at time of check-out and "a notation was made in the maintenance logs" so hopefully the next guest won't have a problem.
The location of this hotel is excellent. Right in the middle of Pigeon Forge within easy walking distance to restaurants and attractions.
- Official Description (provided by the hotel):
- SpringHill Suites by Marriott is an award winning property that is located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, this jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TV’s and complimentary high speed internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state of the art fitness center and 24 hour market. Our complimentary full hot breakfast buffet is a family favorite. The SpringHill Suites by Marriott is an excellent location for meetings and events. With 1200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams and church groups. Guests will enjoy a variety of activities such as Dollywood, theaters, shopping, hiking, rafting and more! ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge