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“Great place for the kids when visiting the area”

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SpringHill Suites by Marriott Pigeon Forge
Ranked #22 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Atlanta, Georgia
Level Contributor
113 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great place for the kids when visiting the area”
5 of 5 bubbles Reviewed 27 May 2014

This hotel is a "kid friendly" hotel. There is both indoor and outdoor pools. There is a water slide on the outside pool that keeps the kids active for hours. The staff is great! They have activities to hand out for the kids.

The best house keeper is Heather! If your lucky enough to get her and the kids have their stuffed animals in the room she will surprise them on their return with the animals in various play positions on the bed.

We will return with the grand kids again and we can not recommend this hotel enough!

The breakfast buffet is larger than the average SpringHill Suites.

We are a Marriott Platinum Premier Elite with over a million stays in the program so we can spot a good hotel for the family time!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 8 June 2014
Dear Jim S,
Thank you for the wonderful review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We appreciate all of your kind words and thank you for being a Platinum Premier Elite Marriott member! I am very pleased to hear that we exceeded your expectations and that you truly enjoyed your stay! Your comments about Heather, who is truly a hard working individual, are appreciated and I promise I will recognize her at our monthly employee meeting! She truly goes above and beyond in her duties! We look forward to welcoming you back, and cannot wait to see the grandkids again!
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747 reviews from our community

Traveller rating
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348
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

My husband and I stayed at this hotel on a recent road trip to Branson. I can't say enough good things about the Spring Hill Suites in Pigeon Forge. Good location can walk to a couple of restaurants and a coffee shop. From the moment I walked in I could tell it was going to be a good stay. I believe Kayla was at the front desk when we checked in. She welcomed us with a warm smile. You can tell when someone enjoys their job. I'm all about customer service it seems to be lacking these days. I'm happy to say customer service is top notch here. The room was clean and the bed was comfortable. The breakfast was nice. The only thing I wish they had was more fruit. Before checking out my husband stopped by the desk to let them know how much we enjoyed our stay. This was our first time staying here and we will stay again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank floridavacation1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 8 June 2014
Dear Floridavaction1234,
Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We are happy that you found us! At SpringHill Suites, we strive to provide our guests with quiet relaxing accomodations, a healthy start breakfast and friendly hospitality! Kayla stands out amongst our staff and I will be sure to recognize her at our next employee meeting, as well as the entire staff for a job well done! Again I thank you and look forward to your next road trip that brings you back to us!
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Tennessee
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

We love to stay at this hotel when we are in Pigeon Forge. The staff are always helpful and seem to enjoy helping you. The rooms are very clean and the beds are comfortable. The breakfast is great with a variety of options to choose from. The location is great, it is off the main drag but just a short walk to the Parkway. We have never had any problem at this hotel.

Room Tip: Ask for a quiet room away from the elevators. Ask for a room with a view of the big Ferris Wheel...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandykane007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 8 June 2014
Dear Sandykane007,
Thank you for the wonderful review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We were pleased to welcome you back and to provide you once again, with a stay to remember! Our award winning staff appreciates hearing from our guests regarding their stay, and were very happy to know that they once again provided comfortable surroundings and outstanding service. We are looking forward to your next visit!
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Tampa, Florida
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

My wife and I stayed at this hotel during our visit to Gatlinburg and Pigeon Forge, Tennessee. The room was very comfortable and the hot breakfast was excellent. Marriott has another great property here.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VonIII28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 8 June 2014
Dear Vonlll28,
Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We appreciate your comments and are pleased that we helped to make your vacation enjoyable! Again, thank you for the great review, we look forward to your return!
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Nashville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 25 May 2014 via mobile

We stayed here on our trip to go white water rafting the room was clean and the beds where super comfortable and a superb breakfast this hotel helped make our vacation a memorable one. Definitely will be coming back next year

Stayed May 2014, travelled with family
Helpful?
Thank DMiller32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 8 June 2014
Dear DMiller32,
Thank you for your review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We are happy to hear that you found your accomodations relaxing and comfortable, especially after a day of White Water Rafting! Our award winning staff strive to provide our guests with accomodations and ammenities that make you feel at home, including a hot breakfast to fuel you for the next days adventures! We are proud to be included in the memories of your vacation to the Smoky Mountains and look forward to your next visit with us!
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Cazy, West Virginia, United States
Level Contributor
112 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 24 May 2014 via mobile

We stayed here when we visited Pigeon Forge on our class trip. The hotel property is in a great location. The staff was very friendly, helpful, and accommodating. The property itself is well-maintained and clean. The beds were great. The kids loved the water slide at the outdoor pool. We will definitely stay here again.

Stayed May 2014, travelled with friends
Helpful?
Thank Melanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 8 June 2014
Dear Melanie H,
Thank you for your review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN. We enjoyed having your "class" stay with us and are happy to hear that they enjoyed themselves! Our indoor and outdoor heated pools are a hit with children and adults, and the water slide is always a favorite! I hope you were able to relax in the outdoor hot tub as well! We hope that when you bring your next class to the area, that you will give us a call so we can remind you why choosing SpringHill Suites by Marriott was the right option!
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Maryville, Tennessee
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 21 May 2014

Great Hotel in Pigeon Forge! It is brand spanking new and it has a lot of fantastic features for the price I paid! To begin, it has the free breakfast, free parking, and is convenient to just about everything in Pigeon Forge and Sevierville, like the Tanger Mall. Now the special stuff: you have a living room in your room! with a pull out sofa. You also have a small kitchen with a small sink, mini fridge, and microwave! The Pool is great. Not only do you have an indoor pool, but you also have an outdoor pool with a really neat waterslide and a whirlpool with a waterfall! It was really neat!
The staff, all of them were VERY accomodating and friendly! Be sure to sign up for the Marriott rewards program so you can start getting points!
All in all, it was a great deal and I got a much need rest!
Go and try it out!!!!

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, 8 June 2014
Dear Tony T,
What a great review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We are so excited to hear that we exceeded your expectations! Our award winning staff strives daily to meet our guests needs and to supply accomodations and ammenities that make them feel at home! Our location is a favorite with travelers; as you stated, it is convenient to just about everything the Pigeon Forge area has to offer. I am happy to see that you signed up for the Marriott Rewards program. It is a great tool for earning complimentary nights and gift certificates to share with your friends and family! We can't wait to welcome you back on your next visit to Pigeon ForgeTN!
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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Property: SpringHill Suites by Marriott Pigeon Forge
Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
Official Description (provided by the hotel):
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! ... more   less 
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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