We arrived on a calm Thursday afternoon, not knowing that people attending a nearby convention would be using this property as overflow on Friday and Saturday nights. Our room was comfortable, spacious, and quiet. Every time the room was cleaned, it had a fresh smell. The indoor pool / hot tub area was clean with lots of seating, plenty of towels, and handy restrooms.
The entire staff was friendly and helpful. They greeted us every time we passed the front desk and were quick to ask if we needed anything. On Saturday and Sunday mornings, the two people making omelets were slammed by a long line of hungry guests; but they worked quickly and got us all fed. The breakfast was plentiful and delicious; and the staff kept food and drinks well-stocked for the crowd.
The property is very pretty (the dogwoods were blooming!) with lots of parking. It is a block off the Parkway and is convenient to everything yet quiet. Even though our room was directly across from the elevators, we had to be right at our door to hear any talking in the hallway. We enjoyed our stay very much and will definitely return!
- Official Description (provided by the hotel):
- Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. ... more less
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- Also Known As:
- Country Cascades Hotel Pigeon Forge
- Country Inn Pigeon Forge
- Pigeon Forge Country Inn