We have stayed here a couple times now. It is now our hotel of choice. The hotel is clean, the staff is excellent, and it is a great location. The breakfast is always wonderful as well. Love the indoor pool and hot tub. It is a great place for larger families to have room to spread out a bit. We just returned yesterday from a trip there, and the entire staff went out of their way to make us feel at home. Mike provided us a quick and wonderful check out experience yesterday, including being wonderful to our children. Love that he actually included our children in the process! It made their entire trip home. The two young ladies that worked in the evenings this week were also wonderful. The one was also there when we were down in November, and she was just as wonderful then. They both were always quick to help us find out information, and were great to greet us every time we came and went. We absolutely love this hotel, and the young man who was the housekeeper for our stay on the seventh floor went above and beyond to make sure our room was clean, and that we had clean towels, our floors swept, trash taken out and beds made daily. We have been going to the Smoky Mountains for 15+ years, and this is our best find yet in terms of a family friendly hotel that meets ALL of our needs. Finally, a hotel that does it right for a family bigger than four that doesn't break the bank! Michelle H.
- Official Description (provided by the hotel):
- Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. Grandmas' Kitchen offers a full hot breakfast buffet. ... more less
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- Also Known As:
- Country Cascades Hotel Pigeon Forge
- Country Inn Pigeon Forge
- Pigeon Forge Country Inn