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Music Road Resort Hotel
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Reviews (857)
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All reviewsdiving boardlazy rivercinnamon rollsindoor poolconvention centeroverlooking the riverfamily suitebagelsopen hourssausage gravybiscuitsvery nice hotelgreat place to stayloved this hotelhot tubkids loved the poolpigeon river
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483 - 488 of 857 reviews
Reviewed 8 September 2013

Great place to stay for work or vacation,, hotel has a convention center and was the location of a business trip for me. The staff is friendly and accommodating and the facility is nice, neat and clean. There is also a nice pool/ mini water park with a lazy river. Part of a two hotel complex with Music Road Inn and then the conference/convention center.

Room Tip: you can choose rooms with river/stream view over parking lot..if you ask during reservations
  • Stayed: September 2013, travelled on business
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Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this reviewResponded 9 September 2013

Dear Steve R,

Thank you for taking the time to review our property. It was a pleasure providing you with a first class, clean, and welcoming environment for your vacation. We thank you for choosing to stay with us and we hope to see you again soon!

Yours in hospitality,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2013

My husband and I stayed at the Music Road Hotel over Labor Day weekend. We actually had reservations at another hotel and were not pleased at all, so we got out of our reservations. My husband and I are Very picky about where we stay and the cleanliness of the hotel! We chose Music Road Hotel and were Very Pleased!! The lobby was very clean and up scale, the staff was very friendly. When we got to our room, it was very big, and clean!! Everything was clean! I check everything too before I touch anything too. Our view from our balcony was so nice, looking over the river and seeing the beautiful mountains. We went swimming one day and really enjoyed the pool. The hotel is very close to everything, so we didn't have to travel far to get to anything. We will definitely be staying here again!!

  • Stayed: September 2013, travelled as a couple
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1  Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this reviewResponded 9 September 2013

Dear Mary M,

Thank you for choosing to stay with Music Road Resort. It is wonderful to hear that you had a very pleasant experience. Our housekeeping staff will be very excited to read your review. We hope to have another opportunity to serve you again soon.

Yours in hospitality,
Management

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Reviewed 3 September 2013

My wife and I decided to extend our honeymoon one day and decided to get a hotel in Pigeon Forge for the last day since we had been in Gatlinburg the previous 4 nights. We really didn't know what hotel to try but this one came up with a free breakfast and good location for the things we wanted to do in Pigeon Forge. Free breakfast worked out well since we had a long drive home and didn't want to have to go out to eat again and the location made it easy for us to drive right out and be at the stores/attractions we wanted to do. We got the King Superior room. I admit, we may have been a bit biased since we had stayed at the Old Creek Lodge the previous 4 nights. It had more of a cozy, home-like feel, whereas Music Road felt like a hotel. I wouldn't take anything off for that though. The room was clean, comfortable and we had a nice view from the 6th floor. The staff we did encounter were friendly and helpful. I guess my only complaint is that it felt less personal than I would like. The previous hotel let us have early check-in and late check-out due to some problems we had. Music Road did allow us a bit of an early check-in, but refused a late check-out, not even an hour. I understand they have people booked for check-in at 4, but would it have really hurt to let us stay until 12 instead of 11? I think the reason this bothered me was we checked in at 3 PM on Thursday and had to be out by 11 AM the next morning. Maybe I'm looking too much into that, but I paid a daily rate, daily = 24 hours to me. The one extra hour may not have seemed like much, but it would have allowed us to rest another hour before heading out on the road. We had a long week with several problems (not Music Road's fault), that had caused our sleep schedule to be thrown off. I would still recommend this hotel despite this. The breakfast was good. The bed slept good and the location is very good if you have plans in Pigeon Forge.

  • Stayed: August 2013, travelled as a couple
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1  Thank TimSeconds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this reviewResponded 9 September 2013

Dear Tim W,

What an honor it is to have served you and your wife during your honeymoon. We want to thank you for choosing to stay with us and taking the time to write a review of our property. We are glad to hear that your stay was comfortable and you took advantage of our convenient location to many great attractions. We apologize that the 11 AM check-out time was inconvenient for you and your wife. We always attempt to work around our guest's schedules as much as we can. We have to, however, provide our housekeeping team enough time to prepare each room before other guests check-in at 4 PM.

We hope to be able to serve you both again soon.

Yours in hospitality,
Management

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Reviewed 26 August 2013

This is probably the best hotel for the money in PF. Rooms are clean, common areas are nicely done, great pools with a waterslide, and lazy river, and use of the Music Road Inn's pools across the street too. Breakfast is well done with great, home-made cinnamon buns, eggs, bacon, fruit, yogurt, etc. etc. Beds are super comfy and the pillows are fantastic!

Room Tip: Our group had 3 rooms: One in the front on the top floor, one in the back on the top floor, and a family suite. The family suite was great for all getting together in the evening. If you're on the top floors in the back, you are above the trees and the view is outstanding. In the front, the parking lot, the pool and a cemetery. There was a gas fireplace in the front room which was a nice touch.
  • Stayed: August 2013, travelled with friends
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2  Thank steve a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this reviewResponded 9 September 2013

Dear Steve A,

Thank you for choosing Music Road Hotel and taking time to share your experience with us. It is great to hear that you thoroughly enjoyed your stay and that we offered clean of comfortable rooms, a delicious breakfast, and a fun water park experience for you. We hope that be able to host you again soon here in Pigeon Forge!

Yours in hospitality,
Management

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Reviewed 26 August 2013

The Music Road Hotel was a wonderful place to stay with a great and helpful staff. Check in was very quick and the staff was great. The rooms were very clean and very nice for the money. Housekeeping was awesome and always left the rooms in great shape. Breakfast was included with every morning we stayed and was great too. We plan to stay again when we return in the fall and recommend everyone to give them a try :) Thanks again to Miss Betty and Steve Payne for everything :)

  • Stayed: August 2013, travelled with family
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Thank Kimberly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this reviewResponded 9 September 2013

Dear Kimberly T,

Thank you for such a wonderful review! It is wonderful to hear that you had an excellent experience with us. Miss Betty and Steve Payne will be delighted that you mentioned them. We certainly are blessed with wonderful staff with a heart for hospitality. We look forward for your next stay this fall!

Yours in hospitality,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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