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“Best place to stay in Pigeon Forge and Gatlinburg.”

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Music Road Resort Hotel
Ranked #12 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Knoxville, Tennessee
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Best place to stay in Pigeon Forge and Gatlinburg.”
Reviewed 26 March 2014

We spend spring break in the Pigeon Forge/Gatlinburg area almost every year and have stayed at different hotels. We always come back to the Music Road Hotel. Our church recently had a women's retreat in the hotel conference center and it was wonderful. They did a great job taking care of a large group of women. Highly recommend staying there.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review, 28 March 2014
Dear Carol S,
Thank you so much for spending your Spring Break with us! And we are so glad to hear how happy you were with our Conference Center, it was a treat to have such a lovely group. We hope to see you again next Spring!

Yours in hospitality,
Music Road Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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778 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • German first
  • Any
English first
Mid-Michigan
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2014

Just booked at the Hotel for the 3rd year in a row for Spring Break!! Our whole family enjoys everything about this place and we can't wait to get back there in just a couple of short weeks now. The grandkids absolutely love it.

Room Tip: We have stayed at the riverside and the poolside and loved both.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol-MIDMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aprilnicolerose, Administrative Assistant at Music Road Resort Hotel, responded to this review, 17 March 2014
We are so happy you chose us again and we look forward to seeing you soon!
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Wabash
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 February 2014

We love this place. big rooms, clean, great staff. See you in 2015 ! We travel here every year with the Barnabus group, 600 hundred people. always hot coffee and good breakfast. thanks for letting us sing in the lobby.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Kie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan B, Manager at Music Road Resort Hotel, responded to this review, 20 February 2014
Dear Kie K,

You are welcome to sing in the lobby anytime you want! We love it! We look forward to Barnabas Ministries returning every year. We will keep serving delicious fresh coffee in the lobby and scrumptious cinnamon rolls for breakfast. We look forward to seeing you again in 2015. Maybe you'll make it out during the Summer to experience the warm mountain air.

Yours in hospitality,
Music Road Management
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Danville
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 February 2014

We come with a group of about 80 to square dance in a couple of rooms in the convention center Fri., Sat.. & Sun. morning. This is an older hotel but it was a very good design to begin with. The current owners are doing an excellent job of keeping the place clean and up to date as fiscally possible.

Our room had 2 queen beds, a loveseat and end table, a computer table and it's chair and there was still room to spread out 2 large suitcases. The chest that was between the 2 beds had plenty of room for the lamp, phone, clock and my CPAP. There weren't enough electrical outlets but there was an extension cord with 2 available slots for my CPAP. The extension cord was immediately behind the chest so I didn't have to go pulling the beds away from the wall to get to it. I think the little closet that keeps the mini-fridge & microwave is a great design and the louvered door keeps things out of sight.

The bathroom is nice a big. The vanity is at least 10 ft. long with 2 sinks. Light above vanity on switch, Light in middle of room on switch. Heat lamp on switch. Exhaust fan on switch. Nice closet for extra supplies and towels. I don't know what I would really need a 36" wide padded bench but there was one that fit right underneath the vanity. For those doing laundry, there was a clothes line in the tub/shower.

37"" HD TV and cable with HD stations.

Breakfast area is good sized and an overflow area is set up out in the lobby in front of the fireplace. The 2 mornings we were there they had scrambled eggs, bacon, biscuits and gravy. Cereal was only Raisin Bran, granola and Fruit Loops (nothing for those that need cereal without a lot of sugar) and bananas. Hot cinnamon rolls were brought out periodically. There were at least 2 people cleaning up for the slobs that left a mess and restocking the food.

Every member of the staff we met was friendly and wanted to help if we needed it. Every time we met a staff person in the elevator, they were friendly and asked if there was anything that we needed that they could get for us.

Yes, I think that 2 elevators is probably not enough for this sized hotel and I guess that is the one fault of the original designer/builders. We've always managed to avoid any large groups on checking in, so we haven't had problems there. When we get ready to leave we plan ahead and bring one load down to the car before breakfast and that makes it easier to get out without any really long wait.

Great place to stay!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank golfergeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan B, Manager at Music Road Resort Hotel, responded to this review, 20 February 2014
Dear golfergeo,

Thank you for choosing to stay with us! And thank you for the wonderfully detailed review. This was very helpful to us and certainly helpful to fellow travelers. We are glad that you continue to stay with us. We hope you had a lot of fun square dancing at Music Road Convention Center. We will certainly look into offering different cereal options. We look forward to serving you for many vacations to come!

Yours in hospitality,
Music Road Management
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Cookeville, Tennessee
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2014

My husband and I discovered Music Road Hotel a few years ago. We won't stay anywhere else now. The rooms are spacious and clean. There is a beautiful creek right behind the hotel. We love sitting on our balcony and looking out. There is an indoor pool and jacuzzi as well as an outdoor pool and water play area. They have a good breakfast that is included with your stay. It is also very convenient with it being located just off the parkway in Pigeon Forge. You will not be disappointed with this hotel!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan B, Manager at Music Road Resort Hotel, responded to this review, 20 February 2014
Dear Christy B,

Thank you for sharing your experience with us! It is absolutely our pleasure to be able to provide a comfortable and fun experience on your vacation to the Smoky Mountains. The rooms overlooking the river, out towards the mountains, are our favorites as well. We hope to see you both again soon!

Yours in hospitality,
Music Road Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryville TN
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 February 2014

We are locals to pigeon forge and could not afford a trip to the beach so we went to pigeon forge to just get away and let the kids swim.The Staff were awesome and the rooms very clean! The poool was awesome and the outside slide was great kids had a blast. We booked a single room with 2 beds and rented a roll away bed and you would not believe how comfortable that roll away bed was. I was truly amazed and happy for our little get away.Think we will go back this year seeing how why drine 8-12 hours for the kids to swim at the beach when all they want is the pool. I was very happy and like I said cant wait to go back!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gimpy1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan B, Manager at Music Road Resort Hotel, responded to this review, 20 February 2014
Dear Gimpy1977,

Thank you for choosing us as your staycation location and for sharing your experience! We are thrilled to hear that your children had a great time out at the pools! It is also great to hear that you were satisfied with the comfort of your room and rollaway bed. We would love to host you all again soon on another little staycation.

Yours in hospitality,
Music Road Management
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Painesville, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2014

Loved the hotel! Staff were wonderful and room was very clean. What I loved most was that the hotel was located just off the main road (State Rt. 441), so it was away from traffic and yet very close to all the attractions! Breakfast buffet was very nice, and would loved to have seen a waffle maker and maybe some sausage instead of bacon every morning. Finally, if I had to improve anything about the hotel it would be to add some more elevators. A couple of times a tour group would be checking in/out, and the 2 elevators just were not enough for a 7 story hotel.

Room Tip: Don't forget to ask for a river view or a balcony view of the lobby!
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMTagg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan B, Manager at Music Road Resort Hotel, responded to this review, 3 February 2014
Dear SMTagg,

Thank you for your lovely review and excellent recommendations! We are thankful that you chose to stay with us. It was our pleasure to offer you warm southern hospitality, a large guest room, and a comfortable place to stay during your vacation. We will keep your breakfast recommendation on hand as we are always looking for ways to improve our guest's experience.

Yours in hospitality,
Music Road Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Music Road Resort Hotel

Property: Music Road Resort Hotel
Address: 303 Henderson Chapel Rd, Pigeon Forge, TN 37863-2942
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pigeon Forge
#9 Family Hotel in Pigeon Forge
#9 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Music Road Resort Hotel 3*
Number of rooms: 163
Official Description (provided by the hotel):
In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more   less 
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge

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