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“Not overly impress”

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Music Road Resort Hotel
Ranked #14 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Paradise Valley
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not overly impress”
Reviewed 16 February 2009

After sitting and reading reviews for while one evening we decided this was the place. We wanted something nice and cozy, it was Valentines weekend....we have stayed in many a hotel in our young days...so where does this one rank.....here goes it....Not near the top! Honestly, we have to say....it wasn't all that. It was just o.k. The pictures look much more "cozy" than reality, it's just a motel room....cheesy gold carpet (and ours, humm..had a large wrinkle in it), those scary wool like drapes (that i try so hard not to touch when I reach for the rod to pull back), and basic tv channels (with tv's that were rather old). It was CLEAN and that matters ;) but we were thinking for the price it was going to be a little more than most...but it wasn't. Actually on another trip here we stayed at the Microtel down the street from this place and it was just as nice and about $40 cheaper! YES it has the fireplace in the lobby, but there was usually someone else sitting there. And the gravy biscuits for breakfast....Well...the gravy was runny and it isn't a sausage gravy, just the kind made from a powder. The staff was friendly enough and the location is good, but there are hotels on top of hotels in pigeon forge... I would definitely shop around. But if you're like me...seeing is believing!

Stayed February 2009
Helpful?
Thank imac0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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769 reviews from our community

Traveller rating
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377
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
  • English first
  • German first
  • Any
English first
Cleveland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2009

Music Road Hotel has everything needed for a wonderful trip. Everything is super clean and I am a very particular person. Nice roomy room with big thick towels-super clean beds. Breakfast was great-most anything you could want. Nice view of the river-very friendly staff-beautiful lobby with coffee-large balcony outside the lobby with rocking chairs. Probably the quietest place we have ever stayed. This will be our home away from home from now on in Pigeon Forge.Thanks to all the staff for a refreshing getaway.

  • Liked — cleanliness
  • Disliked — awakened by knocking on door by housekeeping
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ClevelandNanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 December 2008

I don't even know where to begin... My husband and I come to Pigeon Forge atleast once a year at christmas time to see all the holiday decorations and the mountains. This year we decided we would stay at the Music Road Hotel after seeing it for the past several years of visting the area. The minute we stepped in the door I fell in love with the place. I have never seen a hotel decorated as beautifully as this one was. They have a grand lobby with plenty of area for more than a couple of people to sit and enjoy the beautiful fireplace. The desk clerk that checked my family in "Dan" was the most friendly and accomodating person. He was nothing but wonderful to us every time we saw him. He recommended we stay in what he called the Family Suite because it was an oversized room that would sleep all 5 of us comfortably. The room was absolutely perfect!! They have a beautiful outdoor pool area with a large water slide that my kids wish they could use but it was closed for the winter of course. They did however get to spend alot of time in the Indoor pool and when they weren't in there they were in the arcade. After staying in several hotels in the Pigeon Forge area we will now stay only at the Music Road Hotel.

  • Liked — Extremely clean hotel with a very friendly staff.
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank NashvilleMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2008

Cleanliness is the most important thing to me when I stay in a hotel.This hotel was clean beyond my expectations. It smelled very clean in the entire facility.I felt for the cost of the room it was exceedingly sufficient. If you are and excercise buff you may be a little disappointed. The excercise room could use an upgrade. The foyer has a huge fire place whice I fell in love with.

  • Liked — fireplace and cleanliness
  • Disliked — excercise room
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank dhutchins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upstate SC
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 October 2008

We booked a jacuzzi room at $174 a night and couldn't use the in-room jacuzzi the first night due to the drain plug being missing. Maintenance staff tried to find one to fit for a couple of hours, returning several times with different ones to try, and finally did but by then it was 10pm and time for our young daughter to go to bed. She had wanted to take her bath in the tub. We never received an apology of any kind from the hotel staff and no one followed up with us on the matter. The staff seemed to do the minimum required for the job, and no more.

The hotel's breakfast was mainly pastries, cereal, packets of grits and warm biscuits with white gravy both mornings we were there. I was hoping for a little variation day-to-day but was disappointed. We would have liked some sausage, eggs or protein of some kind, there was none. Good coffee though!

Our room on the third floor overlooked the river and it was beautiful and peaceful on the balcony, both day and night. We found the room to be quiet for sleeping which was nice.

The heated pools and lazy river were the saving grace of our stay! The first day there were lots of dead bugs floating on the water in the outdoor pool but by the second day of our stay they were gone and we noticed an employee skimming the pool for debris. The outdoor pool even has a diving board which was a lot of fun as you don't see them at hotels much anymore.

As of now we're undecided if we'd stay at Music Road hotel next year. If we do, it will be in their cheapest room and only because of the pools.

  • Liked — Pools
  • Disliked — Level of service provided by employees was below average.
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happycmpr731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basswomen, General Manager at Music Road Resort Hotel, responded to this review, 21 January 2009
It is our goal, as a leading Hotel in Pigeon Forge to be responsive to guests. We strive very hard to accommodate your needs. It is very important to us that you receive a friendly and proactive reponses to any issue that may arrise. It is unusual that a guest at the Music Road Hotel would leave dissatisfied and regrettable in this case. We hope you let us show you our team oriented service in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, Indiana
Level Contributor
276 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 481 helpful votes
Reviewed 7 September 2008

The Music Road Hotel is the nicest hotel we have stayed in at PF or anywhere we have visited. It is very luxurious, spacious and very clean. For the money and size of room, the MRH is a great value, especially during the week or if you can get a discount.

Our room had an in room jacuzzi which was nice, we didn't have to go back down to the pool area to relax.

The huge balconies in the rear of the hotel overlook the mountains and a creek teeming with activity.

Lots of free parking in front of the hotel, keep in mind they rope some areas off for special events but, there is still plenty of parking available.

They have a nice included breakfast but, could have used a fresh waffle maker and some hard boiled eggs or other meat.

There is a stop light about a block away which allows you to access the Parkway and the next light towards PF allows you to access Teaster Lane which is the best way to avoid the crowded Parkway during hot rod weekends or rush hours.

We will definitely try to stay there again next visit if a room is available.

  • Liked — The luxurious size and decor of the room, the inroom jacuzzi, the views from the balcony
  • Disliked — For some reason the hotel shut the A/C off at 9 am while we were still in the room, luckily we were ready to check out, even though, check out time was 11 am.
  • Stayed September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hoosier2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, NC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 August 2008

This has to be the best hotel in Pigeon Forge! We stayed there for 3 days and didn't want to leave. In fact, we had planned to do more sightseeing, but enjoyed the hotel so much that we spent much more time there than we had originally planned. I don't think you could find a friendly or more helpful staff anywhere. We asked for a menu for a local restaurant and they didn't have one, but they contacted the restaurant and had them fax one to us. We needed additional towels in our room and we got them within ten minutes (or less) of our request and then the front desk called a few minutes later to be certain we had received the towels. Our room was tastefully decorated, huge, immaculate and the beds were awesome. The pillows were great and we had lots of them! It was really nice to have the microwave and refrigerator, and we loved having the balcony and literally spent hours sitting on the balcony and enjoying the view. The hotel is very conveniently located and was quite easy to find. The continental breakfast was delicious! We especially enjoyed the biscuits and gravy. We found the folks that staffed the breakfast very accomodating and also noticed that they made sure that every guest was served before they started clearing the food. The kids adored the pool and outdoor waterpark. We had originally planned to go to a waterpark, but the kids were totally happy with the one at the hotel and didn't want to go anywhere else. The indoor pool was delightful and after a long, full day of seeing the sights, we appreciated our dip in the pool at midnight and soaking in the hot tub. The hotel even offers free ice to fill your coolers and has a guest laundry where you can do your wash! How nice it was to leave with clean clothes! I don't know why anyone would want to stay anywhere else in Pigeon Forge. I just don't think you get better than this hotel! We will definitely come again and will highly recommend the Music Road Hotel to anyone going to Pigeon Forge!

  • Liked — The staff and the rooms.
  • Disliked — There wasn't anything I didn't like!
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tootsntoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Music Road Resort Hotel

Property: Music Road Resort Hotel
Address: 303 Henderson Chapel Rd, Pigeon Forge, TN 37863-2942
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pigeon Forge
#9 Family Hotel in Pigeon Forge
#9 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Music Road Resort Hotel 3*
Number of rooms: 163
Official Description (provided by the hotel):
In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more   less 
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge

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