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Days Inn & Suites Pigeon Forge
Ranked #54 of 90 Hotels in Pigeon Forge
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660 reviews from our community

Traveller rating
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    167
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    94
    86
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238
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Asheville, North Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 June 2014

We stayed here for 2 nights, we'd originally booked 3 nights through the Travelodge website, and the total, including taxes was $187, then when we got there, the price had jumped to $217? I was not going to pay more than what I'd agreed to pay so we only stayed 2 nights. The beds are very comfortable, our room appeared to be newly remodeled with nice carpet, new paint and everything looked good. Had plenty of towels etc, 3 bars of soap and 2 containers of lotion, but no shampoo, which was not a big deal since we take our own. The woman at check in was very friendly and had a great personality making check in a good experience. We may stay here again.

Room Tip: We had room 507-very nice.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MDeWolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rhondadye, Front Office Manager at Days Inn & Suites Pigeon Forge, responded to this review, 24 June 2014
Thank you very much MDeWolfe for taking the time to give us a review. We are happy that you enjoyed room 507 after our recent renovation. We are continuing to update the rooms even more so it will continue to get better. We try to provide everything the guest needs and I'm sorry that there wasn't shampoo in your room. The front desk has many items that travelers often leave behind and are more than happy to provide them to our guests. We also try to make check-in as pleasant and efficient as possible as we all understand that our guests have been driving all day and would really appreciate just being able to get to their rooms. On another note, the additional $30 was the total fees of the $10 per pet, per night charge that is added on at the time of check-in. Our central reservations team try to make sure that all our guests know that additional fees are not included in the total but sometimes that information does not always make it to the guest. We are working with Wyndham and Travelodge reservations to make sure that all our guests are aware of the extra charges at the time of reservation. Hopefully, we will have that issue cleared up soon. Please call direct and ask for Rhonda to book your next stay with us so we can discuss your needs and answer any questions you have regarding your reservation. We look forward to seeing you next time. Have a good day and thank you for your input.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Easley, South Carolina, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014 via mobile

Most importantly to me it was a great deal for the 2 nights we stayed. About $108 for 2 nights during the WK/time we stayed which was May 16-18. We have a family of 5. Beds were OK to sleep on. One king and one queen = family suite. No safe in room which we always use. Air conditioning unit was not very good. It was either too hot or too cold. But it wasn't that big of an issue BC we were gone during the days. Great size mini fridge. One if the bigger kinds. There was a microwave which many places do not have. Bathroom was small but that was OK with us. It had what we needed. Clean room. Not all TV channels came in. And WiFi network was a little troublesome. staff Rhonda that works third was very nive and helpful. Morning staff at fromt desk was not very friendly or concerned of the bad spoiled breakfast items. They had free breakfast which is one of main reasons we stayed there and it was not good at all. I do not like to complain but to be honest the biscuits were very small and hard. The milk was spoiled which my younger daughter drank a little. So I explained that to the cook and she put another milk container out and it was also spoiled so we did NOT eat their breakfast anymore. There was cereal but milk was bad. They had apples but no knife to cut them for small children. Just plastic ware. They had juice but the orange was very strong. I would definitely stay at our normal weekend favorite place which is The Ramada by Krispy Kream if the had rooms available over Travelodge Inn. But the rates were good. But factoring having to buy breakfast and internet data ect, we could pay a little more somewhere else. I'm glad we tried it out and I would stay again if budget needed it and we would just plan to go out for breakfast. But not my first choice.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RSmith31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhonda M, Front Office Manager at Days Inn & Suites Pigeon Forge, responded to this review, 30 May 2014
Thank you RSmith31 for taking the time to review us. We appreciate all the feedback we can get. As the new manager here, I am working on straightening out all the problems as they are brought to my attention. I am very sorry that your breakfast was not as good an experience as it could have been. We are working on ensuring that our product is fresh and excellent quality for our guests. Unfortunately for our guests and front desk staff, our cable and internet provider was having technical issues with all the business accounts in the area all of last week through the weekend. We all can sympathize with the problems that created as it was an issue for the front desk staff here also and I'm sorry that it affected my guests. We would love it if you would stay with us again on your next trip and give us an opportunity to make your stay great. You can contact me directly to make your future reservation. Thank you for your time and input. I look forward to hearing from you, Rhonda Dye Front Desk Manager
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Covington
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2014

Room was clean and comfortable. Breakfast was good. Location of hotel was great. Staff was friendly.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Smith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rhondadye, Front Office Manager at Days Inn & Suites Pigeon Forge, responded to this review, 30 May 2014
Thank you momof2 for taking the time to review us. We love to hear from our guests whether it's good or bad. We love that you enjoyed the breakfast and was pleased with the room and location. We look forward to seeing you on your next trip. Thank you, Rhonda Dye
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Pigeon Forge

Property: Days Inn & Suites Pigeon Forge
Address: 3206 Parkway, Pigeon Forge, TN 37863-3420 (Formerly Travelodge Inn and Suites Pigeon Forge)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #54 of 90 Hotels in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Pigeon Forge 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Grand Inns Of America Hotel Pigeon Forge
Grand Hotel Pigeon Forge
Grand Hotel Of America

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