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“Good location” 4 of 5 bubbles
Review of Baymont Inn & Suites Pigeon Forge

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Baymont Inn & Suites Pigeon Forge
Ranked #25 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Waynesboro, Virginia
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good location”
4 of 5 bubbles Reviewed 3 July 2014

This is our first visit to this motel in Pigeon Forge, since changing ownership from the Mountain Trace Motel.
We found nice improvements, not only from the exterior, but also the interior.
A new metal roof and exterior paint was attractive from the time we accessed the parking lot. Inside we found nicely appointed rooms.
The breakfast room is small, but adequate.
I would recommend staying here as it is close to a traffic light and easy access to the main drag.
Parking could be better, especially if one is attending a show or some other activity and return late.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jfscas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, 7 July 2014
Dear jfscas,

Thank you for taking the time to share your feedback with others here on TripAdvisor. You are right in saying that we have had many nice improvements both in the interior and exterior and we are glad your return visit was a good one. We hope this will be your first choice for accommodations next time you visit Pigeon Forge.

God Bless,
John Solarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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825 reviews from our community

Traveller rating
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    163
    37
    20
See reviews for
414
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Any
English first
Charleston, West Virginia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 29 June 2014

Our first room was a King with fire place and hot tub. clean bed was comfortable. But my dogs bed is a bigger than average bed. It is one of the fold up kind. with mesh. so with the big tub the room was to say the least over filled :o) The next morning after check out I ask if I could switch to ground floor and they found me the perfect room. still really clean and close to the dog run. The house keeping was very nice and the front desk was so helpful. The price was good we got a stay three nights discount. We will stay here again when in town for the Cyrus Family Theater.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank QueenOfTh3Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, 2 July 2014
Dear QueenOfTh3Road,

It was a pleasure to have you as our guest. We are happy to know that we were able to move you and find the "perfect room" for you and your furry friend. Our staff will be glad to know that their hard work and GREAT customer service was recognized. We would like to thank you for taking the time to write us a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Have A Happy Fourth of July,
John Solarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

Family and i were not ready to go home on wednesday and we checked out the hotels in the area and we came across this hotel while searching. We asked about availabilty of 4 rooms and the front desk clerks were very helpful and friendly. The rooms were nice and clean and the kids really enjoyed the indoor pool. We will be back on our next vacation for sure thanks so much for your hospitality and cleanliness of your rooms.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank curtis78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, 29 June 2014
Dear curtis78,

Thank you for choosing Baymont Inn & Suites for your accommodation needs on your most recent trip to Pigeon Forge. We are happy you and your family enjoyed our pool and that you found our rooms to be nice and clean. We are honored by your kind words on our GREAT customer service provided to you by our staff.

Please return and stay with us again on your next vacation. We look forward to proving you with our great hospitality each time you visit Pigeon Forge.

God Bless,
John Solarz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Pigeon Forge

Property: Baymont Inn & Suites Pigeon Forge
Address: 130 Wears Valley Rd, Pigeon Forge, TN 37863-4213 (Formerly Mountain Trace Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 90 Hotels in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
Official Description (provided by the hotel):
OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more   less 
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Pigeon Forge
Mountain Trace Inn Pigeon Forge

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