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“great location, price. WiFi needs some fixing though.” 4 of 5 bubbles
Review of Baymont Inn & Suites Pigeon Forge

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Baymont Inn & Suites Pigeon Forge
Ranked #25 of 89 Hotels in Pigeon Forge
Certificate of Excellence
New Orleans
1 review
“great location, price. WiFi needs some fixing though.”
4 of 5 bubbles Reviewed 14 August 2014

a great place to spend a few nights close to the smokies. price is right and room was clean with breakfast going down well. apart from that.. WiFi would cut out consistently about once a minute for about 30secs continuously..that does need fixing. 4/5.. if WiFi worked it would be 5/5

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank homeisthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, 18 August 2014
Dear homeisthere,

Thank you for your wonderful review! Our location really is great for accessing all that Pigeon Forge has to offer, and we are glad you had a chance to take advantage of that. We are delighted that you found our rooms to be clean and enjoyed our breakfast.

In regards to the Wi-Fi - we now have a brand new, fast speed and high quality internet that is password protected. We apologize if you experienced any problems with our Wi-Fi and we will forward your comments to the correct department so that others do not share your experience.

Thanks again for sharing your feedback and we truly hope you will stay with us in the future where I'd be happy to personally ensure that we exceed your expectations!

God Bless,
John Solarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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804 reviews from our community

Traveller rating
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    161
    36
    19
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Any
English first
Montgomery, Alabama
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 August 2014

We stayed here for a back to school get-a-way and loved it! When we arrived the front desk staff were very inviting. A plus at this hotel is you can leave your dogs in the room when you leave instead of having to worry about leaving them in the car when you go out. The indoor and outdoor pools were great and being close enough to walk across the road to Mel's Diner was awesome! Overall room was clean, great service, great rates. Would stay again!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, 18 August 2014
Dear nicholas s,

We are overjoyed to know you and your furry friends had a great 2 night stay while at Baymont Inn & Suites Pigeon Forge. We are indeed very pet friendly and we are thrilled you felt welcomed upon arrival to our hotel. Thank you for perceiving us as a GREAT VALUE!

We look forward to welcoming you back on many future occasions!

God Bless,
John Solarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cartersville, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

I don't know how anyone could complain about this place. It's not a five star hotel but for the price, I definitely give it five stars. Well maintained, everything we needed (frig, microwave, very comfortable beds, both indoor and outdoor pools, adequate though us exciting breakfast, iron). Brenda and Chad in the office and we housekeeping staff we talked to were all very attentive, friendly and seemed to genuinely care about our having a pleasant stay. There was even a framed prayer for their visitors in our room. Can't say enough nice things about our stay. GREAT VALUE!

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank pamelashamala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, 18 August 2014
Dear pamelashamala,

Thank you for taking the time to post such a great review! We do consider ourselves a GREAT VALUE and we thank you for noticing. We appreciate your comments about our great staff, our pools and breakfast.

Please do return soon so that we may provide you with another great stay!

Have a Great Labor Day Weekend,
John Solarz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax
1 review
4 of 5 bubbles Reviewed 9 August 2014

The staff were excellent & friendly. The only downside was the noise from other guests outside on our last nite. They were up till after 2:30 am which made it hard to sleep. We had to call front desk cause the fridge in room was not cooling but they responded quickly with a new one but they checked the temp setting in back of fridge & adjusted it. Worked fine after that.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Christina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, 12 August 2014
Dear Christina S,

It is truly a pleasure reading your wonderful thoughts about your stay at Baymont Inn & Suites Pigeon Forge. Please accept my apologies for any noise disruption you experienced from other guests during your stay. We do have a quiet time that we enforce, if you had let us know about the noise disruption, we would of immediately have kindly asked our other guests to quiet down.

Thank you for highlighting the positives such as our EXCELLENT and FRIENDLY staff. We hope to provide you with another enjoyable stay on your next visit to Pigeon Forge.

God Bless,
John Solarz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Pigeon Forge

Property: Baymont Inn & Suites Pigeon Forge
Address: 130 Wears Valley Rd, Pigeon Forge, TN 37863-4213 (Formerly Mountain Trace Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 89 Hotels in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
Official Description (provided by the hotel):
OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more   less 
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Pigeon Forge
Mountain Trace Inn Pigeon Forge

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