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“GOING HOME TO FAMILY” 5 of 5 bubbles
Review of RiverGate Mountain Lodge & Wedding Chapel

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RiverGate Mountain Lodge & Wedding Chapel
Ranked #52 of 89 Hotels in Pigeon Forge
Morristown, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“GOING HOME TO FAMILY”
5 of 5 bubbles Reviewed 12 July 2012

Fred and Pat are back at Rivergate Inn in Pigeon Forge. We love going to Rivergate to see Pat and Fred, they make one feel as if you are visiting family, The rooms are impeccable, clean, modern and very comfortable. They are absolutely sound proof. We love staying and Rivergate.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank William0913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikki C, HouseKeeper at RiverGate Mountain Lodge & Wedding Chapel, responded to this review, 4 May 2013
William
Thank you so much for staying with us! Pat & Fred are the reason we have so many repeat customers! They are such a great couple with many stories to tell! They are back & running the motel for as long as the good Lord will allow. :) They are doing great & still keeping up with the highest standards to keep great guests/family like you coming back to us! We really love having people like you here! We hope to see you again sometime soon!
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102 reviews from our community

Traveller rating
    80
    11
    5
    3
    3
See reviews for
18
54
2
Business
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2012

When I chose Rivergate for a spontaneous weekend trip, my expectations were not very high. I could not have been more wrong. This place is great! From the moment I checked in, I felt like part of the family. Pats warm welcome for us at 9pm and was so awesome! Our room was VERY clean! Nikki, you rock! I was afraid that the noise from the go-cart track just next door would be horrible, but once inside, It was so peaceful. Even on the balcony, all you could hear was the calmness of Little Pigeon River. I will definitley be back! Thanks, Pat and Staff!!!

Room Tip: Room 304 was great! Wonderful view of the river!
See more room tips
  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kevin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Housekeeping (Granddaughter) at RiverGate Mountain Lodge & Wedding Chapel, responded to this review, 10 July 2012
Thank you so much for your review! Pat is always doing her best to make her guests feel at home! She feels as though they are all family to her! It's my job to make sure her high expectations are met for these rooms to be as clean as possible! Being a family owed business it's a lot more pressure! :) Although I enjoy keeping them as clean for guests like you who appreciate it! Thank you so much for the compliment! We always have plenty of room for family! Hope to see you again soon! ~Nikki (housekeeping)
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Benton, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 May 2012

These are nice rooms plus beuatiful viewe over the river and a good mountain veiwe.These are also people that make you feel like family.

Room Tip: the honeymoon sweets are great but so are the regular rooms.A cleaner than you will find anywhere.
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kent p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeAlfred, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review, 12 May 2012
Great customers, this is why we still are in business at this age. We love our people who stay with us. They are like family always. We invite everyone to come back. We have been here all our lives and been in the hotel business about as long. I hate for tripadvisor and expedia and Orbiz to show we are full and also the rates are shown so expensive which is not our doings. The lady who leased from us has done this and it has not been corrected yet. We are open under the name and web page rivergatemountainlodge.com Please call us at 865-755-6221 and I will answer. Pat Maples, owner
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Cleveland, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 May 2012

Our home away from home. Glad Fred & Pat are back!!! Love the hospitality. We feel safe & secure. Love the view from the back balcony on the river. A quiet place to stay.Very nice accomocations. Could not even consider staying anywhere else in the Smokies. A Gem!!!

Room Tip: Any room is perfect!
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kim c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikki C, HouseKeeper at RiverGate Mountain Lodge & Wedding Chapel, responded to this review, 4 May 2013
Kim
Thank you so much for staying with us! People like you are what keep us going! We are going to keep this motel American family owned for as long as we can! :) The Go Cart Tracks do make you want to run but when you are in your room its like your in a totally different part of Pigeon Forge! Hiding on the back road but still on the main road. :) With the private balcony over thebeautiful Pigeon River your for sure to get some relaxing time in! :) Thanks for your great review & we hope to see you again soon!
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Jefferson City, Tennessee, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 April 2012

I am so glad to see Fred and Pat back. Just wanted to let you know how grateful it was to see you guys again at the motel. We had a wonderful time and enjoyed your hospitality. I would not go to any other motel in Pigeon Forge, your rooms are extremely nice and comfortable, and very clean. We loved sitting on the balcony and listening to the peaceful river, it was so relaxing. I would highly recommend your motel to anyone. Looking forward to our next trip in the fall at RiverGate Mountain Lodge!

Room Tip: "Beautiful rooms and property"
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Freda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeAlfred, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review, 21 April 2012
Freda I am so glad to have you stay with us again. Fred and I strive to make our customers happy and comfortable on their vacation. We are so sad the lady who had our property leased has entered false room prices and directing our web link to another property. We are trying to get this issue resolved for our customers. Please tell everyone you know to call us direct at 865-428-0872 or call me on my personal cell at 865-755-6221 and I will be happy to help them. Thank you again for staying with us. God Bless.....Fred and Pat Maples
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Pelham, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2012

Sorry it's been a whole year since writing this review, but My husband and I love your place. :) Great owners.. Good deal on the rooms. Love how it is by the river. My husband and i have been comming here for the past 4 years now and have not been disappointed in it.

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank figureskaterfarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LakeAlfred, Owner at RiverGate Mountain Lodge & Wedding Chapel, responded to this review, 11 April 2012
Thank you for staying with Fred and I. We are back running the motel again as we have for years and we are so happy to have you come stay with us again. For 13 months I had to lease the motel to a Sharon Winter because of Freds illiness but that did not work out so we are back and I hope you will tell all your friends. Please tell them to call me 865-428-0872. Thank you again Pat and Fred Maples the old Sevier County original owners.
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Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 November 2011

We have been staying at the "Rivergate Inn" for going on 23 yrs.It has never been called Boutique Rivergate Inn until recently. Now that Pat and Fred Maples( the real owners for as long as its been there) have resumed management ,it will retain the christian family oriented atmosphere that has long made this the cleanest, warmest and most pleasant place to bring your family and friends.You can be assured that the Maples are true American born and native Pigeon Forge folks, so there is no worry of bugs and curry and garlic in the air,just great rooms, views and good old mountain fresh air.

Room Tip: All the rooms have thier own unique quality. None are bad.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Bob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikki C, HouseKeeper at RiverGate Mountain Lodge & Wedding Chapel, responded to this review, 4 May 2013
Bob
Thank you so much for your great review! Pat & Fred are back home! :) Leasing the motel was not a good idea. We very much apologize to those who had a bad experience while we were gone! The Sevier County original American Family owners are back! We have high standards for our guests/family! The only thing we want our guest to worry about is what to do next in Pigeon Forge! :) Thank you so much for staying faithful to us we promise to do our best to keep all of our guests/family feel like they are at home. We hope you keep wanting to stay with us each time you come to Pigeon Forge! Hope to see you soon!
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Additional Information about RiverGate Mountain Lodge & Wedding Chapel

Property: RiverGate Mountain Lodge & Wedding Chapel
Address: 3307 N River Rd & Garland, Pigeon Forge, TN 37863
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #52 of 89 Hotels in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — RiverGate Mountain Lodge & Wedding Chapel 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
Peaceful River Gate Inn Mountain Lodge is a local family Owned & operated. Featuring plush Kingsdown pillowtop mattresses, 100% soundproof rooms,Private balconies over the river, in room coffee, microwave & fridge. Free put put golf, WiFi & iphone radios. We also do weddings & renewals by reservation. Located in heart of Pigeon Forge with just a walk away from the Old Mill Historical District within minutes of all major shopping, theaters, amusement parks, dining and the Great Smoky Mountains National Park. We are also well known for our 100% state grade for cleaniness. We hope to have a chance to serve you on your next vacation & have a wonderful stay in the great smokey mountains! ... more   less 
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Also Known As:
Boutique Rivergate Inn And Wedding Chapel
Boutique Rivergate Inn & Wedding Chapel Hotel Pigeon Forge

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