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“Delicious, but service was lacking a tad”
Review of Gigi's Cupcakes

Gigi's Cupcakes
Ranked #3 of 6 Bakeries in Pigeon Forge
Certificate of Excellence
Restaurant details
Reviewed 8 June 2014

We stopped here after eating at a nearby restaurant. We were unable to tell when the shop closed, as there were no hours posted (at least not that we could see). It was late, but the lights were on and there were people inside, so we went in. The girl at the counter seemed bothered, and immediately asked what we wanted. We responded that it was difficult to decide with so many choices and she stared with an irritated look on her face. However, after later looking up their hours online, they were about 15 minutes from closing, so perhaps she was ready to go home.

The cupcakes themselves are big and delicious! The flavors are distinct and worth the cost. Was overall impressed with them, and would probably go here again!

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Thank susiq1492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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300 - 304 of 465 reviews

Reviewed 6 June 2014

My wife and I stopped at Gigi's on a Monday. The cupcakes all looked really good, we settled on a lemon cupcake with 2 inches of frosting. A believe it was a little over $4.00 for one cupcake. When we started eating it the cake part was dry and crumbled and the frosting was gummy in the center. We decided not to throw it away. It was a real disappointment. We will not be stopping by there again.

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Thank showwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestFamilyTN, Owner at Gigi's Cupcakes, responded to this reviewResponded 9 June 2014

I am so sorry you had a bad experience at our cupcake shop! The cupcake you tried was called Lemon Spritzer. It is a lemon sprite cake, which is a very dense cake that tends to be dryer than a regular lemon cake. The center of the cake was not frosting, but a lemon filling.

Please give us another try! We have lots of cakes that are very moist and delicious. Tell the associate helping you that you tried the sprite cake and did NOT like it. She should be able to guide you a better choice. Our cakes range from moist white cakes, pecan pies to dense brownie textures. We try to make sure our associates describe the cakes when customers are purchasing. We will be showing this response to our staff and make sure they do a better job describing our products.

Again, we are very sorry you didn't enjoy your cupcake. We hope you will give us another try the next time you are in town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

We stopped for dessert after exploring The Island. My husband loved the tiramisu. He ate every bite even though he claims to not like cupcakes. My wedding cake cupcake was divine! My daughters chose white midnight magic and strawberry shortcake. They were so good we made a repeat stop the next night. We tried different flavors, and they were all delicious. We were very pleased with Gigi's Cupcakes!

Thank Benita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

We visited here in September of 1913 because Nom Nom's had closed. We purchased 4 custom cupcakes. When we got back to our condo we ate two of them. The cake part was good but the icing was way too sweet and piled way too high. Great place if you want something really sweet.

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Thank PeoriaAce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

The wedding cupcake is what I ordered and it is great! I also tasted the derby cupcake. I was good also.

Thank smalltowncoupletn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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