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Dream Come True Lodge
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Dream Come True Lodge
Beautiful Mountain Views!
The Island in Pigeon Forge
The Island
Dream Come True, Pigeon Forge TN
Dream Come True, Pool Area
Carousel in Pigeon Forge
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Overview
Cabin -
5 Bedrooms, 4 Bathrooms, Sleeps 14
Pigeon Forge, Tennessee

Reviews from our community

Poor - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
A TripAdvisor Member
1 review
“Unbelievably Bad”
Reviewed 3 August 2016 for a stay in July 2016

When we arrived at the cabin, the central AC was not working. We contacted Aunt Bugs, and they had it repaired (although it still never cooled properly). The temperature inside the cabin reached as high as 88 degrees. When we inquired about the time the AC would be repaired, we were told that we could leave the cabin to enjoy Pigeon Forge, and we were reminded that it was Sunday. This response was irritating, since we knew what day it was, and we just wanted to hang out at the cabin after a long drive. We also mentioned the missing filter in the AC return on the main floor and the extremely dirty one in the basement. Nothing was done to correct this issue. The floors were extremely dirty, so we had to make sure our 20 month old didnt play on the floor. Next we noticed a broken leg on the Foosball table making it extremely unsteady. We had to keep the kids away for fear that it might fall on one of them. They had the table replaced the next day. Part of the railing on the bottom deck was rotted, so we were not able to allow anyone in that particular area. We found ants in the cabinet, and they did send the Orkin man to take care of that issue. However, some of our food was ruined, and I wasn't keen on pesticides being sprayed in the kitchen while we were there. We called to have the trash picked up on Wednesday, and we were told someone would come that day. After another call Thursday morning, it was picked up that afternoon. The lint filter in the dryer was broken. We had to monitor the laundry very carefully, since unmaintained lint filters are a fire hazard. This also was never repaired during our stay.
Other than that, Pigeon Forge was fantastic.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grieckhof...
Savage, Minnesota
1 review
“Disappointed in service”
Reviewed 25 July 2016 for a stay in July 2016

We've rented properties quite a bit through the years and don't think we are hard to please. We had a reservation for five and got towels for four (2 each). They refused to give us another set. There was no extra toilet paper and they would not provide it. There were several burnt out lights that they replaced but did not clean up after and left dead bugs in the shower. The smoke alarm kept going off and they
couldn't fix it. There was no soap in the bathrooms and no kitchen towels. Ended up buying from Walmart and leaving in cabin. The area is beautiful.
Just very disappointed with the service.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorie274
Anderson, South Carolina
1 review
“Not cleaned - not updated”
Reviewed 4 April 2016 for a stay in March 2016

Great location,great space in cabin. Not cleaned very professional. Simple items not available : can opener, only 1 pool stick, small refrigator downstairs missing. Had to replace batteries in smoke alarm as soon as we arrived. Alarm was beeping loud , cleaning crew didn't hear that?? WE replaced the batteries. Bed linens stained with blood or just not changed before we got there. Chairs in living room not in good condition. Just simple , cleaning , needed with updated items..

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: great location to everything. cabin space good.
Liked least: The smelly, dirty chairs, broken items in each closet was stored there.
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bobbij78
Indianapolis, Indiana
2 reviews
“Needs to be cleaned & updated...”
Reviewed 15 September 2015 for a stay in August 2015

The place would be perfect if it had upkeep. It was so dusty & the furniture was broke down & overly used. Microwave was half missing, a red Christmas tree half decorated was in living room. It was just such a disappointment :(

Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loretta W
Saint Clair Shores, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“AWFUL & SCAMMERS”
Reviewed 29 July 2014 for a stay in June 2014
2
people found this review helpful

Doesn't even rate a 1. Place was dirty, ants all over the counters, then after we left Aunt Bugs told us they were going to charge extra for the dog we brought with us that damanged a bathroom door. We did not have a dog. So then it turned into damage that we did. An 11 year old girl stayed in the room and we told them it must have been missed by the house keeping staff. Of course they could not make a mistake so they went ahead and charged my card. Now I have to dispute it... DO NOT RENT from them...go to their own website and read the reviews...wish I had

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: Dirty, no customer service, rotten experience with this company
Travelling group: Other
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KellyMarl...
Chattanooga, Tennessee
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“NOT WORTH THE MONEY”
Reviewed 24 April 2014 for a stay in March 2014
4
people found this review helpful

Dream Come True #555 was a complete disappointment from the very beginning. Upon walking in, the living room furniture was in horrible shape and the so called "theater room" style TV was not up to par. When we went downstairs to explore the game room, we found that there was no air hockey table as advertised and the pool table was a child sized pool table! The only room we were impressed with was the master suite, that is until we folded down the sheets to go to bed and found blood on the sheets! The next morning I decided to relax in the Jacuzzi bathtub, which was really nice, until water started leaking on the guests in the room below! Aunt Bug's customer service was also horrible. When we called to report the blood and the broken bathtub, all they agreed to do was to send someone out to change the sheets! I would not recommend staying in this cabin or any of Aunt Bugs other cabins. The space was cramped, the cabin was not as advertised, and the customer service was terrible.

Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ga, United States
Reviewed 3 September 2013 for a stay in August 2013
3
people found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
3 Sep 2013
I would like to first and foremost apologize for the quality of the cleanliness during your stay with us. Getting a restful and relaxing night’s sleep is one of the most important parts of being on vacation, and the fact that we were not able to meet your expectations is very disappointing to hear. All of the Cabins at Auntbug's Cabin Rentals are individually owned so each owner is responsible for replacing any item that needs it in their individual units. We have addressed this issue and thankfully have not had any further issues in this unit. I hope to have you as our guest again in the future, and I would like for you to contact me directly to discuss further resolving the issues from your last stay. Thank you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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