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“Quite Disappointed!”

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MountainTop Resorts Lone Branch
Ranked #82 of 92 Hotels in Pigeon Forge
Reviewed 29 June 2008

When we first arrived we thought, wow! After checking things out we were quite disappointed! The first thing we noticed was that there was only 1 tv in the whole cabin. There were 4 of us and 1 was a child so needless to say we were really upset over not having at least 2 tv's! The cooking utensils were very bare, not even a cookie sheet to bake on!
The furniture in the living room was worn so badly that we couldn't even lay on the couch to watch tv at night! There was no way we could sleep on the sofa bed because springs were popping out and the couch itself was falling apart!
The upstairs patio was an accident waiting to happen! There were nails sticking out everywhere and I stepped on one as soon as I walked out on the patio.
We also found dead bugs behind the tv stand. Had housekeeping really been doing their job they would pull out out furniture to vacuum behind!
We stayed at these cabins because they were offered to us as part of a timeshare presentation by Westgate Resorts and needless to say, we were really disappointed! Had we paid the asking price for these cabins we surely would have asked for at least a partial refund! They are definetly not worth the charge per night is!!!!

  • Stayed: June 2008, travelled with family
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank KarazyKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 April 2006

The only reason I didn't give this an "excellent" rating is because the price was a little high. Be sure to call them and ask for any discounts they might have. Other than that, we were completely impressed by Mountain Top Resorts-Lone Branch. Our cabin (#17) was in perfect condition-looked brand new. This is located only 7 minutes from Gatlinburg and is in a beautiful location. Very quiet, too. I highly recommend. True, it is a little higher than the average price of hotel/cabin but you get what you pay for and this was absolutely worth it!!

  • Stayed: April 2006
    • Value
    • Rooms
    • Cleanliness
14  Thank danielc0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MountainTop Resorts Lone Branch

Address: 2788 Windfall Estates Dr, Pigeon Forge, TN 37876-1005
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #82 of 92 Hotels in Pigeon Forge
Number of rooms: 15

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