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Arbors at Island Landing Hotel & Suites
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Reviews (1,445)
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1,445 results
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906
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64
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All reviewsfire pitdonutspancake house across the streetfree pancake breakfastthe riverwithin walking distancegreat place to staycomedy barnroom was cleanpool and hot tubrocking chairsenjoyed our stayopen hoursstaff was very friendlydefinitely stay here againking bedlove this place
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Reviewed 3 weeks ago

Enjoyed our visit. From the time we checked in to the time we checked out and all times in between the front office personnel were friendly, accomodating, and nice. Hotel is centrally located so you can walk to a lot of the events or use the trolley which stops in front of the hotel.

  • Stayed: May 2018, travelled with family
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Thank 8722Pat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArborsHotel, Front Office Manager at Arbors at Island Landing Hotel & Suites, responded to this reviewResponded 2 weeks ago

We greatly appreciate you taking the time to leave us a review on your stay with us. We are glad you and your family enjoyed your trip with us. We are glad you had a wonderful experience with all of our staff here. They love to make sure every guest feels right at home here with us. We are truly nestled in the heart of pigeon forge close to several attractions, and shopping. The trolley system is wonderful to have to get from point a to point b it is very nice not to have to get back in your car. We would love to offer you our friends and family discount the next time you are in the area. Hope to see you soon.

Thank you from the Arbors Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Me and my family stayed 3 nights in 2 different rooms. Will stay here again. Everyone was very nice. The rooms are clean. Beautiful flowers around the motel. Loved having coffee and donuts anytime of the day. Breakfast coupons was given for the Reagan's Pancake house and the food was great. We all enjoyed being able to sit outside on the balcony with comfortable seating. The worst thing about the stay was it rained everyday we was there and we missed having S'mores.

Room Tip: My room tip would be for the pet rooms would be laminate flooring of some kind. Bigger showers would be great. Again, these are only tips.
  • Stayed: May 2018, travelled with family
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Thank jesseb425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArborsHotel, Front Office Manager at Arbors at Island Landing Hotel & Suites, responded to this reviewResponded 2 weeks ago

Thank you for the wonderful comments on your stay. We are glad you have enjoyed your stay with us. Our staff here truly love to make sure that every guest feels right at home here with us. The balcony areas in front of the rooms are a wonderful area to sit out in the rocking chairs and enjoy the mountain weather. We are so sorry you missed the s'mores time this trip but hopefully next trip the weather will be better for you. We would love to offer you our friends and family discount the next time you are in the area. Hope to see you soon.


Thank you from the Arbors Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This hotel is in the process of some renovations which did not bother us at all. It was clean and the view of the river was nice. It is very close to the Island which we visited again (cool place). The folks at the front desk were very nice and informative. They have some kinks to work out with the renovations but overall a nice place and we would not hesitate to book again.

  • Stayed: May 2018, travelled with family
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Thank Jeff E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArborsHotel, Front Office Manager at Arbors at Island Landing Hotel & Suites, responded to this reviewResponded 2 weeks ago

We are glad you have enjoyed your stay with us and appreciate you leaving us a review on your stay with us. We do have several remodeling project going on at the moment. We hope you will like what is to come. Our staff love to make sure that every guest has everything they need while they are here with us. We would love to offer you our friends and family discount the next time you are in the area. Hope to see you soon.


Thank you from the Arbors Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

My family and I which consisted of about 8 different rooms was well accommodated. We arrived on 5/24/18 and everything was perfect, the front desk staff welcomed us with smiles and southern hospitality. All of our rooms were exceedingly clean and newly remolded. The overall exterior was beautiful, all the flowers, the ducks, the fire pit, the river in the back... just a beautiful place to stay. All the other families at the hotel were also very friendly. It's safe to say we will be returning,... I almost forgot to mention the free fresh Krispy Kreme donuts available 24hrs a day.

  • Stayed: May 2018, travelled with family
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Thank Lydia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArborsHotel, Front Office Manager at Arbors at Island Landing Hotel & Suites, responded to this reviewResponded 3 weeks ago

We are glad you had a wonderful time here with us for your family vacation. Thank you so much for leaving us a review on your stay. Our front desk staff truly love to treat every guest like they are family from the moment we meet ya'll. We have several different amenities that we have on property from the fire pit and s'mores to the geece at the creek bed. We would love to offer you our friends and family discount the next time you are in the area. Hope to see you soon.

Thank you from the Arbors Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We always stay here when we come, it is the best place here. Literally. So much to do, close to everything and you just can't beat the service and cleanliness that you get here! If you need anything, all you have to do is ask! They will accommodate you!

  • Stayed: May 2018, travelled as a couple
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Thank srsaylor0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArborsHotel, Front Office Manager at Arbors at Island Landing Hotel & Suites, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to leave us a review on your stay with us. We love to hear feedback on our guest stays. We are very close to several attractions,shopping,and restaurants. That is so true if ate guest needs anything they just need to simple ask any one of our staff members. Our entire staff love to make sure every guest has everything they need while there are here with us. We would love to offer you our friends and family discount the next time you are here with us. Hope to see you soon.

Thank you from the Arbors Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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