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“A great stay before brought us back again.”
Review of Willow Brook Lodge

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Willow Brook Lodge
Ranked #30 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 5 July 2012

When searching for a place to stay in the Great Smoky Mountains, we chose to stay at Willow Brook Lodge. While our previous fantastic stay urged us the most, it was also highly recommended by Trip Advisor reviewers a year later. As soon as I discovered this, I decided to visit their website to discover that they still offer the Manager's Special of 10% off the entire stay when booked online beforehand, which made the great stay more affordable as we went during the peak season of the summer. They also fulfilled our request to occupy rooms as close to our in-laws as possible.

Perhaps the most important feature was the quality of the room. It is very spacious and well-updated with a flat screen television that allowed us to enjoy a clear view of various channels. Our children and us slept nicely on very comfortable firm yet soft mattresses with four pillows on each bed. The air conditioner was efficient and not near as noisy as other rooms we have stayed in at other hotels. The shower and toilet are separated from the vanity and sink, but the shower head provided an overall spray which made a pool of water collect outside the shower, regardless of how we secured the shower curtain, when our 4'5'' and 4'3'' children showered, and my husband and I felt like we had rinsed off less evenly due to the extreme overall spray feature.

We did enjoy a well-above average continental breakfast each morning. The following is a list of items available:
1) Original Krispie Kreme doughnuts
2) Whole red apples
3) Toasters, microwaves, paper goods, and eating utensils
4) White bagels and variety of bread slices
5) Scrambled and boiled eggs
6) Grape and strawberry jam
7) Butter and cream cheese
8) Biscuits
9) Sausage gravy
10) Oatmeal
11) Raisins, brown sugar, and cinnamon/sugar for oatmeal seasoning
12) Three varieties of cereal in large dispensers
13) Caffeinated and decaffeinated coffee with condiments
14) Orange/pineapple, orange, and apple juices from a single juice dispenser
15) Milk from a single milk dispenser

The entire hotel, including the grounds, is well-kept. Flowers and shrubberies decorate the outside. Every foot of the facility is very clean and it is clear that management expects high-quality work from their staff.

As for the pools, young children need to try to enjoy the slide before 11 AM in the morning. Parents of most adolescents and teenagers, for the most part, do not watch how rough their children are being around the pool area. The adolescents and teenagers like to go down the slide directly after the previous person, whether the person is the size of their leg or larger than them, whether they know them or not. There is much more running in the outdoor pool area than the indoor pool area, but enjoying the outdoor pool before 11 AM can aid with this issue.

We look forward to staying at Willow Brook Lodge for all our upcoming Great Smoky Mountains vacations.

  • Stayed: June 2012, travelled with family
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5  Thank Busymomoftwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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364 - 370 of 519 reviews

Reviewed 30 June 2012

It's true, the location can't be beat and the rooms are clean and plenty nice enough. But the best thing about this hotel is the staff. One of our teenagers accidentally locked us out of the bathroom! We reported the mishap to the front desk and they happily said no problem...we'll send someone right up. In less than 5 minutes a maintenance man arrived and opened the door for us. Now that's service. For that reason alone, we will stay here again.

  • Stayed: June 2012, travelled with family
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3  Thank Chimes2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2012 via mobile

This place is nothing fancy, but it was very clean, friendly, great location and nice pool. My family really enjoyed the pool for how many rooms as they have, it didn't seem that crowded. Breakfast was your typical hotel breakfast. The rooms were very clean and the people at the front desk are very nice. I would stay here again.

  • Stayed: June 2012
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3  Thank lushes99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2012

we went to pigeon forge for a couple of days, had reservations at another motel,... but the pool was not very kid friendly,,, so we ended up staying an extra day at the wilow brook lodge and LOVED it!!!
The room and bathroom was very clean and roomy!!!!
the pool was great - they had a nice slide , fun-brella and hot tub, plus an inside pool.
and the breakfast was very nice.
will definitely stay here next time!!!

  • Stayed: June 2012, travelled with family
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5  Thank sabrina b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2012

Stayed there for 3 days and loved it , the rooms were very nice and the staff was very helpful. I will be staying there again.

  • Stayed: June 2012, travelled with friends
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1  Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2012

We stayed here this week - It is a very nice hotel. Loved the indoor and outdoor pools and the 2 hot tubs! The room was decorated pretty -but floors was a little dirty! The breakfast was real good every morning -Biscuits & sausage gravy,krispy kreme doughnuts,cereal,oatmeal,bagels,eggs,peanut butter &jelly,juice. Did not like that my husband had to go so far every time he smoked and the price for 3 nights was alot more than I wanted to pay even with a coupon! Other than that -had a pleasant stay - very nice hotel -great memories here!!!!! Would come back again!!!!

Room Tip: The balcony over the pool was nice!
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  • Stayed: June 2012, travelled with family
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1  Thank Pam55345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2012

Just finished vacationing and spent our third year staying at Willlow Brook. We really like it here and plan to return. The staff is the nicest, most helpful of any hotel I've ever stayed in. Our kids absolutely love the outdoor pool with the slide. Everything is always very clean. Breakfast is sausage gravy, biscuits, bagels, toast, eggs, cereal, donuts and apples each day. Can get tired of it if staying for a week, but it is good and free. The newly renovated deluxe rooms on the South side we stayed in this year are very nice. The hotel is located right in downtown Pigeon Forge beside a Walgreens and a really good pizza place. You can walk to several things. The hotel is situated as such that you don't get much road noise. The south side rooms are very quiet and peaceful. The North side rooms are fine if you don't mind the noise from the outdoor pool. They open up toward the pool. We have had a wonderful experience each time we have stayed here and I am very picky. Price is reasonable as well. There is no fitness center here if that is a need for you.

Room Tip: South side is away from the outdoor pool and much quieter. Deluxe rooms on this side are very nice...
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  • Stayed: June 2012, travelled with family
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4  Thank mjframe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Willow Brook Lodge

Address: 3035 Parkway, Pigeon Forge, TN 37863-3311
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Pigeon Forge
#13 Romantic Hotel in Pigeon Forge
Price Range: £52 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Willow Brook Lodge 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
A resort atmosphere on the Little Pigeon River right in the center of action-packed Pigeon Forge/Gatlinburg, TN of the Smoky Mountains! Featuring a wide variety of rooms with family suites, Pigeon Forge condos, jacuzzis, fireplaces and balconies available. Willow Brook Lodge has an outdoor pool with 75 ft. waterslide and hot tub, an indoor pool and hot tub, a deluxe continental breakfast and wifi internet access included. ... more   less 
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Also Known As:
Willow Brook Hotel Pigeon Forge
Willow Brook Pigeon Forge

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