We love it here! Probably our favorite hotel. Went up there in Feb. and our daughter got sick that night. We thought we were going to have to check out the next day and they were so understanding and caring about the issue. She ended up fine the next morning, so we got to stay. They were very compassionate. Room was SUPER nice and clean. We had a Jacuzzi room with private balcony. Great place and will DEF. stay again!