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Willow Brook Lodge
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Reviews (529)
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All reviewsoutdoor poolbagelsbiscuits and gravyroom was cleanhot tubconvention centerplace to stayevery morningsleeper sofafree breakfaststaff was very friendlylove this placedefinitely stay here againstayed nightsfamily vacationup to datespring break
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Reviewed 10 December 2013

We stayed at the Willowbrook Lodge for the first time this past weekend and I would highly recommend it to anyone looking for a place to stay in Pigeon Forge. The rooms were clean and spacious. The children enjoyed the indoor pool and the breakfast was definitely a plus. The staff accomodated all of our needs and were very friendly. Overall a great place for families of all ages to stay.

  • Stayed: December 2013, travelled with family
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1  Thank Vols2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013 via mobile

We book a condo at another location that turned out to be a dump. We went into scramble mode and called Willow Brook. I spoke to Grant who offered to hold a room for us until we could get there. Once there they allowed us to go inspect a room prior to renting one. The staff answered every question we had and even gave us a list of restaurants open on Thanksgiving. They also suggested several places; one of which we chose and had a nontraditional thanksgiving dinner. Thank you Willow Brook staff. William

Stayed: November 2013, travelled with family
3  Thank Whyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

This was the third time my Husband and I have stayed at the Willowbrook. This time we reserved a fireplace/balcony/jacuzzi suite. Bed was uncomfortable and room didn't seem to be the cleanest. The free Wi-Fi was very weak so no Netflix or Amazon would run. The breakfast was biscuits and gravy, toast and bagels, cereal, plain oatmeal and plain donuts, and apples. Although we are frequent visitors to Pigeon Forge, we will do further research for our next trip.

  • Stayed: November 2013, travelled as a couple
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7  Thank Lillian_6648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013 via mobile

I stayed 3 nights at the willowbrook lodge and I must say that it was the cleanest hotel I have ever stayed in and before I left we booked our stay for October!! Excellent pool area and the breakfast is awesome too!! So glad we stayed there!

  • Stayed: October 2013
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1  Thank Holder5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

Staff was VERY friendly, from everyone in the front office, to the cafe, to the maids! Room was nice,had a pretty good view. The balcony looked out over the outdoor pool and across the parkway, the front door looked across the parking lot and to the mtns.

It was a little loud at the pool area in to your room but it was a very busy time.
I would recommend some type of game room or something for the kids,other than the pools.

The laundry on the 3rd floor was a plus,that was the floor we were on...but i recommend a change machine so you don't have to go all the way to the office.

Evening cookies and cider was great as was the biscuit and gravy!!!

The elevator was slow at times but there were alot of ppl there, would be better if there was another.

Room Tip: I would recommend the 5th floor because of the great views
  • Stayed: October 2013, travelled with family
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1  Thank Amanto4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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