First off this was our fist time in 3 years to get a weekend without kids. I wanted a jacuzzi suite ( seperate from bathroom) and from the photos online I thought that was what we was getting when I booked! Nope was I wrong! Plus our view was a flashing vacancy sign seeing we was ground floor and it sit right in front of our balcony ! I thought stay positive and just have a good time! So we head out to the hot tub to relax . At least that was the plan . As soon as my fiancé stepped in he fell ! The cover to the vent in the bottom of the hot tub was busted and his foot went into it cutting it all on the top and bottom ! He wobbled to the front desk with blood dripping and they act as though it no big deal and just continue checking others in! Finally they dig up some bandages cause there was no first aide kit . She ask what room we was in and said sorry and we went on our way not wanting to cause a sceen we just assumed they would give us a night free and at least a discount , or we thought that's why she wanted our room number! But no we got nothing but a sorry! What gets me is if we would've acted like most a@@holes we probably would've gotten a discount but being a nice guy gets you nothing . Not to mention it put a HUGE damper on the entire weekend cause the bruising and cuts all on the bottom made all the walking around pigeon forge misery for him ! My option is if you have a business then treat your costumes how you would expect to be treated !!! We will not be returning due to fact the owners cared so little .
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- Also Known As:
- Norma Dan Hotel Pigeon Forge
- Norma Dan Pigeon Forge