We stayed at Laurel Crest from September 21-25, 2003. Although the resort is nice, I wouldn't necessarily call it a "resort". We had a few minor issues during our stay. When we were first checking out our room, the panel had fallen off the side of the bathtub, and we needed to put it back on. We also knew the room was supposed to have a "handbook" containing checkout procedures, phone numbers, etc. Our room did not have this, and upon requesting one, we were asked if "we really needed it", basically making us feel as though it was a HUGE request. After asking 3 times, we finally got one on our 2nd day (and the person we talked to this time couldn't believe that the other person thought it was such a big deal, and we had it within 10 minutes). And although the staff is supposed to do a thorough inventory of each room, we did not have an alarm clock in our room, and had to request one on the first night (we did get it within 15 minutes). Most of the staff seems to be very helpful and responsive...just keep asking if you don't get what you need. Noise can also be a factor depending on your room location (ours just happened to be on a corner, right next to the primary walkway from the parking lot). We were in a room considered a standard one-bedroom, that would accommodate four people. It would be very tight to have four people with all their luggage in this room...definitely request the deluxe upgrade. The reason that I state this is not very "resorty", is because it is a small complex and the feeling is more like a fancy apartment complex. You only have your standard amenities, and not much extra...definitely not a place for children. The location is very convenient to all Pigeon Forge attractions. It is a great place to stay if you plan to spend most of your time at the attractions. We would consider staying here again, but it wasn't at the top of our list of our favorite accommodations.
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- Also Known As:
- Laurel Crest Hotel Pigeon Forge
- Laurel Crest Pigeon Forge