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“14td401”
Review of Laurel Crest

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Laurel Crest
Ranked #41 of 90 Hotels in Pigeon Forge
GreenLeadersBronze level
Charlotte, North Carolina
Level Contributor
136 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“14td401”
Reviewed 18 April 2014

Exchange through RCI - Week getaway. Resort is nice. One bedroom deluxe. Plenty of room for three. (Bedroom king bed and fold out couch in living room) Wifi worked, but not very well. Was able to check emails. Parking is tight. Condos convenient to everything. Kitchen adequate. Would come back.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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Helpful?
1 Thank BorntoTravel911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this review, 28 April 2014
Hello BorntoTravel911,

Thank you for sharing your experience at Laurel Crest. We are happy you enjoyed the resort and found the resort conveniently located. We hope to welcome you back soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Tupelo, Mississippi
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 April 2014

Traveling with husb, son, his gf, mom & uncle. Had 2 separate 2 bedroom combined condos. Front desk was helpful in arranging condos to be close in proximity. Gf slept on couch in our suite & son had the adjoining 1 bedroom condo. Plenty of room & clean. Our condo reeked of cigarette smoke. Called the front desk & a maintenance guy very promptly appeared at our room with an air machine which cleared the odor fairly quickly. Kitchen was quite adequate but we did not cook-just made sandwiches & quick breakfast in condo while eating out rest of trip. Fireplace was handy for the chilly mornings & evenings. Condos very convenient to shopping/restaurants & easy drive to Gatlinburg & the national parks. Traffic can back up at peak times but this is to be expected in high season. Pleasant stay.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank phall007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this review, 28 April 2014
Hello phall007,

Thank you for reviewing your stay at Laurel Crest. We are glad our staff was helpful in arranging condos close in proximity. We are happy our accommodations were spacious and clean. We apologize for the issue you experienced. However, we are glad our staff was able to promptly assist. We appreciate your feedback and hope you will consider returning soon!
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Burkesville, Kentucky
Level Contributor
152 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 April 2014

the resort Laurel Crest owned by Blue Green is where we have stayed twice through a timeshare "owner" promotional via Bass Pro Shops. The resort is a nice place. We made a few negative observations. The Wifi does not work in rooms. The beds are so uncomfortable we had back trouble by the second night. We could hear guests entering and leaving as the wheels on their luggage sounded like they were rolling across a drum...kinda like a hotel near an airport. Lastly, you could hear the guests in the rooms above and on each side. BTW the two hour promotional lasted six hours for us. The follow up promotional was more reasonable. We did not become owners and we do not feel as good about Bass Pro. That is okay because we love Cabelas.

Room Tip: We stayed twice. They chose the rooms. The lower the floor the less noise.
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Service
Helpful?
1 Thank rtwilson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this review, 28 April 2014
Hello rtwilson1,

Thank you for staying at Laurel Crest Resort. We regret to learn your experience did not leave you with a more favorable impression. We appreciate your feedback and would like to further discuss your particular concerns. Please contact us at info@bluegreenvacations.com. Thank you.
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Anderson, South Carolina
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 March 2014

Been to this place several times with family. The updates they have made are great. Very nice place, room was clean and order free. Fireplace was nice on cold mornings. Close to everything, but away from the downtown so you can relax on the patio.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Helpful?
1 Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this review, 27 March 2014
Hello Tim C,

Thank you for returning to Laurel Crest and sharing your experience. We are pleased you enjoyed the updates made at the resort. We hope to welcome you back soon!
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Flowery Branch, Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 January 2014

Small cramped and not too clean. Sofa was like sitting on the floor with broken wires coming out of sofabed. Dirty furniture and carpets. Very small "queen" bed. Water shut off for several hours while we were their. Staff unaccomodating. Left messages for resort administration and call was not returned. I would recommend staying anywhere else! This is a BlueGreen resort and they want to sell their timeshares but our experience here was not worth the visit. We were told that they keep the good rooms for the "timeshare owners". This was not a "free trip" we paid for this visit.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Misty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this review, 21 February 2014
Hello Misty A,

We regret to learn of your disappointment with the staff at Laurel Crest Resort. We strive to provide all guests with quality accommodations and service. We would like to discuss your particular concerns. Please contact us at info@bluegreenvacations.com. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Pigeon Forge hotels

Nashville, Tennessee
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 January 2014

We stayed at this property in Pigeon forge for the first time this year and really enjoyed our stay. We even got some snow the night before we left and they kept the ice off the parking lot making it easier to leave the next morning. We were in building 1 and it had a view of the clubhouse and pool, but that was o.k. There isn't a great mountain view from this building, but the balcony was private and the area was quiet. They offer discounted attraction tickets if you are planning to do any of the Pigeon Forge activities, I would check to see if it is on the list.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this review, 21 February 2014
Hello Kim G,

We are thrilled you enjoyed your first stay at Laurel Crest. The feedback you have provided will certainly be helpful for those planning a stay. We are happy you even got to experience some snow before you left. We hope to have you back soon!
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Level Contributor
233 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 21 December 2013 via mobile

BlueGreen owners for 3 years but first stay at Laurel Crest. Very friendly staff and site convenient to everything. Kroger less than mile away and Family Dollar across from entrance. From location you can travel easy in any direction. Ticket discounts can be purchase at BlueGreen desk with card.
We had a problem with people above daughter and grandson room but front desk handled. ***note to travelers; don't let your children try to tear down the walls at 2 in morning***
The weather cooperated and just sitting on balcony relaxing was great. We stayed in building 3 which has been remodeled. The bed and pillows are very comfortable. Takes a little bit for hot water to arrive in shower but not a big deal.
We will definitely be back.
As far as the presentation you can be in control. We informed Kurt that we were not in position to purchase and he didn't try to pressure. We talked over plans, issues and answered questions we had.

Stayed December 2013
Helpful?
8 Thank stevenhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Laurel Crest, responded to this review, 21 February 2014
Hello Sjhood13 ,

We are happy you had an enjoyable stay at Laurel Crest. We are thrilled our staff was very friendly and that our location was convenient. We appreciate your compliments about our accommodations, along with the feedback you have provided regarding our timeshare presentation. We hope you will return soon!
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Additional Information about Laurel Crest

Property: Laurel Crest
Address: 2628 Laurel Crest Ln, Pigeon Forge, TN 37863-7718
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Pigeon Forge
#5 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Laurel Crest 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Laurel Crest Hotel Pigeon Forge
Laurel Crest Pigeon Forge

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