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Very good
9 reviews
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Overview
Cabin -
1 Bedroom, 2 Bathrooms, Sleeps 8
Pigeon Forge, Tennessee

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
Kenneth I
Indianapolis, Indiana
Level 1 Contributor
3 reviews
3 hotel reviews
“Shocking disrepair”
Reviewed 1 June 2015 for a stay in May 2015

Wow. Someone who stayed at this same cabin NINE MONTHS AGO had the exact same complaints we did! The carpet was still torn up (with an exposed tack strip); the beds were still horribly uncomfortable and in need of replacing; the downstairs showerhead was still broken; the air hockey table still did not work properly; the view was still pretty obstructed... Clearly the quality of Sugar Maple Cabins (now Wyndham Vacation Rentals) has gone down substantially in the past couple of years.

All that being said, it was not as bad as staying at a motel at least. The place was still clean, and at least the hot tub and electronics worked. Starr Crest is also a good location to be in - isolated enough for a peaceful feel but close enough to Pigeon Forge's "main drag" to be convenient to wherever you want to go.

One other downside I'll mention, however, is that the cabin's location on a cul-de-sac, plus the horribly noisy neighbors we had (from a rival rental company) made the so-called "quiet hours" that were promised useless. There was no recourse except to try and ask them to be quiet (which we did, unsuccessfully). Not our best trip.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location of resort (not necessarily the cabin itself)
Liked least: Property condition
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiersten...
Gulfport, Mississippi
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“You found it!”
Reviewed 24 January 2015 for a stay in December 2014

Mountain Dream at Starr Crest was more than what we were expecting! The cabin was perfect for our short family Christmas vacation. It had many amenities and the location was perfect if you wanted to be up in the mountains, but still really close to the attractions that Pigeon Forge offers. We would stay here again and cannot wait to go back!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and ease of access
Liked least: The hot tub didn't heat
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidsonvac...
Cypress, Texas
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful view, but expected much more of the cabin"”
Reviewed 2 August 2014 for a stay in July 2014

Stayed at Mountain Dream for 6 nights 7 days. The view was very good, however they need to trim some of the trees that obstruct portions of the view. The kids loved the pool table. The air hockey table is small, old, and the pucks don't slide. The beds were old, worn out, and extremely uncomfortable. We were able to feel the springs and the dips on each side were laughable. The downstairs shower head was loose and broken. The overall cleanliness was well below average. We spent the better half of the first day cleaning up, dusting, and disinfecting. The carpet leading into the downstairs bedroom was ripped up at the threshold and I had to nail down the carpet tacks so they wouldn't gouge the bottoms of our feet. The cabin has a very limited supply of utensils, and we ended up borrowing a can opener from a nearby cabin. All in all this cabin was in average to poor condition. NO WIFI either. We were sadly disappointed. Everyone we spoke to that stayed near our cabin, bragged of how wonderful their property was. Unfortunately I could not recommend this property to anyone.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view
Liked least: The condition of the beds and the overall cleanliness
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
People with pets
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Aug 2014
It was our pleasure hosting you and your family during your Smoky Mountain vacation. We apologize for the items that were less than satisfactory. We will quickly address them with the owner of the property to have them repaired. We wish we would have had the opportunity to fix those items for you during your stay. We hope you enjoyed your time in the Smoky Mountains and we look forward to your next stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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