My first time staying here......big mistake!! It was late when we arrived. At 11:30 upon entering room for bedtime, we noticed soiled comforters, hair all over bathroom floor, urine on toilet seat attachment and mouse droppings under vanity sinks......and by 11:45 we found our first roach runnung through room. He was killed and thought all was good until roach #2&3....then #4......then at 1:30 in the morning, roach #5 scurries across our floor.....all 5 killed and photographed. I slept with lights on till 7am for fear of them getting in bed. I notified front office upon dressing and they were very uncaring!! Told me exterminator has sprayed and maybe thats why they are coming in my room......i immediately told the lady that the exterminator is supposed to kill them not drive them in my room. She then proceeded to tell me that if I were that unhappy that I should have called the front office and they would have moved me to a diff room. I am assuming that if a roach is in our room (which was an adjoining room with immediate family.....and yes the roaches were in both) that they would be in other rooms as well. I proceeded to tell her that had i come to the office, that no one would be there because they closed at 1:00am and it would have been pointless to get another room if i had to be awake by 7am anyways. She told me her manger rarely comes to the office but she will take my name and number with my complaint in case she stops by. So anyhow.....long story short, stay somewhere that is American owned and cleaner......because you certainly DO get what you pay for!! Stay FAR FAR away from this place!!!
- Official Description (provided by the hotel):
- We are located in the heart of Pigeon Forge at traffic light 6. We are in walking distance to food and attractions. Beautiful Views and plenty of things to do with the family. We offer rooms with: 1 or 2 queen beds, 2 double beds, king rooms with Jacuzzi, cabin and 2 or 3 bedroom condos. Come see us and feed our ducks! ... more less
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- Also Known As:
- River Place Inn And Cabins
- River Place Inn & Cabins Hotel Pigeon Forge
- River Place Hotel Condos