Our stay was overall a positive experience for the money. The room was clean and all the motel basics were there for the low off-season rate of $35 per night.
The hotel is 5 floors with regular and balcony rooms that overlook either the river or the main drag of pigeon forge with the mountains in the background. We had a balcony room that overlooked the main road and it was an odd, but enjoyable view like half Las Vegas and half Smoky Mountains. That's sort of the whole Gatlinburg experience, though. The road noise was a little loud at times, so we turned on the tv to drown it out.
We mainly wanted a room that was clean in a good location. This met that standard with flying colors.
If you are looking for a lot of extras, this might not be for you, though. We had problems with the wired Internet (no wireless) and they never were able to get it fixed while we were there. The second night I called to complain again and got voicemail when I called the front desk. I gave up and used the computer in the lobby area. A friend stayed in another room and his connection worked fine.
Another negative is the pool, as it is a bit small and kind of odd in color. We weren't planning on using it anyway.
The primary negative thing to be aware of is their reservation policy which is a bit unusual. They charge your credit card if you do not cancel 48 hours before check-in. I really think they need to change this policy as it restricts travel plans for most people that might need more flexibility.
But overall I think this is a great deal for the price. It's a nice room with some ammenities in a good location at cheap motel prices. If you want a place with great extras, there are lots of other opportunities to pay more and get them.
I would stay at this hotel again.
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- Also Known As:
- River Bend Hotel Pigeon Forge