We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Inn at Christmas Place
Ranked #3 of 91 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Reviewed 31 December 2011

It just made you want to say "Merry Christmas" to everyone you saw. The rooms were decorated beautifully! The staff was helpful and friendly. The breakfast buffet was excellent and I loved having a made to order omelet.

Great location to restaurants and shopping.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jesathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,142)
Traveller rating
Traveller type
Time of year
Language

1,614 - 1,620 of 2,142 reviews

Reviewed 28 December 2011

I visited this hotel for work meetings this month and it was beyond what I thought it would be! I had been working so hard that I had not yet really gotten into the "mood" for Christmas, but that all changed when the doors opened at this hotel. The smells of gingerbread and chocolate when you arrive are just divine, but then when you stop and take in the sights and sounds of the hotel, you are enveloped in Christmas. Check in was a breeze and the room was well appointed with very nice touches and gorgeous decor. The mattresses were exactly as everyone here has described---heavenly. Loved the Singing Santa (even caught him singing some Johnny Cash one night!) and the hot coffee and cider available all the time. The hot breakfast was far beyond most "hotel" breakfasts.

The only complaint I have is that when I went back to check out, I asked the girl at the desk to please add my points on to my rewards card (ask about this, especially if you plan to shop across the street!) and she went back to get the manager to take care of that. She advised me to give in 10 minutes and they would show up on the card (For every $250 you spend at the hotel and/or The Christmas Place store, you get $10 off at the store.) I waited half and hour, went across the street to buy some decorations and they told me that the points hadn't been added. They called the hotel and then advised me that because I was there for meetings, that I couldn't "get" points. (Totally contradictory to what the hotel staff had just told me .) I was too tired to argue. I just let it go because I didn't want to let that one incident tarnish the magic of my experience.

  • Stayed: December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lindsay5402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuy247, Manager at The Inn at Christmas Place, responded to this reviewResponded 30 December 2011

Ms. Lindsay,
Thank you for taking the time to share your enjoyment of your stay here at the Inn! We hope we will be your home away from home anytime your travels bring you back to Pigeon Forge and the Great Smoky Mountains. We are sorry for the misunderstanding regarding the Frequent Guest Reward points, we do give 10.00 in rewards for every 250.00 dollars spent, however the rewards are not earned when the reservations are for a group block since we have already given a discounted group rate for the rooms. Again we are truly sorry for the misunderstanding and hope this clarifies the way the rewards works.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2011

This INN was built by The Incredible Christmas Store and is truly a one of a kind, beautifully decorated Hotel. It's in the heart of Pigeon Forge and convenient to wherever you might want to go. However you will want to spend time in the Inn itself. It is a true getaway.

Room Tip: Every room is excellent!
See more room tips
  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bamgeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2011

We visited the Christmas Place during the Thanksgiving weekend. The staff was absolutely fantastic,our room was extremely nice with Christmas tree and trimmings,the decor in the entire inn was beautiful (even the pool area), Santa and his music-he was great with the children,milk and cookies served each night, and the aromas of Christmas were INCREDIBLE. The entire time I was there I was wishing my granddaughter was with me. Its a Must See!

  • Stayed: November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank IslandLife2880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2011

My husband and I stayed here for our Anniversary in December 11th. It was great. So beautifully decorated inside and out. The staff was amazingly helpful and so nice. We travel alot and this is by far the best place we have ever stayed. We hope to go back soon. We absolutely loved our stay here.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Exel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2011

This is an unbelievably beautiful hotel. The Christmas decorations are very tastefully done! Individual rooms are decorated for Christmas. We had a suite with a turret balcony. Had our own full size Christmas tree, fireplace with beautifully decorated mantle, Christmas touches in the bathroom and beautiful Christmas pillows and pictures decorating the living area. This hotel pays special attention to the personal details. We celebrated a wedding anniversary while there, and they delivered a personalized Christmas Ornament, with fresh homemade Christmas cookies to our room! Very friendly staff and the full hot breakfast buffet is delicious - complete with omelet station, waffle makers, and hot breakfast buffet served for guests.

Room Tip: Worth the extra money for the rooms that have full size Christmas tree and fireplaces!
See more room tips
  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MMRDalton_Georgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

Stayed 12/9 to 12/11.Like the location.Decided to stay here last minute,didnt think we would get reservations 4 days in advance so checked web site .It jumped back and forth available then not so just called,Got thier voice mail for reservatios and left name and number.They called about 5 min latter.Very nice.The place is very beautiful inside and out.The staff is very proffesional.Our 7 yr old had a great time with santa and thier activities.

While there went to Country Time theater,Had a special going on and all three of us 30.00 for some good entertainment.Not bad for a sat night in pigeon forge...lol
Very good conciege and staff.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank portersteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pigeon Forge hotels
0.6 mi away
Margaritaville Island Hotel
Margaritaville Island Hotel
#11 of 91 in Pigeon Forge
1,417 reviews
0.2 mi away
The Inn On The River
The Inn On The River
#2 of 91 in Pigeon Forge
2,604 reviews
0.3 mi away
Courtyard Marriott Pigeon Forge
Courtyard Marriott Pigeon Forge
#1 of 91 in Pigeon Forge
291 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#5 of 91 in Pigeon Forge
2,440 reviews
1.3 mi away
Black Fox Lodge
Black Fox Lodge
#7 of 91 in Pigeon Forge
229 reviews
0.3 mi away
La Quinta Inn & Suites Pigeon Forge
Show Prices
Show Prices
Show Prices

Been to The Inn at Christmas Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863-3365
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Pigeon Forge
#1 Romantic Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
Price Range: £91 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Official Description (provided by the hotel):
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. The Inn offers many unique features, including year-round Christmas decor; beautiful, themed suites; and landscaped gardens and ponds. Performances by a two-story glockenspiel, two lobbies with fireplaces, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. Guests enjoy our best-in-town hot breakfast buffet and omelet station; indoor pool open 24/7/365; and outdoor pool with 95' figure-eight water slide. Santa is on hand to visit with guests five days a week, and performs three nights a week. We celebrate 'Christmas in July' and 'Christmas in December' with special activities exclusively for registered guests, such as crafts, games, demonstrations, cookie decorating, and musical entertainment. Celebrating the Spirit of Christmas Every Day of the Year!™ ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Ebookers and Agoda so you can book your The Inn at Christmas Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing