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“Most Amazing Hotel Ever” 5 of 5 bubbles
Review of The Inn at Christmas Place

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The Inn at Christmas Place
Ranked #2 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Chattanooga, Tennessee
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Most Amazing Hotel Ever”
5 of 5 bubbles Reviewed 11 February 2013

The decor, service, food, amenities...everything was fabulous! The breakfast was by far the best we've ever had at a hotel, and the staff were all wonderful and accommodating. One of the best parts was the indoor pool- it's open 24 hours which means even if you check in late or can't stay for more than a couple nights, you still can take advantage of the pool and hot tub! Christmas music plays in the hallways and the decorations encourage you to explore, not just stay cooped up in your room. Everything was clean and new and honestly I was ready to just move in!

Room Tip: The mini-suite had a two person tub with jacuzzi jets and a fireplace, as well as a lit Christmas tr...
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  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank susiq1492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (451)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Any
English first
Springboro, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 February 2013

We just returned from the most wonderful night at the Inn. The hotel is exquisite, spotless and the room was fabulous! Can't wait to return!! The breakfast was fabulous. We have stayed in many very nice hotels and this rated with the very finest!!

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, Tennessee
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 2 February 2013

We stayed we as a couple to celebrate our 19th anniversary and it was magical. Far exceeded our expections. We travel alot and have stayed in many different hotels and chains and I must say that this place is top notch!!!!
When you walk in its like you are at the north pole and just stepped into santas village. Very unique, an excellent experience. The staff was nice and welcoming, the hotel is super clean, very well decorated. There is always Christmas music playing in the background in all the public areas. Coffee, hot cider and cookies are available in the lobby after 8pm. Santa sings a couple nights per week at 8pm. They have a wonderful full free breakfast in the mornings (although seating is limited) we took ours up to the room so not really a big deal. There is a microwave and small fridge in all rooms. The beds are absolutely awesome, great nights sleep.
It is just a wonderful place to be, we plan on coming back as soon as we can get the time.
The only minor issues are the limited seating in the breakfast area and the water pressure in the shower is not very good....BUT trust me, the good far outways the bad. Try it for yourself.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank love2travel55217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Indiana
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 2 February 2013

We just returned from a 2 night stay, celebrating my husband's birthday. I wish I had mentioned his birthday when making the reservation. I did tell the person at check in (hoping for an extra nice room), but she didn't acknowledge it at all. Oh well. We normally stay in Gatlinburg several times a year, but since it was winter we decided to try Pigeon Forge. The hotel was gorgeous. We had a nice time just touring the place and admiring all the framed art by local artists. Coffee is always available in the lobby, which was great - but why no lids for the cups? Our room was clean and beautifully decorated (we had the basic room with 2 beds, no balcony). Bath was large with upscale toiletries. Wireless was easy to connect, but connection was dropped a few times. However, we were in a corner room on the 4th floor, so I suspect that was why. The beds were so comfortable. Sleep, however, was a big problem. As a disclaimer, both of us are light sleepers and I am especially sensitive to light and noise. Our room faced the Parkway and the traffic noise was quite loud all night. Plus it was very windy, and we quickly realized our window let in a lot of air where the top and bottom sashes met. The noise it made sounded like distant sirens all night long. We stopped at a drugstore the following morning and bought earplugs. Probably should have asked to change rooms, but I hate to complain. The breakfast was to die for! Between the biscuits and gravy and the Krispy Kremes, my hubby was in heaven. All in all, we enjoyed our stay and would stay there again if we have the chance (but not in a room facing the Parkway!).

Room Tip: If noise bothers you at night, get a room that does not face the Parkway.
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  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank K9pal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Illinois
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 1 February 2013

There is so much I can say about this. It's so beautiful and amazing. Me and my girlfriend just spent a few nights there and we will definitely be coming back. It was my birthday and they had left me a ornament personalized wishing me a happy birthday. What a great way to start the stay. Our room had a jacuzzi which was sooo nice! Love the music being played all the time. The decor was outstanding. Breakfast was superb as was their coffee. We're hoping to come back this Christmas to see what it's actually like at Christmas time.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roann
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 February 2013

We just returned from vacationing in the Great Smokey Mountains and making The Inn at Christmas Place home away from home. It was just that Home away from Home. My son and I did not want to come back to Indiana, period. That hotel is so awesome and they went above and beyond their call of duty in making my son especially more comfortable and feel so welcome and at home. My son Andrew is in Stage 4 Bone and Lung Cancer and he's only 22, and to see the Smokey Mountains is all he wanted for what may be his final vacation destination. (I pray it´s not) Upon arriving home while unpacking ,I came across a gift bag from The Inn At Christmas Place. I open the gift bag and inside was this beautiful Christmas ornament, the pic of the The Inn on it. I asked if Andrew or my Dad had purchased it , and they hadn't . It said, "Merry Christmas Andrew 2013, The Inn At Christmas Place. It was an unbelievably kind gift to Andrew, he couldn't believe it Andrew was assisted one morning while trying to walk back to the room he had gotten so weak at breakfast, due to the cancer he´s not able to walk very well for very long.One of the young ladies working seen Andrew in distress and helped him to our room and put him in bed, not leaving til his feet were off the floor, then proceeded to the dining room to let me know about his condition.It was very courteous and kind of her to help him. I can't begin to thank this amazing hotel and it's staff enough for the way they accommodated us especially Andrew during our stay there. Pigeon Forge is a beautiful place for vacation, (or I would love to relocate permanently). But if you want a one of a kind, beautiful, comfortable, hotel with a side of some down home hospitality, then book a room at, The Inn At Christmas Place. I could go on and on about this wonderful place, book a room and experience it for yourself. You will sleep in Heavenly Peace on their beds as well. You will want to take the bed home with you. Check in at the North Pole, and the Toy Soldiers will unpack your luggage and take it to your room. Their Awesome! THANKS AGAIN TO ALL THE STAFF!
God Bless you All!

Sincerely,

Robin E.Stanton
From: >Indiana
.

Room Tip: The beds are the most comfortable beds I have ever slept on in any hotel.
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  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank rstanton40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 31 January 2013

Stayed a few times so far but this has become our new tradition We fell in love with the place We used to stay in Gatlinburg but now we stay here and skip the traffic and have a much nicer place to stay with better staff and it's closer to the things we enjoy and if we choose to drive through the mountains we can take the bypass and skip the Gatlinburg hassle :o) One Time We stayed at The Christmas Inn However the fire alarm went off and it was after we were asleep at about 10:30pm and it lasted about an hour and the next day all they offered was 10% off I feel That Was A Cheap Offer You Interrupt Most Peoples Sleep And Then Only Offer 10% Off Thats A crock thats my only complaint out of all the time I have stayed

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Inn at Christmas Place

Property: The Inn at Christmas Place
Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863-3365
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Pigeon Forge
#1 Family Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Official Description (provided by the hotel):
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 
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Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel

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