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“most courteous friendly staff that you make you feel so welcome nothing bad at all about our stay her”

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The Inn at Christmas Place
Ranked #3 of 92 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Reviewed 31 October 2013

My husband and I went for our 25th anniv. It was such a magical place and the staff, the amenities, and the general overall experience of staying here is truly like a fairy tale. We absolutely love this place and would highly recommend it.

  • Stayed: October 2013, travelled as a couple
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Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,077 - 1,083 of 2,078 reviews

Reviewed 29 October 2013

Just spent one night at Christmas Place this weekend. Booked last minute and got a handicap room which was the only room left to rent. It was clean, convenient, and way above the normal Smokey Mountain hotel stay. This is a very classy place! It has employees that are as good as any Ritz Carleton staff. Always a smile and a hello. The front desk is exceptional and the uniformed doormen are the beginning of a good stay. The breakfast is extensive and good. Omelets to order, carved ham, hot food served to you, krispy creme doughnuts, 4 blends of coffee, fruit, and more. Nice place from top to bottom.

  • Stayed: October 2013, travelled as a couple
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1  Thank Corvette1871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

Love this hotel!! Best breakfast anywhere! Clean hotel, super friendly and helpful staff. The Christmas Theme is perfect! The housekeepers gave the kids Hershey kisses as they walked by and Mrs. Claus was as sweet as she could be. Great location!

  • Stayed: October 2013, travelled with family
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Thank Buckodore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

This is a great hotel. Beautiful grounds/landscaping. Good parking. Great location.

Clean and beautifully decorated lobby area.

Had issue at check-in/ arrival but asked for a manager and he made it all right. Excellent customer service.

Fantastic breakfast offered in AM. Everything you could want for breakfast topped off by visits from either Mrs. Claus or Rudolph, depending on the day. Wonderful experience.

Room was spotless. Housekeeping does an excellent job. Top notch all the way. The room was decorated with Christmas tree and decorations. They were wonderful and CLEAN. Somebody must work awful hard to keep it all in such good shape and spotless. Everything in room was perfect. We had room with balcony, view of courtyard. Fantastic! Worth every penny.

NO signs of any bedbugs. I always check.

Bell hops, front desk, housekeepers, breakfast staff, all friendly and helpful.

Nice pool area. Work out room and arcade room.

This place sets the standard for excellence.

Plenty of places around to eat within walking distance.

Quiet room. We never heard anything while sleeping.

Check out easy. Would stay here again.

Room Tip: Rooms with a courtyard view are awesome.
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  • Stayed: October 2013, travelled with family
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Thank qwop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

We only spent one night in Pigeon Forge and wished it could have been longer. In this wonderful hotel. We got a great rate since it was late October. The prices really went up for November. Our room had a whirlpool tub, fireplace, large balcony, king sized bed, couch, refrigerator, microwave and small table and chairs. Towels were thick and soft. Wonderful breakfast. Helpful staff. They even have laundry facility. All this plus charming Christmas decor year round.

Stayed: October 2013, travelled as a couple
Thank jantexHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

This hotel is absolutely wonderful. By far the nicest, cleanest hotel in the PF. We stayed here for 2 nights at the end of October and it really got us into the Christmas spirit. The room was clean and nicely decorated. The Christmas decorations, winter prints, Christmas trees....were all beautiful. The hotel has lovely wood work, terrific breakfast, nice people. I do no know how we will ever stay anywhere else. It is pricier than most in PF, but you get what you pay for. My husband even said the décor was "tastefully done and better than he expected". ( He said he expected a tacky Santa in every corner) This hotel just has a friendly feel to it. If you have ever stayed at a Disney property you know what I mean. Staff look you in the eye and are helpful. Grounds are gorgeous and immaculate. No rowdy, drunk, or unruly guests. No unsupervised obnoxious kids or teenagers... I highly recommend the hotel.

  • Stayed: October 2013, travelled with family
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Thank rucingok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

A great experience with a top-notch hotel. Staff was great, breakfast was wonderful and free with the room. While a bit pricey for your average motel, I didn't think it was overly so for the tourist area with all the amenities and super-friendly staff. Went with 3 other ladies for a three day "Retail Therapy" trip and had 2 adjoining rooms on the fourth floor. The view of the mountains was beautiful from the balcony. One of my friends is a "Santa Diva" and was celebrating her birthday in the perfect place. The concierge was also very helpful in making suggestions and reservations for entertainment and restaurants. Only a real Grinch would be unhappy with the decor!

Room Tip: Might want to call well ahead of your trip to make your reservations.
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  • Stayed: October 2013, travelled with friends
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Thank Hoosier_traveler1453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Pigeon Forge
#1 Romantic Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
Price Range: £110 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Official Description (provided by the hotel):
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 
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Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel

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