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“Very Satisfied”

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Riverside Motor Lodge
Ranked #45 of 91 Hotels in Pigeon Forge
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Satisfied”
Reviewed 15 July 2014 via mobile

We are really satisfied with the rooms and the staff are very nice. I wouldnt stay any where else. This is a home away from home. That is how they treat you. The rooms are very clean and the staff is always making sure everything is good.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Lynn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill O, Owner at Riverside Motor Lodge, responded to this review, 24 August 2014
Thank you for taking the time to leave us a review about your stay, It always makes us happy to hear that our guest feel that RSML makes them feel as if they are right at home just without the stress!! : )
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170 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
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English first
Harrodsburg, Kentucky
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 July 2014 via mobile

We visit Pigeon Forge about once a year, this is the worse hotel I have ever stayed in. Paper thin walls. Dirty room. Most unprofessional staff. For what we paid we could have stayed with professional chain motel that provides quality service and accommodations. Don't trust positive reviews on this hotel. Their friends are flooding site with positive reviews

Stayed July 2014
Helpful?
5 Thank Eddie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill O, Owner at Riverside Motor Lodge, responded to this review, 15 July 2014
Eddie R,
I am so sorry your stay with us was anything less than perfect although I have researched your name and city that you have on your tripadvisor account and can not find you in our system, If you could please call me at your convenience to verify your stay with us we would love the opportunity to make up for your unpleasant stay.
We have made many changes in the past year to improve RSML as in New carpet, New couches,New flat screen Tv's, New security cameras and door locks along with in room free wifi internet to insure all of our guest get the very best connection possible.. We are always open for suggestions on how to continue making our property an even better place to stay!!
To address your comment that we have gotten our great reviews from friends is accurate to a degree because we consider all our guest friends and many that have stayed with us for so long that they're just like family!
Look forward to hearing from you soon!
Sincerely, Jill
865-453-5555 1-800-242-TENN
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west portsmouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2014

We stay here every time we come to pigeon forge,tn the rooms are clean, staff is friendly & price is reasonably & free WIFI .has a nice indoor pool has a elevator for upper floors .the rooms we stay in has 2 full size beds, a pull out couch, fireplace 2 flats screen tvs, kitchenette its perfect for our big family of 6 . THE CARVERS FROM WESTPORTSMOUTH,OHIO

Room Tip: rooms are big & very clean
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank carvermom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nickelsville, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2014

We stayed at Riverside Motor Lodge on June 19-22, 2014 and have been staying there for several years now. It's located right beside of Food City, which makes it very convenient, and the staff is very friendly and courteous, which means a lot for us. The rooms were clean, and having a kitchenette is great, and the Wi-Fi worked very well. The two-room suites are great, which is what we get, when we stay there. We will be coming back soon.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JamesAdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill O, Owner at Riverside Motor Lodge, responded to this review, 1 July 2014
Thank you for taking the time to write your review, We really appreciate your feedback! We are thrilled with our new total coverage wireless internet and we are so happy that it was able to aid in your pleasant stay with us! We look forward to seeing you again real soon! Sincerely, Jill
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Johnson City, Tennessee
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 June 2014

This hotel is family owned and everyone we meet was nice and easy to converse with. We will stay again. The kitchenette in our room was wonderful and saved us a ton (Food City is next door). The hotel is in the process of updating bedding/curtains, etc. It is super clean and our room attendant made a "bow" out of the towels. Very cool!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vanessa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beckley, West Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 June 2014

We stayed at the lodge June 12-14 2014. The staff was very helpful and extremely nice. The kitchenette was a great amenity. Rooms were nice and very clean. We got to enjoy the new WIFI which worked great. This was a great place to stay for many reasons but one of the best is how the staff wanted to make your stay one to remember.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill O, Owner at Riverside Motor Lodge, responded to this review, 17 June 2014
Thank you so much for taking the time to let us know how you enjoyed your stay with us! We look forward to seeing you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 June 2014 via mobile

Room was extremely nice 2 rooms lots of space ,
Customer service was great.
Nice heated pool, kitchenette was nice to have .
Very clean and secure place.
Will return again for the price and quality we got from them .Thanks for a good time . Was there for 5 days.
Near stores, dollywood, food, nicely located.

Stayed June 2014, travelled with family
Helpful?
7 Thank STEVEN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverside Motor Lodge

Property: Riverside Motor Lodge
Address: 3575 Parkway, Pigeon Forge, TN 37863-3809
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Pigeon Forge
#25 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2 star — Riverside Motor Lodge 2*
Number of rooms: 56
Official Description (provided by the hotel):
Nestled between Old Mill Avenue and Dollywood lane in Pigeon Forge, Riverside Motor Lodge has everything you need to make your vacation complete. From our wide range of suites to our over sized Penthouse, no matter what the occasion we have what you are looking for. Our heated indoor pool offers fun and relaxation even through the coldest winter days while the fireplaces in our family and honeymoon suites wait to warm you back up. Before you settle for another standard room come see what a Riverside Vacation is all about. ... more   less 
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Also Known As:
Riverside Motor Hotel Pigeon Forge
Riverside Hotel Pigeon Forge

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