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“Wonderful Hotel In Pigeon Forge”

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Best Western Plaza Inn
Ranked #16 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 26 November 2013

We stayed from November 23 and was suppose to leave the 25. We actually extended it another day to stay there. Excellent location. Next Door to the Dixie Stampede, Half a block to the road to Dollywood. On the main Strip.
It is a basic hotel, but the people that work there were Very nice, the breakfast was the standard hotel fare, BUT, they have a "café" where it is served that is Big and bright . It has quite a bit of seating inside and out, the women that work there hustle and there is NEVER any item that is low or empty.
They have a nice indoor pool and 2 outdoor.
The rooms are Clean and well kept.
We Will return for sure.

Room Tip: Probably the only rooms that we Personally would not like, are located inside the pool area. But wi...
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  • Stayed: November 2013, travelled as a couple
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 28 November 2013

Dear Mark S,
Thank you for your comments a good review. I am glad to hear you folks had a good experience with us and extended your stay an additional night. Thank you for the kind comments toward the staff they really do work hard to make our guests stay an enjoyable one. We look forward to seeing you folks again.

Thank you,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,548 - 1,554 of 1,953 reviews

Reviewed 26 November 2013

Enjoyed our stay here. It was a good value, rooms were large, clean and comfortable. The pool was great (a little on the small side, tho). Staff was friendly and helpful. Will definitely stay here again on our next trip to Pigeon Forge. It is centrally located, next door to Dixie Stampede with several restaurants in walking distance.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
Thank PATRICIA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 28 November 2013

Dear Patricia W,
Thank you for your review and kind comments. I am glad to hear you folks had a great experience with us. We look forward to seeing you all again.

Thank you,
Michael Stienbarger

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Reviewed 25 November 2013

I was over all happy with my stay at this hotel. Whirlpool was great in the room. Fireplace was nice and romantic. The location was near the south part of town which is more quiet. It was nice it had a back exit to go out. Very simple to get to Dollywood from this hotel.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Dustin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 26 November 2013

Dear Dustin E,
Thank you for your nice comments and review. I am glad to hear that you all had a good experience with us. We are fortunate to be located so close to the two biggest attractions in the area Dollywood and Dixie Stampede. I am glad you folks were able to take advantage. Again thank you so much for your review and we look forward to seeing you folks again.
Thanks,
Michael Stienbarger

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Reviewed 24 November 2013

We stayed four nights on a recent trip. The hotel is near major attractions such as Dollywood and the Dixie Stampede. Overall good value for price paid. Breakfast was plain but filling. Bed was extremely comfortable. Room was clean but the decor could have been more glamorous and appealing. Staff were helpful and quite responsive to our requests.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank 777Will
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 26 November 2013

Dear TripAdvisor Member,
Thank you for your comments and review. We are excited about some upcoming changes that involve the breakfast next year and some additions to the room décor. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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Reviewed 19 November 2013

Stayed here for a couple of nights. Rooms are basic but very clean with all the necessities required. Parking was available right outside the room. Free continental breakfast was good. Indoor pool area looked nice although I didn't use it. Pleasant staff. Great hotel for the budget conscious.

  • Stayed: November 2013, travelled with friends
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Thank Elsie125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 21 November 2013

Dear Elsie125:
Thank you for the nice comments and review. I am glad to hear that you had a good stay with us. We are excited about some new changes with bedding and the breakfast menu for next year. We look forward to seeing you folks again.

Thank you,
Michael Stienbarger

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Reviewed 18 November 2013

Nice soft pillows, very clean rooms, wonderful staff, very nice attendants at breakfast, well kept hotel! We will be staying at THIS Best Western with our travel group from now on!!! GREAT VALUE!!! You should be very proud of your staff!!

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 22 November 2013

Dear Kim M,
Thank you so much for your nice comments and great review! I am glad to hear that you all had a “wonderful stay”, and plan on coming back. We are very proud of our staff and thank you for recognizing them. Thanks again for the great review and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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Reviewed 18 November 2013

Enjoyed our stay as usual at this hotel.... location great.... easy walking area behind hotel.... convenient to local attractions....Would recommend this hotel to anyone whether for business or pleasure....

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
Thank barb18221022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 19 November 2013

Dear barb18221022,
Thank you so much for the nice comments and good review. We appreciate your loyalty over the years. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813 (Formerly BEST WESTERN Plaza Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Price Range: £48 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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