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“Relief from cold”

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Best Western Plaza Inn
Ranked #15 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 24 January 2014

The room was a surprise. Much larger than expected. The pool was a little cool. The kids swam in it but I did not see any adults in it. The staff was very friendly and helpful. The only thing I didn't like about the room was the shower/bath was a little small and the beds were a little on the hard side. The staff was very friendly and helpful. The breakfast was fair. I have had much better at other hotels in the area.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank Jerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 6 February 2014

Dear Jerry P,
Thank you for taking the time to review our property. I am glad to hear you all enjoyed your stay and got a little relief from the cold. We look forward to seeing you folks again

Thanks again,
Michael Stienbarger

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1,401 - 1,407 of 1,851 reviews

Reviewed 21 January 2014

Only problems were groups of teenagers.... lots of noise late into the night and early in the morning and there wasn't any regular coffee in the room.... (there was decaf - we do not drink decaf). Breakfast was very good.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 6 February 2014

Dear Sue C,
Thank you for taking the time to review our property. I am sorry to hear about the noise issues. On M.L. King Jr’s birthday weekend we always have a lot of church youth groups that come into the area. They are really great kids just a little noisy leaving out and coming back in for the night. I am glad to hear that you all enjoyed your stay with us. Let me know if you are left with decaf coffee again and we will take regular to your room ASAP. We look forward to seeing you folks again.

Thanks again,
Michael Stienbarger

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Reviewed 19 January 2014

We stayed at the Best Western in Pigeon Forge TN because it was conventient to everything we wanted to do. We had a great time and the hotel was great too. They gave us ideas on what to see while there and get the most for our money. We will look forward to returning for another visit to Dollywood and other sites in April and bringing our adult children. Thank you Pigeon Forge and Best Western for making our stay so exciting and fun.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 5 February 2014

Dear Linda W,
Thank you for your great review and kind comments. I am so glad to hear that you all enjoyed your stay with us. We look forward to seeing you folks in the spring.

Thanks again,
Michael Stienbarger

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Reviewed 13 January 2014

Was one of the best places we have stay in a long time, nice room, freindly people and the breakfast was really great with great people working for you. Sandy and Jackie did an outstanding job in getting just what we wanted and how we like it cooked, Can not say enought about the great service and the price of the room was best in we found in Pigeon Forge, TN. Will stay there again.

  • Stayed: December 2013, travelled as a couple
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Thank stephen_r_masters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 17 January 2014

Dear stephen_r_masters,
Thanks for the review. We appreciate the nice remarks. I will pass on the praise to Sandy and Jackie. We look forward to seeing you again.

Thank-you,
Michael Stienbarger

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Reviewed 9 January 2014

Could use updating the décor, nothing bad to say about this place! They went out of their way to accommodate me! Super, super nice people. Breakfast is great. The location and the overall hotel experience here is second to none!!! That's why over the years we have stayed here at least 25-30 times!!!

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 14 January 2014

Dear Jennifer T,
Thanks for taking the time to review our property. We’re so thankful for your loyalty over the years and appreciate all the nice comments. I am happy to say we are currently changing out bedding and adding new cabinets along with granite counter tops in our rooms this year just to name a few. Thank you again for continuing to stay with us over the years. We look forward to seeing you folks again and again. =)

Thanks,
Michael Stienbarger

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Reviewed 9 January 2014

Room was clean and comfortable. A little on the small side but for the price I didn't expect luxury accommodations. Breakfast bar was standard fair for a hotel in this price range. Everything was fresh and hot so not bad. Overall, good value and I would stay there again.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 13 January 2014

Dear TripAdvisor Member,
Thank you for your review. I’m glad to hear that you enjoyed your stay with us. Keep in mind that we have room types of all shapes and sizes from standard rooms to family suites. We would be more than happy to tell you all about them just give us a call. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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Reviewed 7 January 2014

This was a nice pleasant hotel with good complimentary breakfast and very convenient location.

The rooms were clean and good and the price was great. The Indoor pool was awsome and helpful with kids on a sunny day.

Room Tip: you can opt for the rooms closer to the indoor pool.
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  • Stayed: December 2013, travelled with family
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Thank ManuVallabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 13 January 2014

Dear ManuVallabh,
Thank you for taking the time to review our property. I’m glad to hear that you enjoyed your stay with us. I appreciate all the nice comments. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813 (Formerly BEST WESTERN Plaza Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
Price Range: £58 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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