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“Very Good”

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Best Western Plaza Inn
Ranked #17 of 90 Hotels in Pigeon Forge
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Good”
Reviewed 23 April 2014

The service was courteous and friendly. Arrived earlier than check in time, got in room 2 hours before. Very clean and spacious. Did not use room service but cleaning lady was very helpful in supplying what we needed. I will request the same back lot with view and balcony. Loved it. Dining room needs more tables/chairs. I hate powdered eggs. But everything else was good. Great coffee.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 385nellies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 25 April 2014
Dear 385nellies
Thank you for your review and nice comments. I am glad to hear that you had a “Very Good” stay with us. I’m glad to hear that you all enjoyed the Mountain View rooms in the back. The complimentary breakfast is more popular than ever since the change from continental to a hot breakfast. I would bet the next time they remodel the breakfast area will be considered for updating. Thank you and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger (GM)
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1,592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Etowah, United States
2 reviews
Reviewed 22 April 2014

This is one of the great place to stay when time is limited and you want to visit attractions in both Gatlinburg and Pigeon Forge. Its an easy walk to the Dixie Stampede dinner show, or a short car ride to fantastic food, entertaining shows, thrilling rides and/or fun shopping experiences.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 25 April 2014
Dear John K
Thank you for your review and nice comments. I am glad to hear that you enjoyed your stay with us and enjoyed the convenience of our location. Thank you and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pigeon Forge, United States
1 review
Reviewed 21 April 2014

It was our last outing before our baby arrives in June and we had an amazing time. The bed was very comfortable, Clean room, nice staff, great location close to all the main activities in Pigeon Forge and close to Gatlinburg. Really enjoyed our stay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 25 April 2014
Dear Donnie M
Thank you for taking the time to review our property. I am glad to hear that you enjoyed your stay with us. Congratulations on the new addition to the family. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger (GM)
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Harriman, United States
1 review
Reviewed 19 April 2014

I stayed here many years ago on a "girls weekend" trip and loved it, so I booked it for a couple of nights for my husband and my 21st wedding anniversary. It was still as I remembered it...very friendly personnel, clean nice spacious rooms and a great indoor heated pool. Had a wonderful time both stays. Room clean and everything as it should be.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 25 April 2014
Dear Lee G
Thank you for the review and the nice comments. I am glad to hear that you enjoyed your stay with us. Congratulations on your 21st wedding anniversary and thank you for choosing to stay with us again after many years. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger (GM)
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Columbia,SC, United States
1 review
Reviewed 16 April 2014

Great place to stay and location...location...location... My husband visit his college reunion. Afterwards we visited Pigeon Fore,Gatlinburg, and Selvierville,Tn. We had a great time. And add it to one of the places we will visit again. Thanks Best Western Hotels.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 25 April 2014
Dear Frank W
Thank you for taking the time to review our property. I am glad to hear that you enjoyed your stay with us and consider us a “Great place to stay”. I hope the college reunion was a success. Thank you and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 April 2014

We had a great time in Pigeon Forge. The staff was pleasant and efficient. The room was clean and the bed was comfortable. There were no special ammenities, but for the price it was perfect. The indoor pool was clean and not very crowded. The breakfast was decent, but it was free. We enjoyed the location as well, because it was so close to everything Pigeon Forge has to offer. I would recommend this hotel to others and would definitely stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 461joshuag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 25 April 2014
Dear 461joshhuag
Thank you for your review of our property. I am glad to hear that you enjoyed your stay with us. Thank you again and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2014

Breakfast includes,scrambled eggs,biscuits,gravy,sausage, variety of cereal,,bagels,toast, you can make your own waffles, (knife is dull &plastic)don't cut waffle well,coffee,oj,and milk, the room i was in was 1 king size, no smoking which was nice,mattress was not that great think they need new ones or flipping,

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank lemons1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this review, 25 April 2014
Dear lemons 1995
Thank you for your review and comments. I am glad to hear that you enjoyed your stay with us. That is a great summary of our breakfast items we also have Pecan Swirls and Honeybuns all complimentary for our guests. Thank you again and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plaza Inn

Property: Best Western Plaza Inn
Address: 3755 Parkway, Pigeon Forge, TN 37863-3813 (Formerly BEST WESTERN Plaza Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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