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“Nice Hotel Great Room!”

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BEST WESTERN Plaza Inn
Ranked #17 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Ypsilanti, United States
1 review
“Nice Hotel Great Room!”
5 of 5 bubbles Reviewed 13 May 2014

There were three of us staying in one room and there was plenty of room to move about and visit. Having the balcony was wonderful. At breakfast Sandy and Tammy were very friendly and helpful and the food was good and filling. Clean and comfortable and good location.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review, 27 May 2014
Dear Jennifer J,
Thanks for the great review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,565 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Lebanon, Virginia
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

This motel is where we stay when we want a clean, quiet room, that's not 200 bucks. We like the back rooms over the river. The room was had gas logs, and a small balcony over the river. We have stayed at a lot of motels in the pigeon forge, and Gatlinburg areas and this is where we like to stay.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Randy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review, 27 May 2014
Dear Randy R,
Thanks for the review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Augustine Beach, Florida
Level Contributor
316 reviews
246 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

We were upgraded to a balcony room in the back (room 584), which was quiet as requested. However, the balcony overlooks a giant tree that is favored by bees, lots of them. And to enjoy the scenery and breeze at night, screens would have been nice. The pools are great, inside and out, as we're both jacuzzis. Breakfast was a hit with Tammy and Wendy's southern charm but the opening time of 7 should really be 6 for those hitting the road. But a good price!

Room Tip: The tall trees in the back are lovely but loaded with bees. Ducks own the pool in the back. Cute t...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MMPJMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review, 27 May 2014
Dear MMPJMH,
Thanks for the review. Sorry to hear about the bees. Those trees were just blooming as they do each year about the same time. This attracts the bees. Everything is settled down now. Look forward to seeing you folks again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 13 May 2014 via mobile

Tammy Cooked very good breakfast and Janis was very polite while cleaning. Also the rooms were very nice and clean. Room service was very good also. Also I liked the location of the motel. I love that it is right in town! I like the indoor hot tube as well. We came as a youth group and went swimming in the indoor pool and it was very nice, I dont think I would like to be one of those rooms that are in the pool room though.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brittany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review, 27 May 2014
Dear Brittany W,
Thanks for the great review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryville, United States
1 review
4 of 5 bubbles Reviewed 12 May 2014

My sons and I stayed at the Best Western Plaza Inn because of its close proximity to the Dixie Stampede venue and Dollywood. We were very satisfied with the hotel accommodations and the friendly, pleasant staff. Would stay there again and would recommend to others.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review, 27 May 2014
Dear Elizabeth B,
Thanks for the great review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WNC, United States
1 review
4 of 5 bubbles Reviewed 12 May 2014

Pros: The Best Western Plaza is very good. Personnel were professional and very courteous. Rooms were very clean. Cons: Guest next to us did smoke. We did report they were outside the room with door open. Not sure if guest smoked inside room. Guest along with company also made enough noise to keep us from really getting a good night sleep. we did not report this to the Front Desk. I would recommend staying here

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review, 27 May 2014
Dear Stephen M,
Thanks for the review. Glad to hear you had a good stay with us for the most part. Sorry to hear about the noisy guests beside you. Always fill free to give us a call at the desk and voice any concerns. Most times we can resolve an issue with just a phone call. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashland
Level Contributor
8 reviews
8 hotel reviews
5 of 5 bubbles Reviewed 11 May 2014

most trips we stay in a cabin. This time with a great deal on a room and a rebate our choice was the Best Western Plaza Inn. We were pleased with our stay. The room was excellent. Great comfortable bed and wonderful shower. housekeeping did a fine job. A good variety on the breakfast buffet. the pools were nice(indoor and outside). Location was great for our trips into the National Park. Will return.

  • Stayed May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review, 27 May 2014
Dear Carol H,
Thanks for the great review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Plaza Inn

Property: BEST WESTERN Plaza Inn
Address: 3755 Parkway, Pigeon Forge, TN 37863-3813
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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