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Best Western Plaza Inn
Ranked #16 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed 16 May 2014

Great Staff, Clean room and comfortable bed. Breakfast choices are great not the typical muffin/bagel/coffee choice. Price was very reasonable. Within walking distance to several restaurants and attractions.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank 357jeanj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 27 May 2014

Dear 357jeanj,
Thanks for the great review. Glad to hear you had a good stay with us taking advantage of our great location. Glad to hear that you enjoyed our complimentary hot breakfast. We look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,418 - 1,424 of 1,953 reviews

Reviewed 16 May 2014

The room was outstanding, the breakfast was great, there was two ladies in the breakfest that would do any thing to help make your breakfeast the best it could be. The pool area was very neat and enloyable. Loved the stay and will be back.

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Russell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 27 May 2014

Dear Russell H,
Thanks for the wonderful review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

There were three of us staying in one room and there was plenty of room to move about and visit. Having the balcony was wonderful. At breakfast Sandy and Tammy were very friendly and helpful and the food was good and filling. Clean and comfortable and good location.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 27 May 2014

Dear Jennifer J,
Thanks for the great review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

This motel is where we stay when we want a clean, quiet room, that's not 200 bucks. We like the back rooms over the river. The room was had gas logs, and a small balcony over the river. We have stayed at a lot of motels in the pigeon forge, and Gatlinburg areas and this is where we like to stay.

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Randy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 27 May 2014

Dear Randy R,
Thanks for the review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

We were upgraded to a balcony room in the back (room 584), which was quiet as requested. However, the balcony overlooks a giant tree that is favored by bees, lots of them. And to enjoy the scenery and breeze at night, screens would have been nice. The pools are great, inside and out, as we're both jacuzzis. Breakfast was a hit with Tammy and Wendy's southern charm but the opening time of 7 should really be 6 for those hitting the road. But a good price!

Room Tip: The tall trees in the back are lovely but loaded with bees. Ducks own the pool in the back. Cute t...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank MMPJMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 27 May 2014

Dear MMPJMH,
Thanks for the review. Sorry to hear about the bees. Those trees were just blooming as they do each year about the same time. This attracts the bees. Everything is settled down now. Look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014 via mobile

Tammy Cooked very good breakfast and Janis was very polite while cleaning. Also the rooms were very nice and clean. Room service was very good also. Also I liked the location of the motel. I love that it is right in town! I like the indoor hot tube as well. We came as a youth group and went swimming in the indoor pool and it was very nice, I dont think I would like to be one of those rooms that are in the pool room though.

  • Stayed: March 2014
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Thank Brittany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 27 May 2014

Dear Brittany W,
Thanks for the great review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

My sons and I stayed at the Best Western Plaza Inn because of its close proximity to the Dixie Stampede venue and Dollywood. We were very satisfied with the hotel accommodations and the friendly, pleasant staff. Would stay there again and would recommend to others.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Best Western Plaza Inn, responded to this reviewResponded 27 May 2014

Dear Elizabeth B,
Thanks for the great review. Glad to hear you had a good stay with us and we look forward to seeing you folks again.

Thanks,
Michael Stienbarger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813 (Formerly BEST WESTERN Plaza Inn)
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Price Range: £37 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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